Generic Clearance for Satisfaction Surveys of Customers (CSR)

Forms and Documents

Document Name	Status
Form 1 Survey of NIH Grant Applicants' Application and Submission Experiences Form and Instruction	New
Form 1 CSR New Chair Orientaion Survey Form and Instruction	Modified
Form 1 Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey Form and Instruction	Modified
Form 1 2012 IRG Stakeholder Survey Form and Instruction	Modified
Form 1 Study Section Chair Training Evaluation Form and Instruction	Modified
Form 1 Fellowship Review Evaluation Form and Instruction	Modified
Form 1 Chair Training Form and Instruction	Modified
Request for Additional Burden HoursMAG.doc Justification for No Material/Nonsubstantive Change	2014-03-06
ChairTrainingSurveyGeneric Submission FormCSRMAG (2).doc Supplementary Document	2013-12-18
ChairTrainingMemoMAG (2).doc Supplementary Document	2013-12-18
IRG Stakeholder Memo for PSE with PCB comments 4.30.2013.doc Supplementary Document	2013-05-03
2012 IRG StakeholderSurveyMemoCSR for PSE with PCB comments 4.30.2013.doc Supplementary Document	2013-05-03
2012 IRG StakeholderSurvey Generic Template MemoCSR ver2 4.2013.doc Supplementary Document	2013-04-15
IRG Stakeholder Memo ver2 4.2103.doc Supplementary Document	2013-04-15
ECRGenericForm.doc Supplementary Document	2012-04-20
ECRMemo.doc Supplementary Document	2012-04-20
CSR_FellowshipReviewSurvey_generic_form[1].doc Supplementary Document	2012-03-06
FellowshipReview Memo[1].doc Supplementary Document	2012-03-06
CSR_ChairTrainingSurvey_generic_form rev.doc Supplementary Document	2012-01-09
ChairTrainingMemo rev.doc Supplementary Document	2012-01-09

IC Document Collections

IC ID	Document Title	Status
211235	Survey of NIH Grant Applicants' Application and Submission Experiences Form and Instruction	New
209797	CSR New Chair Orientaion Survey Form and Instruction	Modified
206829	Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey Form and Instruction	Modified
206542	2012 IRG Stakeholder Survey Form and Instruction	Modified
202034	Study Section Chair Training Evaluation Form and Instruction	Modified
201488	Fellowship Review Evaluation Form and Instruction	Modified
200723	Chair Training Form and Instruction	Modified

ICR Details

OMB Control No: 0925-0474	ICR Reference No: 201403-0925-002
Status: Historical Active	Previous ICR Reference No: 201108-0925-006
Agency/Subagency: HHS/NIH	Agency Tracking No: 21534
Title: Generic Clearance for Satisfaction Surveys of Customers (CSR)
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 03/25/2014
	Date Received in OIRA: 03/11/2014
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2014	10/31/2014	10/31/2014
Responses	5,075	0	5,075
Time Burden (Hours)	2,438	0	1,438
Cost Burden (Dollars)	0	0	0

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Abstract: The Center for Scientific Review (CSR), NIH is responsible for: formulating grant award peer review policies; receiving most Public Health Service research and research training applications (almost 40,000 a year); assigning applications to peer review groups; and directing scientific and technical review of these applications. Input from our customers is essential to our efforts to improve our operations and provide excellent services. The major respondent group is customers,i.e. grant applicants/researchers/investigators.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Customer service standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 7

IC Title	Form No.	Form Name
Center for Scientific Review (CSR) - 2012 IRG Stakeholder Survey	1	CSR Review- 2012 IRG Survey- screen shots
2012 IRG Stakeholder Survey	1	2012 IRG Stakeholder Survey
Survey of NIH Grant Applicants' Application and Submission Experiences	2, 1	Screenshots ,   Focus group guide
CSR New Chair Orientaion Survey	1	CSR New Chair Orientation Survey - Screenshots
Study Section Chair Training Evaluation	1	Survey
Chair Training	1	Chair Training
Fellowship Review Evaluation	1	Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	5,075	5,075	0	0	0	0
Annual Time Burden (Hours)	2,438	1,438	0	0	1,000	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is to request 1000 additional burden hours under OMB Control Number 0925-0474 for coverage of mission critical stakeholder surveys being conducted at the Center for Scientific Review (CSR) at NIH this year.

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Annual Cost to Federal Government: $175,788

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 03/11/2014

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