Electronic Submissions

Electronic Forms
OMB CONTROL NUMBER 1652-0030
CUSTOMER COMMENT TOOLS

Electronic Feedback Categories

COMPLIMENT

Compliment 1 of 2

Compliment 2 of 2

TSA PRECHECK

TSA PreCheck 1 of 2

TSA PreCheck 2 of 2

REQUEST FOR
INFORMATION

Request for Information 1 of 2

Request for Information 2 of 2

TSA CARES

Request for TSA Cares Assistance 1 of 3

Request for Assistance 2 of 3

Request for Assistance 3 of 3

SECURITY ISSUE

Security Issue 1 of 2

Security Issue 2 of 2

COMPLAINT

Complaint 1 of 8

Complaint 2 of 8

Complaint 3 of 8

Complaint 4 of 8

Complaint 5 of 8

Complaint 6 of 8

Complaint 7 of 8

Complaint 8 of 8

PRIVACY ACT & PAPERWORK
REDUCTION ACT
STATEMENTS

Privacy Act Statement
&
Paperwork Reduction Act Statement
Privacy Act Statement:

◦ AUTHORITY: 49 USC § 114(f)(15). PRINCIPAL
PURPOSE(S): This information will be used to manage
and respond to traveler inquiries or complaints.
ROUTINE USE(S): This information may be shared in
accordance with the Privacy Act of 1974, 5 USC §
552(a), for routine uses identified in the TSA system of
records, DHS/TSA-006 Correspondence and Matters
Tracking Records, or as further described in the
Privacy Impact Assessment DHS/TSA/PIA-046 TSA
Contact Center, and subsequent updates, available at
www.dhs.gov/privacy. DISCLOSURE: Furnishing this
information is voluntary; however, failure to provide
the requested information may prevent TSA from
being able to respond to a traveler’s inquiry or
complaint.

Paperwork Reduction Act Statement:

TSA will use the information to improve customer
service and may share it with airport operators for
this purpose. This is a voluntary collection. It is
estimated that the total annual burden per response
associated to this collection is approximately 5
minutes. An agency may not conduct or sponsor, and
a person is not required to respond to a collection of
information, unless it displays a valid OMB control
number. The control number assigned to this
collection is OMB-1652-0030, which expires
8/31/2025. Send comments regarding this burden
estimate or any other aspect of this collection of
information including suggestions for reducing this
burden to TSA PRA Officer, 6595 Springfield Drive,
Springfield, VA 20598-6011. ATTN: PRA 1652-0030.