OMB approves
this collection for a period of three years. To request approval of
information collections under this generic approval, the agency
must do the following: 1) Unless an agency is using multiple modes
of collection (e.g., paper forms and electronic submissions),
provide a Generic Clearance Submission Template for each
Instrument; 2) If the agency is using multiple modes of collection
(e.g., paper forms and electronic submissions), the same Generic
Clearance Submission Template may be used for both instruments; 3)
each Generic Clearance Submission Template must be uploaded as a
Supplementary document using a naming convention that allows the
public to identify the associated instrument; 4) submit no more
than five Generic Submission Templates with each request
Inventory as of this Action
Requested
Previously Approved
02/28/2019
36 Months From Approved
02/29/2016
14,175
0
28,000
7,530
0
48,300
0
0
0
This collection of information is
necessary to enable NIAID to garner customer and stakeholder
feedback in an efficient, timely manner, in accordance with our
commitment to improving service delivery. The information collected
from our customers and stakeholders will help ensure that users
have an effective, efficient, and satisfying experience with the
Agency's programs.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
This is a request for an
extension without change for 0925-0668 – Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery
(NIAID). There are no changes to the purpose/scope of this
submission from the previously approved submission. The annual
burden hours have been decreased from 48,000 to more accurately
reflect anticipated usage. During the first 3 years, NIAID utilized
2,500 burden hours. In an effort to improve usage of the renewal,
NIAID has increased awareness of the customer service generic
through presentations at multiple Institute-wide forums and
utilization of the InsideNIAID electronic newsletter. Based on the
interest generated we anticipate using closer to 7530 burden hours
at the end of the 3 years.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Form 1 U.S.-Japan Cooperative Medical Science Program (USJCMSP) – 21st International Conference on Emerging Infectious Diseases (EID) in the Pacific Rim (NIAID)
SSA 0925-0668 NIAID Fast Track Extension 2 19 2016.doc
0925-0668 Generic 30 Day FRN.pdf
Attachment_2_0925-0668_List_of_Sub-Study_Approvals 12-11-2015.docx
U.S.-Japan Cooperative Medical Science Program (USJCMSP) – 21st International Conference on Emerging Infectious Diseases (EID) in the Pacific Rim (NIAID)