Survey of Social Security Partners

Survey of Social Security Partners
Demographics

1. What type of organization do you work/volunteer for?
Government
Business
Nonprofit
College/University
Faith-based
Military
Other
Other (please specify)

2. What type of position do you hold in your organization?
Management
Staff
Volunteer

3. Are you a spokesperson for your organization?
Always
Never
Sometimes

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Survey of Social Security Partners
Audiences

4. Please identify the types of constituent audiences your organization serves. Choose all that apply.
African Americans

Government

American Indians and Alaska Natives

Lesbian, Gay, Bisexual, and Transgender

Asian Americans and Pacific Islanders

Military

Colleges and Universities

People with Disabilities

Faith-Based

Representative Payees

Financial Planners

Retirees

Health IT Professionals

School Professionals

Hispanics

Veterans

Homeless

Women

Human Resource Professionals

Youth

Immigrants

Union

Other (please specify)

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Survey of Social Security Partners
Social Security Website

www.socialsecurity.gov

5. Have you ever visited Social Security's website, www.socialsecurity.gov?
Yes
No

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Survey of Social Security Partners
Information for Groups and Organizations

Information for Groups and Organizations Web Page

6. Have you visited Social Security's web page "Information for Groups and Organizations?"
Yes
No (why not?)_______________________

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Survey of Social Security Partners
Other Social Security Web pages

7. Please tell us how helpful you found the information on the following web pages.
Not at all helpful

Somewhat helpful

Very helpful

Never used

Campaign for a Secure
Retirement
Disability Materials
my Social Security
What's New
Medicare Extra Help
Same-Sex Couples

8. If you said a web page was not at all helpful, please explain why.

9. Have you signed up for emails or text messages of Social Security web page updates?
Yes
No

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Survey of Social Security Partners
Social Media

10. Does your organization use any of the following social media?
Yes

No

Don't know

Facebook
Twitter
Google+
LinkedIn
YouTube

11. Does your organization follow Social Security on any of the following sites?
Yes

No

Not sure

Facebook
Twitter
Social Security Matters
Blog
Choose Work Blog
Beyond the Numbers
Blog
YouTube

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12. Do you follow Social Security on any of the following sites?
Yes

No

Not sure

Facebook
Twitter
Social Security Matters
Blog
Choose Work Blog
Beyond the Numbers
Blog
YouTube

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Survey of Social Security Partners
Communication Tools

13. How satisfied are you that the following Social Security website tools meet your organization's needs?
Very satisfied

Somewhat
satisfied

Neither satisfied
nor dissatisfied

Somewhat
dissatisfied

Very dissatisfied

I have not used
this tool

Social Media messages
(Facebook, Twitter,
Google+)
Website icons or logos
Posters/Flyers
Emails
Newsletter articles
Print publications
Social Security Matters
blog
Choose Work blog
Beyond the Numbers
blog

14. What additional tools can Social Security provide to make your job easier? Please specify up to three
tools.
Tool 1
Tool 2
Tool 3

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Survey of Social Security Partners
Dear Colleague Letters

15. How often do you read the "Dear Colleague" emails you receive from Social Security?
Always
Most of the Time
Occasionally
Rarely
Never

16. If you don't regularly read the "Dear Colleague" emails you receive from Social Security, please tell us
why.

17. What would make you more likely to read the "Dear Colleague" emails you receive from Social
Security?

18. Do you share the "Dear Colleague" emails with anyone?
Yes
No

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Survey of Social Security Partners
Advocate Meetings/Conference Calls/Webinars

19. Have you attended advocate meetings, conference calls, or webinars hosted by Social Security?
Yes

No

Not sure

Advocate Meetings
Conference Calls
Webinars

20. If you have not attended advocate meetings, conference calls, or webinars, please tell us why for each.
Advocate Meetings
Conference Calls
Webinars

21. Are advocate meetings, conference calls, and webinars scheduled too frequently, too infrequently, or
about right?
Too frequently

About right

Too infrequently

Never attended

Advocate meetings
Conference calls
Webinars

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Survey of Social Security Partners
Social Security Services

22. Are you aware of speaker services provided by Social Security?
Yes
No

23. What additional services can Social Security provide to help you do your job better? Please specify up
to three services.
Service 1
Service 2
Service 3

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