The federal Office of Child Support
Services (OCSS), Division of Federal Systems, in the U.S.
Department of Health and Human Services (HHS) maintains the Child
Support Portal (Portal) as part of the Federal Parent Locator
Service (FPLS). The Portal is a secure, web-based gateway to
various child support applications for authorized users to view,
update, upload, send, and receive vital information to support
effective and efficient enforcement of child support cases. To
provide authorized users with secure access to the Portal, OCSS
creates profiles in the Portal for employers, insurers, and
financial institutions from information provided in “Employer
Services” (ES) Profile and “Insurance Match Debt Inquiry” (IM)
Agreement and Profile forms. OCSS sets up Portal preferences using
information from the program-specific electronic National Medical
Support Notice (e-NMSN), the electronic Incoming Withholding Order
(e-IWO), and Federally Assisted State Transmitted Levy (FAST Levy)
Financial Institution Profile forms. State child support agencies
do not register for the Portal through OCSS because they manage and
authenticate authorization for individual users via the state proxy
server; however, states must provide OCSS with a profile form
containing information for OCSS to establish account preferences.
The federal Child Support Portal Registration information
collection activities are authorized by 1) 42 U.S.C. § 653(m)(2),
which requires the Secretary to establish and implement safeguards
to restrict access to confidential information in the FPLS to
authorized persons and to restrict use of such information to
authorized purposes; 2) E-Government Act of 2002 and Office of
Management and Budget (OMB) Circular 03-22, Guidance for
Implementing the Privacy Provisions of the E-Government Act of
2002, which requires agencies to ensure program integrity by
verifying access to data; and 3) 44 U.S.C. § 3554, which requires
OCSS to implement security protections to prevent unauthorized
access to information maintained by OCSS. This request is for a
revision of a currently approved collection, as describe in Section
A15.
US Code:
42 USC 653(m)(2) Name of Law: Federal Parent Locator
Service
US Code: 44
USC 3554 Name of Law: Public Printing and Documents. Federal
Agency Responsibilities
The number of Portal
registrations and total number of profile submissions increased
from the previous approval. These adjustments resulted in an
increase in the burden. OCSS consolidated the “e-IWO S2S” and
“e-IWO NPO” from the previous approval to fall under the “e-IWO
Employer/Payroll Provider Profile” because all “e-IWO” respondents
used the same form to provide OCSS information and the burden to do
so is the same. OCSS previously identified the respondents by their
file processing preference, rather than the instrument used. Page 6
of the previous and current e-IWO Employer/Payroll Provider Profile
form provides respondents the two options for file processing
preferences. The information OCSS collects for the Portal
registration and profiles remains the same, but the instruments
underwent minor clarification revisions and edits to update “Office
of Child Support Enforcement (OCSE)” to “Office of Child Support
Services (OCSS)” and to remove “agreement” from the Employer
Services Profile form. OCSS also removed the e-NMSN Plan
Administrator form because there are no respondents. These program
changes do not impact the burden. Changes to the federal
government’s annual cost from the previous information collection
approval pertain to general increases to operate, maintain, and
enhance the Portal framework. Ongoing Portal enhancements improve
the services available to authorized users; however, they do not
impact the respondent’s overall burden to complete the registration
process that must first be completed to obtain access to the
applications maintained in the Portal system.
$7,073,634
No
Yes
No
No
No
No
No
Molly Buck 202 205-4724
mary.buck@acf.hhs.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Form 1 FAST Levy Financial Institution Profile
CSP_Supporting Statement_FINAL_111824.docx
FAST Levy Financial Institution Profile