User feedback survey for Railroads.dot.gov website

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railroads.dot.gov

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Introduction

Thank you for providing feedback to improve the railroads.dot.gov website. This
survey should take 5 minutes to complete.

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1

What is your primary role or affiliation?
FRA Employee
Student
Teacher
External Researcher
Transportation Industry Professional
Public Citizen
Other (please specify)

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2

What is your primary purpose for using the railroads.dot.gov website? (Select all that
apply)
Accessing general information or resources
Researching regulations or policies
Downloading forms or documents (eLibrary)
Viewing news or updates
Communicating with the FRA or other offices
Finding funding opportunities
Other (please specify)

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3

Rate your satisfaction with the following elements of the railroads.gov website.
Very
Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Overall website
satisfaction
Website navigation
Information available
on the website

4

How often do you use the eLibrary section of the railroads.dot.gov website?
Daily
Weekly
Monthly
Rarely
Never

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5
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If How often do you use the eLibrary section of the railroads.dot.gov website? Never Is Not Selected

Rate your satisfaction with the following elements of the railroads.gov eLibrary.
Very
Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Ease of finding documents
and resources
Range of documents and
resources available

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6

Have you encountered any issues or challenges while using the website? If yes,
please describe them.
Yes (please specify)

No

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7

Are there any parts of the website you think need improvement or features you would
like to see added?



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8

Any additional comments or feedback?



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End of Survey

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Your response has been recorded.

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