Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NINR)

This is a reinstatement without change to the previously approved submission. There are no changes being requested for this submission. The information collection activity has garnered qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. This generic has provided information about the National Institute of Nursing Research's (NINR) customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. It has also allowed feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance provides useful information but it does not yield data that can be generalized to the overall population.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NINR) expires 2021-07-31 and can be found here.