National Human Trafficking Hotline (NHTH) Performance Indicators

Forms and Documents

Document Name	Status
SSA_NHTH Performance Indicators_FY25 Renewal_clean_9.24.25.docx Supporting Statement A	2025-09-24

IC Document Collections

IC ID	Document Title	Status
250826	National Human Trafficking Hotline (NHTH) Performance Indicators - Grantee Other-Performance Indicators	Modified
250825	National Human Trafficking Hotline (NHTH) Performance Indicators - Signalers Other-Performance Indicators	Modified

ICR Details

OMB Control No: 0970-0598	ICR Reference No: 202509-0970-008
Status: Received in OIRA	Previous ICR Reference No: 202502-0970-018
Agency/Subagency: HHS/ACF	Agency Tracking No: OTIP
Title: National Human Trafficking Hotline (NHTH) Performance Indicators
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 09/26/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved	10/31/2025
Responses	17,005	195,148
Time Burden (Hours)	8,621	84,905
Cost Burden (Dollars)	0	0

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Abstract: Section 107of the Trafficking Victims Protection Act (TVPA) of 2000, as codified at 22 U.S.C. § 7105(b)(1)(B)(ii), authorizes the Secretary of Health and Human Services to make a grant for a national communication system—the National Human Trafficking Hotline (NHTH)—to assist victims of severe forms of trafficking in persons in seeking help, receiving referrals, and reporting potential trafficking cases. HHS delegated this authority to the Office on Trafficking in Persons (OTIP). OTIP awards a single, competitively selected grant recipient to maintain and support operation of the NHTH throughout the United States and U.S. territories. The NHTH is a toll-free hotline that operates 24 hours a day, every day of the year. The recipient of the NHTH grant award is expected to: 1. Operate the NHTH’s telephone, text services, chat services, and website via a coordinated national communications system available 24 hours a day; 2. Provide timely information and service referrals to victims of human trafficking; 3. Notify law enforcement and child welfare agencies of potential cases of human trafficking, as required by law and in other situations where appropriate; 4. Establish and maintain a comprehensive online directory of community-based service providers across the United States and U.S. territories. The NHTH grant recipient collects information about signalers (individuals who contact the hotline) and from signalers regarding potential human trafficking situations and potential victims. The NHTH grant recipient summarizes and reports this information to HHS in the aggregate. This is an active, approved collection. The information obtained through this information collection is necessary to support the monitoring of work done through this cooperative agreement, ensure signalers receive information and support needed, provide appropriate technical assistance (TA) to the grant recipient, and to document emerging trafficking schemes. There are no changes proposed to the information collection other than updates to the estimated number of respondents, as shown and described in sections A12 an A15 of the Supporting Statement A.

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Authorizing Statute(s): US Code: 22 USC 7105(b)(1)(B)(ii) Name of Law: Trafficking Victims Protection Act of 2000 (TVPA)
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 27309	06/26/2025
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 46410	09/26/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
National Human Trafficking Hotline (NHTH) Performance Indicators - Grantee
National Human Trafficking Hotline (NHTH) Performance Indicators - Signalers

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	17,005	195,148	0	-178,143	0	0
Annual Time Burden (Hours)	8,621	84,905	0	-76,284	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: OTIP continuously monitors NHTH performance data received. The estimated number of respondents under this information collection has decreased following review of operational data received over the past five years. The updated estimate excludes non-substantive signals and is based on the average number of substantive signals received by the NHTH over the course of the last five fiscal years. This value provides a more accurate estimate of the associated burden and is much lower than the initial estimate. Significant data collection, and specifically, data collection related to the indicators approved under this collection, is not conducted on non-substantive signals, which include missed signals, hang-ups, prematurely terminated signals, wrong number/erroneous signals, and signals that are out of scope/not related to human trafficking or related forms of violence/victimization. The estimated time per response remains consistent but overall total estimates are lower due to the reduction in estimated number of respondents.

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Annual Cost to Federal Government: $6,367

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/26/2025

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