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OIT Customer Satisfaction Survey – Problem Ticket
Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys
OMB: 0917-0036
IC ID: 216429
OMB.report
HHS/IHS
OMB 0917-0036
ICR 202201-0917-001
IC 216429
( )
Documents and Forms
Document Name
Document Type
Form 0917-0036
OIT Customer Satisfaction Survey – Problem Ticket
Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket
OMB Form No 0917-0036-14, 2015.docx
Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket
OMB Form No 0917-0036-14, 2015.docx
Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket (scree
OIT Customer Satisfaction Survey- Problem Ticket.pdf
Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket (scree
OIT Customer Satisfaction Survey- Problem Ticket.pdf
Form and Instruction
OMB No 0917-0036-14 OIT Customer Satisfaction Survey- Service Ticket.doc
OMB No. 0917-0036, Mini-Supporting Statement for OIT Customer Satisfaction Survey – Problem Ticket
IC Document
OMB No 0917-0036-14 OIT Customer Satisfaction Survey- Service Ticket.doc
OMB No. 0917-0036, Mini-Supporting Statement for OIT Customer Satisfaction Survey – Problem Ticket
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
OIT Customer Satisfaction Survey – Problem Ticket
Agency IC Tracking Number:
14
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Form and Instruction
0917-0036
OIT Customer Satisfaction Survey – Problem Ticket
OMB Form No 0917-0036-14, 2015.docx
Yes
Yes
Fillable Fileable
Form and Instruction
0917-0036
OIT Customer Satisfaction Survey – Problem Ticket (screen shot)
OIT Customer Satisfaction Survey- Problem Ticket.pdf
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Health
Subfunction:
Health Care Services
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
500
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
500
0
0
0
0
500
Annual IC Time Burden (Hours)
42
0
0
0
0
42
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
OMB No. 0917-0036, Mini-Supporting Statement for OIT Customer Satisfaction Survey – Problem Ticket
OMB No 0917-0036-14 OIT Customer Satisfaction Survey- Service Ticket.doc
05/06/2015
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.