FY 19 Caller Surveys

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0788 can be found here:

Documents and Forms

Document Name Document Type
FY19 800# Caller Survey.docx Other-FY19 800# Caller Survey
FY19 FO Caller Survey.docx Other-FY19 FO Caller Survey
Description of FY 19 800# Caller Survey.docx Description of FY 19 800# Caller Survey IC Document
Description of FY 19 FO Caller Survey.docx Description of FY 19 FO Caller Survey IC Document

Information Collection (IC) Details

IC Title:	FY 19 Caller Surveys	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-FY19 800# Caller Survey			FY19 800# Caller Survey.docx		Yes	Yes	Fillable Fileable
Other-FY19 FO Caller Survey			FY19 FO Caller Survey.docx		Yes	Yes	Fillable Fileable

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 12,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	12,000	12,000
Annual IC Time Burden (Hours)	3,000	3,000
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description of FY 19 800# Caller Survey	Description of FY 19 800# Caller Survey.docx	02/01/2019
Description of FY 19 FO Caller Survey	Description of FY 19 FO Caller Survey.docx	02/01/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.