Request for Internet Services-Authentication; Automated Telephone Speech Technology-Authentication

ICR 201308-0960-005

OMB: 0960-0596

Federal Form Document

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2013-08-23
ICR Details
0960-0596 201308-0960-005
Historical Active 201205-0960-010
SSA
Request for Internet Services-Authentication; Automated Telephone Speech Technology-Authentication
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 08/28/2013
Retrieve Notice of Action (NOA) 08/28/2013
  Inventory as of this Action Requested Previously Approved
09/30/2015 09/30/2015 09/30/2015
13,076,591 0 16,053,172
725,745 0 939,678
0 0 0

RISA, one of SSA's authentication methods, allows individuals to access their personal information through our Internet and Automated Telephone Services. SSA asks individuals and third parties who seek personal information from SSA records, or who register to participate in SSA's online business services, to provide certain identifying information. As an extra measure of protection, SSA asks requestors who use the Internet and telephone services to provide additional identifying information unique to those services so SSA can authenticate their identities before releasing personal information. The respondents are current beneficiaries who are requesting personal information from SSA, and individuals and third parties who are registering for SSA's online business services.

US Code: 42 USC 405 Name of Law: Social Security Act
  
None

Not associated with rulemaking

  77 FR 33546 06/06/2012
77 FR 51842 08/27/2012
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 13,076,591 16,053,172 0 -2,976,581 0 0
Annual Time Burden (Hours) 725,745 939,678 0 -213,933 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
Yes
Miscellaneous Actions
We are temporarily decreasing the burden for the Change of Address automated telephone application as we need to put it on hold while we strengthen and secure this aspect of our automated telephone system. The burden increase is due to our one-hour placeholder burden for the Change of Address application while it is on hold. In addition, we are also decreasing the burden for our Internet users as we are transitioning the Internet Medicare Replacement Card and Internet Replacement 1099/1042S to OMB No. 0960-0789 (see Justification for Non-Substantive Changes for more information).

$152,000
No
No
No
No
No
Uncollected
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/28/2013


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