6. STAR TA feedback surveys_webinar post-survey

Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery

6. STAR TA feedback surveys_webinar post-survey

OMB: 0970-0401

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OMB #: 0970-0401

Expiration Date: XX/XX/2027

STAR TA Feedback Surveys:

6. Webinar Post-Survey

March 2024







THE PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN:

The purpose of this information collection is to gather feedback from participants in Office of Family Assistance technical assistance activities about the quality of the technical assistance they receive. Public reporting burden for this collection of information is estimated to average 4 minutes per respondent, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information. This is a voluntary collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control number. The OMB # is 0970-0401 and the expiration date is XX/XX/2027. If you have any comments on this collection of information, please contact Lizeth Hester at Lizeth.hester@acf.hhs.gov.

Notes for Administration of Survey: The below questions are to gather feedback from participants in OFA’s STAR webinars, at the conclusion of the event. The proposed questions gather feedback about the knowledge and skills that they have at the end of the event and their experience attending the webinar. Responses to the proposed feedback questions will be gathered through web-based surveys at the conclusion of an event. No more than 10 questions from the below set will be selected for each webinar.



Intro Text for Respondents: Your feedback on this survey is essential to helping us improve the technical assistance we offer. Thank you for taking the time to share your thoughts with us. We guarantee the privacy of the information you provide. Answers to the questions below will only be reported after combining all responses. The results will not identify you as an individual.

First, please rate the knowledge and skills you have now at the end of this webinar.

Select one per row


No knowledge

Limited knowledge

Moderate knowledge

Considerable knowledge

Extensive knowledge

1. How would you rate your knowledge about [learning objective topic 1]?

1

2

3

4

5

2. How would you rate your knowledge about [learning objective topic 2]?

1

2

3

4

5

3. How would you rate your knowledge about [learning objective topic 3]?

1

2

3

4

5



4. How would you rate your current skills related to [learning objective skill 1]?

Select one only

No ability 1

Limited ability 2

Moderate ability 3

Considerable ability 4

Extensive ability 5



5. What are the last four digits of your phone number?
We will only use this information to connect your responses to questions 1-4 with your responses on the pre-survey. This helps us understand changes in participants’ knowledge and skills.

Shape1

Last four digits of phone number: (STRING (NUM))



The next questions ask about your experience. Please tell us how much you agree or disagree with each statement.

Select one per row


Strongly disagree

Disagree

Agree

Strongly agree

Not applicable

6. Based on my experience, this webinar [experience objective 1].

1

2

3

4

NA

7. Based on my experience, this webinar [experience objective 2].

1

2

3

4

NA

8. Based on my experience, this webinar [experience objective 3].

1

2

3

4

NA



The next questions ask about your satisfaction. Please tell us how much you agree or disagree with each statement.

Select one per row


Strongly disagree

Disagree

Agree

Strongly agree

9. This webinar was directly relevant to our program’s needs and aspirations.

1

2

3

4

10. I am satisfied with the overall quality of this webinar.

1

2

3

4



11. Please share your feedback about this webinar. Tell us what made it worthwhile and what we can do to improve.

Shape2

(STRING (NUM))




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