Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Form 0990-0379 OIG HHS Website feedback Form and Instruction	Unchanged
Form 1 National Hypertension Control Initiative (NHCI) Community Health Center Assessment Form and Instruction	Unchanged
0990-0379_Non Sub Change Memo_8 2 24.docx Justification for No Material/Nonsubstantive Change	2024-08-02
HHS Survery Change_Memo_Feb 2024.pdf Justification for No Material/Nonsubstantive Change	2024-02-21
HHS.gov Slider Survey UPDATES_2.1.2024.pdf Supplementary Document	2024-02-21
HHS.gov Slider Survey CURRENT Version_1.2.24.pdf Supplementary Document	2024-02-21
Intranet Survey.docx Justification for No Material/Nonsubstantive Change	2022-06-17
0990-0379 Change Request_DKC.doc Justification for No Material/Nonsubstantive Change	2015-03-03
0990-0379_B.docx Supporting Statement B	2014-07-02
0990-0379_Father Generic 10_5_23 (3).docx Supporting Statement A	2023-10-11
Generic Clearance Submission Template.docx Supplementary Document	2011-06-14

IC Document Collections

IC ID	Document Title	Status
269999	Language Assistance Symbol Other-Survey	Unchanged
268121	Office of Population Affairs' Grantee Satisfaction Survey 2024 Other-survey and script	Unchanged
266558	President's Council on Sports, Fitness & Nutrition Awards Nomination Criteria and Submission Materials Request Instruction	Unchanged
266438	OIG HHS Website feedback Form and Instruction	Unchanged
266325	Ease of understanding and navigating the Notice of Funding Opportunity (NOFO) Instruction	Unchanged
266104	User feedback revised Office of Climate Change and Health Equity website Other-Qualitative data collection instrument/process	Unchanged
265875	COVID-19 Response Effort (ASPR / ED) Instruction	Unchanged
264653	Evaluation of Harm Reduction Practices and Policies Aimed at Reducing Infectious Disease Risks and Substance Use Disorders in Rural Communities Other-Focus Group Protocol	Unchanged
263695	OMH Minority Leadership Development Program Post-Program Questionnaire Other-Evaluation	Unchanged
263257	National Hypertension Control Initiative (NHCI) Community Health Center Assessment Form and Instruction	Unchanged
262849	Research and Evaluation Support for Office of Population Affairs: Group TA Other-Survey	Modified
262847	Research and Evaluation Support for Office of Population Affairs Evaluation Technical Assistance Product Satisfaction Survey Other-Survey	Unchanged

ICR Details

OMB Control No: 0990-0379	ICR Reference No: 202409-0990-001
Status: Received in OIRA	Previous ICR Reference No: 202406-0990-001
Agency/Subagency: HHS/HHSDM	Agency Tracking No:
Title: Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 09/11/2024

	Requested	Previously Approved
Expiration Date	10/31/2026	10/31/2026
Responses	300,000	300,000
Time Burden (Hours)	50,000	50,000
Cost Burden (Dollars)	0	0

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Abstract: This collection of information is necessary to enable HHS to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with HHS programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 23446	04/17/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 45432	07/17/2023
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 12

IC Title	Form No.	Form Name
COVID-19 Response Effort (ASPR / ED)
Ease of understanding and navigating the Notice of Funding Opportunity (NOFO)
Evaluation of Harm Reduction Practices and Policies Aimed at Reducing Infectious Disease Risks and Substance Use Disorders in Rural Communities
Language Assistance Symbol
National Hypertension Control Initiative (NHCI) Community Health Center Assessment	1	National Hypertension Control Initiative (NHCI) Community Health Center Assessment
OIG HHS Website feedback	0990-0379	HHS OIG Website Survey Questions
OMH Minority Leadership Development Program Post-Program Questionnaire
Office of Population Affairs' Grantee Satisfaction Survey 2024
President's Council on Sports, Fitness & Nutrition Awards Nomination Criteria and Submission Materials Request
Research and Evaluation Support for Office of Population Affairs Evaluation Technical Assistance Product Satisfaction Survey
Research and Evaluation Support for Office of Population Affairs: Group TA
User feedback revised Office of Climate Change and Health Equity website

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	300,000	300,000	0	0	0	0
Annual Time Burden (Hours)	50,000	50,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $300,000

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/11/2024

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