Request for Internet Services-Authentication; 800# Automated Telephone Speech Technology-Authentication

ICR 201504-0960-004

OMB: 0960-0596

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2015-06-25
ICR Details
0960-0596 201504-0960-004
Historical Active 201308-0960-005
SSA
Request for Internet Services-Authentication; 800# Automated Telephone Speech Technology-Authentication
Extension without change of a currently approved collection   No
Regular
Approved without change 08/20/2015
Retrieve Notice of Action (NOA) 07/01/2015
  Inventory as of this Action Requested Previously Approved
08/31/2018 36 Months From Approved 09/30/2015
12,077,286 0 13,076,591
545,807 0 725,745
0 0 0

RISA, one of SSA's authentication methods, allows individuals to access their personal information through our Internet and Automated Telephone Services. SSA asks individuals and third parties who seek personal information from SSA records, or who register to participate in SSA's online business services, to provide certain identifying information. As an extra measure of protection, SSA asks requestors who use the Internet and telephone services to provide additional identifying information unique to those services so SSA can authenticate their identities before releasing personal information. The respondents are current beneficiaries who are requesting personal information from SSA, and individuals and third parties who are registering for SSA's online business services.

US Code: 42 USC 405 Name of Law: Social Security Act
  
None

Not associated with rulemaking

  80 FR 18669 04/07/2015
80 FR 36031 06/23/2015
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 12,077,286 13,076,591 0 0 -999,305 0
Annual Time Burden (Hours) 545,807 725,745 0 0 -179,938 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
There has been a decrease in burden hours. This decrease stems from our ongoing efforts to migrate existing automated applications from knowledge-based access to our Public Credentialing Registration and Authentication process (OMB# 0960-0789), which provides access to our my Social Security online services.

$152,000
No
No
No
No
No
Uncollected
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/01/2015


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