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The text you see here will appear at the top and bottom of your survey, examples below. | ||||
Default text is included and you may modify this text as needed. | |||||
Welcome and Thank You Text - | |||||
Welcome Text | Welcome Text - Tablet / Phone | ||||
NO WELCOME TEXT ON THE SURVEY. | NO WELCOME TEXT ON THE SURVEY. | ||||
Thank You Text | Thank You Text - Tablet / Phone | ||||
Thank you for taking our survey - and for helping us serve you better. SCN: USMC-MRA-19048 |
Thank you for taking our survey - and for helping us serve you better. SCN: USMC-MRA-19048 |
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Example Desktop | Example Mobile | ||||
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Model Name | MCX Marine Mart V2 | ||||||||||||||
Model ID | Underlined & Italicized: Re-order | MCX Store Purchaser Survey: | |||||||||||||
Partitioned | No | Pink: Addition | |||||||||||||
Date | 4/5/2024 | ![]() |
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Model Version | Blue: Reword | ||||||||||||||
Label | Satisfaction Questions | Label | Future Behaviors | ||||||||||||
Satisfaction | Recommend (NPS) (1=Very Unlikely, 10=Very Likely) |
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1 | Satisfaction - Overall | What is your overall satisfaction with shopping at this MCX store? (1=Very Dissatisfied, 10=Very Satisfied) |
4 | Recommend | How likely are you to recommend this MCX store to someone else? | ||||||||||
2 | Satisfaction - Expectations | How well did shopping at this MCX store meet your expectations? (1=Falls Short, 10=Exceeds) |
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3 | Satisfaction - Ideal | How did the shopping experience at this MCX store compare with an ideal shopping experience? (1=Not Very Close, 10=Very Close) |
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STORE SURVEY MAPPING: | |||||||||||||||
Store_Class | |||||||||||||||
Main | Store Purchaser | ||||||||||||||
Marine Mart | Marine Mart Purchaser (New) | ||||||||||||||
Package Store | Marine Mart Purchaser (New) | ||||||||||||||
Tactical Store | Marine Mart Purchaser (New) |
Model Name | MCX Marine Mart V2 | ![]() |
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Model ID | 0 | Underlined & Italicized: Re-order | |||||||
Partitioned | No | Legacy Survey Style | Pink: Addition | ||||||
Date | 3/8/2022 | Blue: Reword | |||||||
QID | Skip From | Question Text | Answer Choices | Skip To | AP Answer Tag | Required Y/N |
Type | Special Instructions | CQ Label |
NEW | What is your overall satisfaction with shopping at this MCX store? | 1=Very dissatisfied | Y | Radio button, scale, no don't know | Satisfaction - Overall 5pt | ||||
2 | |||||||||
3 | |||||||||
4 | |||||||||
5= Very satisfied | |||||||||
NEW | How well did shopping at this MCX store meet your expectations? | 1=Falls short | Y | Radio button, scale, no don't know | Satisfaction - Expectations 5pt | ||||
2 | |||||||||
3 | |||||||||
4 | |||||||||
5= Exceeds | |||||||||
NEW | How did the shopping experience at this MCX store compare with an ideal shopping experience? | 1=Not very close | Y | Radio button, scale, no don't know | Satisfaction - Ideal 5pt | ||||
2 | |||||||||
3 | |||||||||
4 | |||||||||
5= Very close | |||||||||
NEW | How likely are you to recommend this MCX store to someone else? | 1=Very unlikely | Y | Radio button, scale, no don't know | Recommend NPS 5pt | ||||
2 | |||||||||
3 | |||||||||
4 | |||||||||
5= Very likely | |||||||||
SBD9429Q001 | Did you receive fast and friendly service at the time of checkout? | Yes | Y | Radio button, one-up vertical | Service Friendly | ||||
No | |||||||||
RAJ0574067 | Did your purchase include ready-to-eat / food-bar items? (Mark all that apply) | Yes, hot items | A | Y | Checkbox, one-up vertical | Skip Logic Group* | Ready to Eat YN | ||
Yes, cold items | A | ||||||||
No | B | Mutually Exclusive | |||||||
SBD9429Q003 | A | Were the ready-to-eat / food-bar items readily available? | Yes | N | Radio button, one-up vertical | Skip Logic Group* | Ready to Eat Available | ||
No | E | ||||||||
PAT0633510 | E | Why weren't your ready to eat/food bar items available? Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E.:_Ready to Eat Available | |||
SBD9429Q004 | A | Were the ready-to-eat / food-bar items at the appropriate temperature? | Yes | N | Radio button, one-up vertical | Skip Logic Group* | Ready to Eat Hot | ||
No | C | ||||||||
RAJ0574068 | C | What wasn't as expected with the temperature of your food? Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E.: Ready to Eat Hot | |||
SBD9429Q005 | A | Were the ready-to-eat / food-bar items fresh? | Yes | N | Radio button, one-up vertical | Skip Logic Group* | Ready to Eat Fresh | ||
No | D | ||||||||
RAJ0574069 | D | What wasn't as expected with the freshness of your food? Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E.: Ready to Eat Fresh | |||
RAJ0574070 | B | Why didn't you purchase any ready-to-eat / food bar items? Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E.: Ready to Eat - Why not purchase | |||
SBD9429Q007 | Were you able to find the item(s) you were shopping for? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Items Found | |||
No | A | ||||||||
Partially | A | ||||||||
SBD9429Q008 | A | Why were you unable to find the item(s) you were shopping for? | The item(s) were out of stock | B | Y | Checkbox, one-up vertical | Skip Logic Group* | Items Found_Why Not | |
MCX did not carry the item I was looking for | C | ||||||||
The item(s) were not available in the variety I was looking for (e.g. brand, flavor, color) | D | ||||||||
Other | E | ||||||||
RAJ0574087 | B | What particular item(s) where out-of-stock? (Please be as specific as possible.) Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E: Out-of-Stock item | |||
RAJ0574088 | C | What item(s) was MCX not carrying that you were interested in? (Please be as specific as possible.) Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E: Item not carried | |||
RAJ0574089 | D | What variety (e.g. brand, flavor, or color) of the item(s) you were looking for was not available? (Please be a specific as possible) Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E: Variety not carried | |||
RAJ0574090 | E | Why you were unable to find the item(s) you were shopping for? Do not include Personally Identifiable Information. | N | Text area, no char limit | Skip Logic Group* | O.E: Other reason not carried | |||
RAJ0574091 | What types of items did you buy on your visit to the MCX Store? (Mark all that apply) | Hot prepared food (Tornados, hot dogs, etc.) | Y | Checkbox, one-up vertical | Skip Logic Group* | Product Shopping For | |||
Cold prepared food (e.g. sandwiches, salads, etc.) | |||||||||
Beer, alcohol, spirits | |||||||||
Bottled or canned beverages (e.g. soda, energy drinks, tea, etc.) | |||||||||
Cigarettes, nicotine products | |||||||||
Cleaning & organizing | |||||||||
Fountain beverages (e.g. soda, coffee, hot-chocolate, etc.) | |||||||||
Gas | |||||||||
Health & Hygiene | |||||||||
Pre-packaged Snacks (e.g. chips, pretzels, candy, etc.) | |||||||||
SBD9429Q010 | How frequently do you shop at MCX Marine Mart? | Every day | Y | Radio button, one-up vertical | Visit Frequency | ||||
5 - 6 times a week | |||||||||
2 - 4 times a week | |||||||||
Once a week | |||||||||
Less than once a week | |||||||||
PAT0633511 | Did you find MCX pricing competitive with other convenience stores? | 1=Not very competitive | Y | Radio button, one-up vertical | Competitive Pricing_NEW 5pt | ||||
2 | |||||||||
3 | |||||||||
4 | |||||||||
5= Very competitive | |||||||||
PAT0611889 | What is your military affiliation? | Active Duty | A | N | Radio button, one-up vertical | Skip Logic Group* | Military Affiliation | ||
Reservist | A | ||||||||
Veteran | A | ||||||||
Retired | A | ||||||||
Military Spouse | A | ||||||||
Military Dependent | A | ||||||||
Other Family Member | A | ||||||||
DoD Civilian | |||||||||
Contractor | |||||||||
Other | |||||||||
Not military-affiliated | |||||||||
PAT0611890 | A | With which branch of Service are you or the military family member in your household now or last associated? | Marine Corps | N | Radio button, one-up vertical | Skip Logic Group* | Demos: Branch of Service | ||
Army | |||||||||
Air Force | |||||||||
Navy | |||||||||
Coast Guard | |||||||||
PAT0633512 | Are you: (Mark all thar apply.) | Male | N | Checkbox, one-up vertical | Demos: Gender | ||||
Female | |||||||||
Transgender, non-binary, or another gender identity | |||||||||
Prefer not to answer | |||||||||
SBD9429Q012 | Do you have any other comments you would like to make regarding your Marine Mart visit today? Do not include Personally Identifiable Information. | N | Text area, no char limit | Comments | |||||
PAT0534675 | Would you like to be contacted by MCX Management regarding an outstanding issue? Opting out does not impact your sweepstakes entry. | Yes | Y | Radio button, one-up vertical | Contact by Mgt | ||||
No |
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |