The Defense Finance and Accounting
Service (DFAS) intends to conduct a number of surveys designed to
measure the perception and quality of service we provide. The
information collected will be used internally to determine where
and to what extent services are satisfactory, and to identify areas
for improvememt. Survey respondents used under this generic
clearance may include: contractors, vendors; annuitants; civil
service employees, and retired civil service and military.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.