SIRS Individual Interaction

State Health Insurance Assistance Program (SHIP) Client Contact Forms

0040 SIRS Individual Interaction 2023 Ins 3

OMB: 0985-0040

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INDIVIDUAL INTERACTION: BASIC INTERACTION FORM

* Items marked with asterisk (*) indicate required fields

Type of Interaction*:

Individual Interaction

Session Conducted By*: Date of Interaction (MM/DD/YYYY)*: End Date (if applicable): Date of Initial Creation: Auto-Populated

Zip code*: State*:

County:

Title of Interaction:



Time Spent in Minutes*: Reference Number: Auto-Populated Organization: Auto-Populated

Notes:


Beneficiary Name and Contact Information

Beneficiary First Name: Beneficiary Last Name: Beneficiary Phone: ( ) - - Beneficiary Email:

Beneficiary Address:

Beneficiary City: Beneficiary State: Beneficiary Zip Code:

Beneficiary Demographic Information

Race

(Multiple selections allowed):


  • American Indian or Alaskan Native

  • Asian

  • Black or African American

  • Hispanic or Latino

  • Native Hawaiian or Other Pacific Islander

  • White

  • Not Collected

Gender (Select only one):

  • Female

  • Male


  • Other

  • Not Collected

Was Date of Birth Collected?

  • Yes (MM/DD/YYYY)

  • No


Beneficiary Age Group:

  • 64 or younger

  • 65-74

  • 75-84



  • 85 or older

  • Not Collected



How Did Beneficiary Learn About SMP:

  • CMS Outreach

  • Congressional Office

  • Friend/Relative

  • Health/Drug Plan

  • Partner Agency

  • Previous Contact

  • SMP Mailings

  • SMP Media


  • SMP Presentation

  • SMP Resource Center

  • SSA

  • State Medicaid Agency

  • State SMP Website

  • 1-800-Medicare

  • Other Not Collected



Method of Contact with SMP:

  • Email

  • Face-to-face at bene home or facility

  • Face-to-face at counseling location or

event


  • Postal Mail/Fax

  • Phone Call

  • Web Based

  • Not Collected


English as Primary Language:

  • Yes

  • No

Beneficiary Monthly Income:

  • At or Above 150% FPL

  • Below 150 % FPL

  • Not Collected

Medicare Number:


Medicaid Number:


Other Information:

Permission to Contact Beneficiary?

  • Yes

  • No

Topic(s) Discussed (education only):

  • Conditional Payments

  • Consumer Protection

  • Durable Medical Equipment (DME)

  • Employer Health Plan

  • General Fraud, Errors, and Abuse

  • Genetic/DNA Testing

  • Home Health Care

  • Hospice


  • Medicaid

  • Medical Identity Theft

  • Medicare Advantage

  • Medicare Card

  • Medicare Part A and B

  • Medicare Part D

  • Medicare Summary Notice

  • Medigap or Supplemental Insurance


  • Opioid Fraud and Abuse

  • SMP Program Information

  • SMP Volunteer Recruitment

  • Social Security

  • TRICARE

  • Veteran’s Health Benefits (VA)

  • Other

Other Topics Discussed Details:



Public Burden Statement:

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number (OMB 0985-0040). Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time for gathering and maintaining the data needed and completing and reviewing the collection of information. The obligation to respond to this collection is required to retain or maintain benefits.


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorFlowers, Margaret (ACL)
File Modified0000-00-00
File Created2024-07-26

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