Customer Service Collections for DHS - Batch A

Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

5_1601-0029 A11Sec280_Annu Survey-If You See Something Say Something (S4) Campaign_Instr2

Customer Service Collections for DHS - Batch A

OMB: 1601-0029

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1601-0029 Exp. 12/31/2026



Annual Survey – If You See Something, Say Something®

February 2, 2024


Consent: Thank you for your interest in participating in this Department of Homeland Security (DHS) survey for the If You See Something, Say Something® campaign. This survey aims to gain insights into public perception and viewpoints. Your participation is voluntary, and you may choose to stop at any time. Your answers will be kept confidential, and you will not be contacted after the survey regarding any of your responses.


Do you agree to continue?


ALLOW ONE RESPONSE

Yes

1

No

2

Programming Instructions: ONLY PROCEEDS IF ANSWER IS 1. IF ANSWER IS 2, THE SURVEY IS TERMINATED.


Q1. How old are you? Please choose your age range below.

 

ALLOW ONE RESPONSE



Below 18 years old

1


18-24

2


25-34

3


35-44

4


45-54

5


55-64

6


65-74

7


75+

8


Programming Instructions: ONLY PROCEEDS IF ANSWER IS 2,3,4,5,6,7,8. IF ANSWER IS 1, THE SURVEY IS TERMINATED.



Q2. Which most closely describes your gender identity?


ALLOW ONE RESPONSE

Woman

1

Man

2

Transgender woman

3

Transgender man

4

Non-binary

5

Abinary

6

Gender fluid

7

Not listed

8

Other

9

Prefer not to state

10



Q3. Where do you currently live?


 

ALLOW ONE RESPONSE

Alabama

1

Alaska

2

Arizona

3

Arkansas

4

California

5

Colorado

6

Connecticut

7

Delaware

8

District of Columbia

9

Florida

10

Georgia

11

Hawaii

12

Idaho

13

Illinois

14

Indiana

15

Iowa

16

Kansas

17

Kentucky

18

Louisiana

19

Maine

20

Maryland

21

Massachusetts

22

Michigan

23

Minnesota

24

Mississippi

25

Missouri

26

Montana

27

Nebraska

28

Nevada

29

New Hampshire

30

New Jersey

31

New Mexico

32

New York

33

North Carolina

34

North Dakota

35

Ohio

36

Oklahoma

37

Oregon

38

Pennsylvania

39

Rhode Island

40

South Carolina

41

South Dakota

42

Tennessee

43

Texas

44

Utah

45

Vermont

46

Virginia

47

Washington

48

West Virginia

49

Wisconsin

50

Wyoming

51

Guam

52

Puerto Rico

53



Q4. How would you describe your community?


ALLOW ONE RESPONSE

Urban

1

Rural

2

Suburban

3

Decline to answer

99



Q5. Have you seen or heard of the slogan “If You See Something, Say Something®”?



ALLOW ONE RESPONSE

Yes

1

No

2

Uncertain

98

Decline to answer

99

Programming Instructions: ONLY PROCEEDS TO Q6 IF ANSWER IS 1. ALL OTHER RESPONSES SKIP TO Q8.



Q6. Which image do you most associate with the “If You See Something, Say Something” ® slogan?



Q7. Where have you seen “If You See Something, Say Something ®” (please check all that apply)?




[RANDOMIZE LIST]

ALLOW MULTIPLE RESPONSES

Airports

1

Local businesses

2

On public transportation

3

Places of worship

4

Community Centers

5

Government buildings

6

Schools/Universities

7

Tourist attractions (e.g., Theme Parks, Resorts, National Parks)

8

Social media (e.g. Facebook, Instagram)

9

Sporting events

10

Radio/TV

11

Concerts & Festivals

12

Billboard

13

Uncertain

98

Decline to answer

99

Programming Instructions: ANCHOR OPTIONS 98 & 99 AT THE END OF RANDOMIZATION.



Q8. When reading the slogan, If You See Something, Say Something,® what first comes to mind? Please select the option that first comes to mind when reading the slogan.


[RANDOMIZE LIST]

ALLOW ONE RESPONSE

Reporting common crime in my community

 1

Reporting suspicious activity

 2

Reporting a suspicious item

3

Preventing terrorism

 4

Keeping airports and public transit systems safe

 5

Keeping schools safe from violence

 6

Neighborhood watch

 7

Reporting Human trafficking

 8

Preventing illegal border crossing

 9

Preventing suicide or someone from hurting themselves/others

 10

Preventing bullying

11

Preventing drug smuggling

12

Preventing drug use

13

Keeping sporting events, concerts, and events safe

14

None of these statements

 15

Decline to answer

 99

Programming Instructions: ANCHOR OPTIONS 98 & 99 AT THE END OF RANDOMIZATION.



Q9. Which of the following do you think could be related to a terrorist plot? Please select your top five.

[RANDOMIZE LIST]

ALLOW MULTIPLE RESPONSES

A person who owns many weapons, including explosives, chemicals, or other destructive materials.

1

A person storing unusual materials such as radio controllers or toxic materials.

2

A person intentionally damages your area’s electricity infrastructure.

3

A person interfering with the operation of an aircraft.

4

Witnessing unauthorized individuals entering a restricted area at an airport.

5

A person impersonating a security guard in a government building.

6

A person asks many questions about the facility, event, personnel, and security at the conference they are not attending.

7

A person stealing materials that belong to a government building.

8

A person who is engaged in a cyberattack to disrupt or compromise an entity’s information technology systems.

9

A person intentionally damages a bridge.

10

A person taking photos or videos of buildings in a covert manner.

11

Overhearing threats to commit a crime or to harm another person.

12

A person seeking knowledge of military tactics or flying an aircraft.

13

A criminal group attempting to recruit individuals into their organization.

14

A person who is surveilling a building over several days.

15

A person who vandalizes a home or a business.

16

Uncertain

98

Decline to answer

99

Programming Instructions: ONLY PROCEED ONCE 5 OPTIONS ARE SELECTED. ANCHOR OPTIONS 98 & 99 AT THE END OF RANDOMIZATION TO BYPASS 5 REQUIRED OPTIONS.



Q10. Do you think you would report [Q9 ITEM 1; Q9 ITEM 2; Q9 ITEM 3; Q9 ITEM 3; Q9 ITEM 4; Q9 ITEM 5]?



ALLOW ONE RESPONSE

Yes

1

No

2

Uncertain

98

Decline to answer

99

Programming Instructions: ASK Q10 FOR EACH RESPONSE GIVEN AT Q9.



Q11. If you were going to report suspicious activity that you thought may be part of a terrorist plot, how would you prefer to do it? Choose your top choice.

[RANDOMIZE LIST]

ALLOW ONE RESPONSE

Speak to an authority figure (airport security, local police, public transport authority)

1

Report through an app on your phone

2

Report on a website

3

With a QR code

4

Through Text

5

Call 911

6

Call the non-emergency line at local police

7

Call a hotline

8

Other (specify)

9

I would probably not report (please specify why)

10

Uncertain

98

Decline to answer

99

Programming Instructions: ANCHOR OPTIONS 8, 9, 98 & 99 AT THE END OF RANDOMIZATION.

*END*

Paperwork Reduction Act Statement

DHS is collecting this information to gain further insights into the general population’s awareness and opinions of the “If You See Something, Say Something®” (S4) campaign. The public burden for collecting this information is estimated to be approximately 10 minutes. This is a voluntary collection of information. An agency may not conduct or sponsor, and persons are not required to respond to a collection of information, unless it displays a valid OMB control number. The OMB control number assigned to this collection is 1601-0029, which expires 012/31/2026. Send comments regarding this burden estimate or collection to: Attention: PRA 1601-0029 Annual Survey - If You See Something, Say Something® (S4) campaign, DHS-OCIO, 6595 Springfield Center Drive, Springfield, VA 20598.



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