Socium User Satisfaction Survey (Baseline)

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Socium User Satisfaction Survey (Baseline)

Socium User Satisfaction Survey (Baseline)

OMB: 0704-0553

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0704-0553

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The public reporting burden for this collection of information, 0704-0553, is estimated to average 10 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of Defense, Washington Headquarters Services, at whs.mc-alex.esd.mbx.dd-dod-information-collections@mail.mil. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.

Demographics:

User role: (free text)

Organization: (Free text)

Years using GTSCMS/Socium: (number)

Member of the Key User Community (KUC)? (Y/N)



Development: (all answers will be on a five point Likert scale, unless otherwise indicated; “Very Satisfied to Very Unsatisfied”)

How well has the Program Team (PT) held to established timelines (i.e. milestones)?

How well has the PT fostered an environment of collaboration?

How well have you been able to participate in requirements decisions?

How well do you think you have been kept informed of progress and challenges?

How satisfied are you with the overall responsiveness of the PT?

How satisfied are you with the overall communication of the PT?

How satisfied are you with the competitive acquisition strategy?

Overall, do you think the system is meeting its established objectives?

Additional Comments Regarding Development: (free text)





Requirements: (all answers will be on a five point Likert scale, unless otherwise indicated; “Very Satisfied to Very Unsatisfied”)

How well does the current system (G-TSCMIS or Socium) address your data requirements?

How well does the current system address your process requirements?

How intuitive is the system?

How well does the system adequately facilitate planning?

How well does the system adequately facilitate assessments?

How well does the system adequately facilitate monitoring?

How well does the system adequately facilitate evaluation?

How well does the system adequately facilitate your reporting needs?

How well are you able to view and use data from other systems, which meets your needs?

How well are you satisfied with the data visualizations?

How well are you satisfied with the mapping capabilities?

How well are you satisfied with the speed of development?

How well do you think the system leverages the latest technologies?

How well does the system help improve data-driven decisions?

How well does the system help improve situational awareness of SC activities?

How well does the system help aligning SC activities to strategic objectives?

How well does the system promote standardization of SC data?

How well does the system help improve standardization of SC processes?

How well does the system help to minimize duplicative SC data entry?

How configurable is the system to meeting your needs?

Additional Comments Regarding Requirements: (free text)



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorBarrett, Ryan W CIV (USA)
File Modified0000-00-00
File Created2021-01-15

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