Implementation of Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers

ICR 202601-3060-016

OMB: 3060-0787

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2026-01-29
ICR Details
3060-0787 202601-3060-016
Received in OIRA 202302-3060-013
FCC CGB
Implementation of Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers
Extension without change of a currently approved collection   No
Regular 01/29/2026
  Requested Previously Approved
36 Months From Approved 04/30/2026
3,817 5,273
8,692 14,561
2,630,000 5,260,000

The Commission released on January 09, 2008, In the Matter of Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996, Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, Fourth Report and Order, CC Docket No. 94-129, FCC 07-223. The Commission revised its requirements concerning verification of a consumer's intent to switch carriers. These requirements will: ensure that each verification includes the date; expand the disclosure obligations of third party verifiers when consumers have questions during the verification; and otherwise clarify the required disclosures by verifiers to ensure that consumers better comprehend precisely what service changes they are approving. The Commission believes that these requirements & additions will increase consumer confidence, clarify existing rules, and decrease the likelihood of slamming.

US Code: 47 USC 258 Name of Law: Communications Act of 1934, as amended
  
None

Not associated with rulemaking

  90 FR 53323 11/25/2025
91 FR 3725 01/28/2026
No

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,817 5,273 0 0 -1,456 0
Annual Time Burden (Hours) 8,692 14,561 0 0 -5,869 0
Annual Cost Burden (Dollars) 2,630,000 5,260,000 0 0 -2,630,000 0
No
No
There are no program changes to this collection. However, there are adjustments/decreases to this information collection due to the reduction in: 1) the number of consumers who switch carriers each year; 2) the number of consumers who file slamming complaints each year; 3) the number of carriers found liable for slamming violations each year by the Commission and state commissions; and 4) the number of companies that perform verification services for carriers each year. Therefore, the number of respondents decreased by -2,482, the annual number of responses decreased by -1,456, the annual burden hours decreased by -5,869 hours and the annual cost decreased by -$2,630,000.

$13,096
No
    No
    No
No
No
No
No
Richard Smith 717 338-2797 richard.smith@fcc.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/29/2026


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