OMB Screen Package Internet Screens September 2021 Release

eAccess Internet Screen
Changes
September 2021 Release

eAccess Internet Screen Changes

Table of Contents

1. Sign In - Create Account ...................................................................................................................................................................... 4
1.1. Create a new account ..................................................................................................................................................................... 5
1.2. Sign In ............................................................................................................................................................................................ 6
1.3. Enter Activation Code ..................................................................................................................................................................... 7
1.4. Sign In – Username as Email Error ................................................................................................................................................ 8
1.5. Sign In – Username as Email Error ................................................................................................................................................ 9
2. Create Account Terms of Service– (CATS) ...................................................................................................................................... 10
3. Verify Identity (CAVI) .......................................................................................................................................................................... 11
3.1. Tell me more. ................................................................................................................................................................................ 12
4. Choose Advanced Options (VYIC) .................................................................................................................................................... 13
4.1. Choose Advanced Options (VYIC) – Show/Hide Expanded ......................................................................................................... 14
5. Choose Activation Code Options (SYDO) ........................................................................................................................................ 15
5.1. Choose Activation Code Options (SYDO) - Mail my activation code (Expanded). ........................................................................ 16
5.2. Choose Activation Code Options (SYDO) - Help Link. ................................................................................................................. 17
5.3. Choose Activation Code Options (SYDO) – Extra Security Did Not Verify. .................................................................................. 18
6. Verify Activation Code (ECYR) – Text Message .............................................................................................................................. 19
6.1. Verify Activation Code (ECYR) – Text Message (Expanded) ....................................................................................................... 20
6.2. Verify Activation Code (ECYR) – Phone Call................................................................................................................................ 21
6.3. Verify Activation Code (ECYR) – Phone Call................................................................................................................................ 22
7. Activation Code Mailed (SMAC) ........................................................................................................................................................ 23
7.1. Activation Code Mailed (SMAC) – Extra Security Did Not Verify .................................................................................................. 24
8. Photo Capture Instructions (DLVRF) ................................................................................................................................................ 25
9. Capture Photo Completion (FUPLD) ................................................................................................................................................. 26
10. Collect Manual ID Info (MDLE) ........................................................................................................................................................ 27
11. Collect Finance Info (FIVR) .............................................................................................................................................................. 28
11.1. Collect Finance Info (FIVR) – Credit Card Selected ................................................................................................................... 29
11.2. Collect Finance Info (FIVR) – Credit Card – Tell me more. ........................................................................................................ 30
11.3. Collect Finance Info (FIVR) –Social Security benefits amount Selected..................................................................................... 31
11.4. Collect Finance Info (FIVR) –Social Security benefits amount – Tell me more........................................................................... 32
11.5. Collect Finance Info (FIVR) – W-2 Selected ............................................................................................................................... 33
11.6. Collect Finance Info (FIVR) – W-2 – Tell me more. .................................................................................................................... 34

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11.7. Collect Finance Info (FIVR) – 1040 SE Selected ........................................................................................................................ 35
11.8. Collect Finance Info (FIVR) – 1040 SE – Tell me more. ............................................................................................................. 36

12. Collect OOW (CASI).......................................................................................................................................................................... 37
12.1. Collect OOW (CASI) – Help Link ................................................................................................................................................ 38
13. Account Confirmation (CAC) ........................................................................................................................................................... 39
13.1. Account Confirmation (CAC) – Help Link.................................................................................................................................... 40
14. Finish Terms of Service (FATS) ...................................................................................................................................................... 41
15. Finish Setup (FAVI) .......................................................................................................................................................................... 42
16. Login Terms of Service (SITOS) ...................................................................................................................................................... 43
17. Security Settings - ROME Internet Maintenance (RIM).................................................................................................................. 44
18. Step Up - Verify address .................................................................................................................................................................. 45
18.1. Step Up - Choose Advanced Options (VYIC) ............................................................................................................................. 46
18.2. Step Up – Error Extra Security Temporary Lock ......................................................................................................................... 47
18.3. Step Up Extra Security – Could not add Extra Security .............................................................................................................. 48

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1. Sign In - Create Account

Total page redesign.

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1.1. Create a new account

Displays when user selects “Create a new account” button.

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1.2. Sign In

Displays when user selects “Sign in to my account” button.

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1.3. Enter Activation Code

Displays when user selects “Use my activation code” button.

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1.4. Sign In – No Account Found

New error page.

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1.5. Sign In – Username as Email Error

New error page.

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2. Create Account Terms of Service– (CATS)

No changes.

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3. Verify Identity (CAVI)

ID Radio selection and email input have been removed.
Information notice added to top of page.
Show/Hide replaced with eye icon.
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3.1. Tell me more.

Language in lightbox-modal no longer refers specifically to cell phone.
‘Close’ button and footer have been removed from the ‘Tell me more’ help link popup.

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4. Choose Advanced Options (VYIC)

Header language changed.
Text added above radio list selection. Tool tip added to show the valid IDs that are accepted.
Radio list option, “No, thanks. . . .”, added.

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4.1. Choose Advanced Options (VYIC) – Show/Hide Expanded

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5. Choose Activation Code Options (SYDO)

The user has text or voice option to receive an Activation code in the radio list.
Or, they can opt for receiving Activation Code via mail. The show/hide below the radio list opens as
displayed on the next page.

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5.1. Choose Activation Code Options (SYDO) - Mail my activation code (Expanded).

The information shown below the radio list provide information and a link to confirm the user wants us
to mail the A code.
The link “Yes, mail my activation code.” Brings the user to the Activation Code Mailed (SMAC) page.

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5.2. Choose Activation Code Options (SYDO) - Help Link.

Help link that explains the activation code to users.
‘Close’ button and footer have been removed from the ‘Why another code’ help link popup.

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5.3. Choose Activation Code Options (SYDO) – Extra Security Did Not Verify.

The “Warning Banner” displays when the user attempts to add Extra Security during registration.

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6. Verify Activation Code (ECYR) – Text Message

No changes.

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6.1. Verify Activation Code (ECYR) – Text Message (Expanded)

Language in the show/hide was updated.

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6.2. Verify Activation Code (ECYR) – Phone Call

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6.3. Verify Activation Code (ECYR) – Phone Call

New design.

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7. Activation Code Mailed (SMAC)

No changes.

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7.1. Activation Code Mailed (SMAC) – Extra Security Did Not Verify

The “Warning Banner” displays when a user attempts to add Extra Security during registration.

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8. Photo Capture Instructions (DLVRF)

No changes.

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9. Capture Photo Completion (FUPLD)

No changes.

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10. Collect Manual ID Info (MDLE)

Changed container title from “Please enter ID information” to “Please enter ID information to
add Extra Security”.
Secondary button is dynamic based on user flow.
Secondary button may be labeled “Skip Extra Security” or “Previous”.
Secondary button may not be present.

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11. Collect Finance Info (FIVR)

Updated container title.
Removed “Radio List” option – No, thanks. I don’t want to add Extra Security.

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11.1. Collect Finance Info (FIVR) – Credit Card Selected

The “Information Notice” container has been updated with the latest UEF version. The information
icon is now inline and bolded with the text “Debit cards and ATM cards cannot be verified.”
This page will no longer be optional for users who need advanced security, when applicable.

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11.2. Collect Finance Info (FIVR) – Credit Card – Tell me more.

Removed “Close” button and footer.

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11.3. Collect Finance Info (FIVR) –Social Security benefits amount Selected

No changes.

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11.4. Collect Finance Info (FIVR) –Social Security benefits amount – Tell me more.

Removed “Close” button and footer.

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11.5. Collect Finance Info (FIVR) – W-2 Selected

No changes.

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11.6. Collect Finance Info (FIVR) – W-2 – Tell me more.

Removed “Close” button and footer.

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11.7. Collect Finance Info (FIVR) – 1040 SE Selected

No changes.

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11.8. Collect Finance Info (FIVR) – 1040 SE – Tell me more.

Removed “Close” button and footer.

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12. Collect OOW (CASI)

No changes.

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12.1. Collect OOW (CASI) – Help Link

Removed “Close” button and footer.

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13. Account Confirmation (CAC)

Updated language in “Success Banner”.

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13.1. Account Confirmation (CAC) – Help Link

Removed “Close” button and footer.

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14. Finish Terms of Service (FATS)

No changes.

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15. Finish Setup (FAVI)

Removed “Name” and “Date of Birth” input fields.

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16. Login Terms of Service (SITOS)

No changes.

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17. Security Settings - ROME Internet Maintenance (RIM)

Added “Footer” with link to “Deactivate Online Account” for new Login.gov account holders.

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18. Step Up - Verify address

New page.

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18.1. Step Up - Choose Advanced Options (VYIC)

New page for users stepping up identity proofing.

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18.2. Step Up – Error Extra Security Temporary Lock

New page.

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18.3. Step Up Extra Security – Could not add Extra Security

New page.

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