Employer Wage Reporting Journey Pilot, Description of Survey of Virtual EDPNA Exam experience

OMB: 0960-0788

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EWRJ Pilot Participants Online Survey

1. We sent you the Pilot Wage File Upload Guide. Did you use it? Yes/No

• If yes, was it helpful Yes/No

• Any recommended changes to the User Guide?

2. Were you able to upload your file without reading the Pilot Wage File Upload User Guide? Yes/No/ Not Applicable

3. Please rate how easy it was to follow the online instructions.

EASY 1 2 3 4 5 6 HARD Not Applicable

4. Any difficulty using the Pilot Wage File Upload? Yes/No.

   • If yes where did you experience difficulty

5. Did it take longer time then expected to upload your file and get results? Yes/No

6. If you received any error messages, how easy was it to understand them?

EASY 1 2 3 4 5 6 HARD Not Applicable

7. If you needed help was there online help? Yes/No/Not Applicable

   • If Yes, please rate how useful you found it.

NOT USEFUL 1 2 3 4 5 6 USEFUL

8. Would you use Pilot Wage File Upload (as is designed) again Yes/No

   • If no, why not

9. What would you change?

10. Do you prefer using Pilot Wage File Upload or the Business Services Online Upload process you previously used

• Pilot Wage File Upload

• Business Services Online Upload process you previously used

11. If you uploaded more than 1 file during your session, was it easy to find the “Upload another file” button? Yes/No/ Not Applicable

12. Did you use AccuWage on your file Yes/No

• If yes, will you still use AccuWage in the future, or just use the new Pilot Wage File Upload process to check for errors AccuWage/ new Pilot Wage File Upload process to check for errors

13. Did you have any issues with your User ID & Password to log in? Yes/No