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User Research for SSA Projects - Usability Testing
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)
OMB: 0960-0788
IC ID: 232149
OMB.report
SSA
OMB 0960-0788
ICR 201907-0960-006
IC 232149
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0788 can be found here:
2023-10-05 - Revision of a currently approved collection
2020-09-11 - Revision of a currently approved collection
Documents and Forms
Document Name
Document Type
IRS Forum Screener Questions - Sample Questionnaire.docx
Other-Sample Questionnaire
Paper Filer Outreach Questions - Sample Interview Questions.docx
Other-Sample Interview Questions
Description of User Research for SSA Projects Usability Testing - 0788.docx
Description of User Research for SSA Projects Usability Testing
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
User Research for SSA Projects - Usability Testing
Agency IC Tracking Number:
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Sample Interview Questions
Paper Filer Outreach Questions - Sample Interview Questions.docx
No
Paper Only
Other-Sample Questionnaire
IRS Forum Screener Questions - Sample Questionnaire.docx
No
Printable Only
Federal Enterprise Architecture Business Reference Module
Line of Business:
Income Security
Subfunction:
General Retirement and Disability
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
1,800
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
0 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
1,800
0
0
0
0
1,800
Annual IC Time Burden (Hours)
3,600
0
0
0
0
3,600
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
Description of User Research for SSA Projects Usability Testing
Description of User Research for SSA Projects Usability Testing - 0788.docx
07/11/2018
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.