SSA's Public Credentialing
and Authentication Process
Revision of a currently approved collection
No
Regular
11/17/2023
Requested
Previously Approved
36 Months From Approved
01/31/2024
136,832,911
137,185,311
3,684,290
3,868,019
0
0
The Social Security Administration's
citizen authentication process enables a new user experience and
access to more electronic services. Authentication is the
foundation for secure, online transactions. Identity authentication
is the process of determining, with confidence, that someone is who
he or she claims to be during a remote, automated session. It
comprises three distinct factors: something you know, something you
have, and something you are. Single-factor authentication uses one
of the factors, and multi-factor authentication uses two or more of
the factors. Social Security's process features credential
issuance, account management, and single- and multi-factor
authentication. We allow our users to maintain one User ID, which
consists of a self-selected Username and Password, to access
multiple Social Security electronic services. This process provides
the means for authenticating users of Social Security's sensitive
electronic services and streamlines access to those services. The
respondents are individuals who choose to use the Internet or
Automated Telephone Response System to conduct business with
SSA.
US Code:
5 USC
552a Name of Law: The Privacy Act of 1974
PL:
Pub.L. 107 - 347 301 Name of Law: E-Government Act of 2002
US Code: 42
USC 405 Name of Law: The Social Security Act
US Code:
26 USC 6103(l)(1)(A) Name of Law: Internal Revenue Code
US Code: 5 USC
552 Name of Law: Freedom of Information Act
When we last cleared this IC in
2020, the burden was 2,256,275 hours. However, we are currently
reporting a burden of 3,662,327 hours. This increase in burden
hours stems from the continuing expansion of our online services
and the increase in the number of individuals who register for a
credential so they can come online to do business with us.
Eventually, this identity verification, public credentialing, and
authentication process will absorb and replace the existing
authentication collections under OMB Control Numbers 0960-0596 and
0960-0626. We plan to accomplish this work through a series of
annual releases. The future releases will reduce the burdens in the
other existing authentication collections. We will continue to
prepare change requests for the other existing authentication
collections, as needed. * Note: The total burden reflected in ROCIS
is 3,684,290, while the burden cited in #12 of the Supporting
Statement is 3,662,327. This discrepancy is because the ROCIS
burden reflects the following components: field office waiting time
+ a rough estimate of a 30-minute, one-way, drive burden. In
contrast, the chart in #12 of the Supporting Statement reflects
actual burden.
$29,227,142
No
Yes
Yes
No
No
No
No
Faye Lipsky 410 965-8783
faye.lipsky@ssa.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Supporting Statement 0960-0789.docx
mySocial Security Supplemental Security Income Change of Telephone (SSICOT)