Customer Experience and Equity Assessment Survey

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1225-0093 can be found here:

Documents and Forms

Document Name Document Type
Customer Experience and Equity Assessment Survey Form and Instruction
Customer Experience and Equity Assessment Survey Longshore ECOMP-Instrument_SURVEY 2_v2 edit_final reviewed.docx "Pop Up" option Form and Instruction
Customer Experience and Equity Assessment Survey Longshore ECOMP-Instrument_SURVEY 2_v2 edit_final reviewed.docx "Pop Up" option Form and Instruction
1225-0093 - A11 Section 280 Clearance_6-8-2023_SURVEY 2_v2 edit OMB COMMENTS 6 16 23_final reviewed.docx Customer Experience and Equity Assessment Survey IC Document
1225-0093 - A11 Section 280 Clearance_6-8-2023_SURVEY 2_v2 edit OMB COMMENTS 6 16 23_final reviewed.docx Customer Experience and Equity Assessment Survey IC Document

Information Collection (IC) Details

IC Title:	Customer Experience and Equity Assessment Survey	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	NA	Customer Experience and Equity Assessment Survey	Longshore ECOMP-Instrument_SURVEY 2_v2 edit_final reviewed.docx	"Pop Up" option	Yes	Yes	Fillable Fileable

Line of Business: Workforce Management

Subfunction: Labor Rights Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,156	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	3,156	3,156
Annual IC Time Burden (Hours)	263	263
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Customer Experience and Equity Assessment Survey	1225-0093 - A11 Section 280 Clearance_6-8-2023_SURVEY 2_v2 edit OMB COMMENTS 6 16 23_final reviewed.docx	06/23/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.