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pdfeAccess Internet Screen
Changes
September 2021 Release
eAccess Internet Screen Changes
Table of Contents
1. Sign In - Create Account ...................................................................................................................................................................... 4
1.1. Create a new account ..................................................................................................................................................................... 5
1.2. Sign In ............................................................................................................................................................................................ 6
1.3. Enter Activation Code ..................................................................................................................................................................... 7
1.4. Sign In – Username as Email Error ................................................................................................................................................ 8
1.5. Sign In – Username as Email Error ................................................................................................................................................ 9
2. Create Account Terms of Service– (CATS) ...................................................................................................................................... 10
3. Verify Identity (CAVI) .......................................................................................................................................................................... 11
3.1. Tell me more. ................................................................................................................................................................................ 12
4. Choose Advanced Options (VYIC) .................................................................................................................................................... 13
4.1. Choose Advanced Options (VYIC) – Show/Hide Expanded ......................................................................................................... 14
5. Choose Activation Code Options (SYDO) ........................................................................................................................................ 15
5.1. Choose Activation Code Options (SYDO) - Mail my activation code (Expanded). ........................................................................ 16
5.2. Choose Activation Code Options (SYDO) - Help Link. ................................................................................................................. 17
5.3. Choose Activation Code Options (SYDO) – Extra Security Did Not Verify. .................................................................................. 18
6. Verify Activation Code (ECYR) – Text Message .............................................................................................................................. 19
6.1. Verify Activation Code (ECYR) – Text Message (Expanded) ....................................................................................................... 20
6.2. Verify Activation Code (ECYR) – Phone Call................................................................................................................................ 21
6.3. Verify Activation Code (ECYR) – Phone Call................................................................................................................................ 22
7. Activation Code Mailed (SMAC) ........................................................................................................................................................ 23
7.1. Activation Code Mailed (SMAC) – Extra Security Did Not Verify .................................................................................................. 24
8. Photo Capture Instructions (DLVRF) ................................................................................................................................................ 25
9. Capture Photo Completion (FUPLD) ................................................................................................................................................. 26
10. Collect Manual ID Info (MDLE) ........................................................................................................................................................ 27
11. Collect Finance Info (FIVR) .............................................................................................................................................................. 28
11.1. Collect Finance Info (FIVR) – Credit Card Selected ................................................................................................................... 29
11.2. Collect Finance Info (FIVR) – Credit Card – Tell me more. ........................................................................................................ 30
11.3. Collect Finance Info (FIVR) –Social Security benefits amount Selected..................................................................................... 31
11.4. Collect Finance Info (FIVR) –Social Security benefits amount – Tell me more........................................................................... 32
11.5. Collect Finance Info (FIVR) – W-2 Selected ............................................................................................................................... 33
11.6. Collect Finance Info (FIVR) – W-2 – Tell me more. .................................................................................................................... 34
Page 2
eAccess Internet Screen Changes
11.7. Collect Finance Info (FIVR) – 1040 SE Selected ........................................................................................................................ 35
11.8. Collect Finance Info (FIVR) – 1040 SE – Tell me more. ............................................................................................................. 36
12. Collect OOW (CASI).......................................................................................................................................................................... 37
12.1. Collect OOW (CASI) – Help Link ................................................................................................................................................ 38
13. Account Confirmation (CAC) ........................................................................................................................................................... 39
13.1. Account Confirmation (CAC) – Help Link.................................................................................................................................... 40
14. Finish Terms of Service (FATS) ...................................................................................................................................................... 41
15. Finish Setup (FAVI) .......................................................................................................................................................................... 42
16. Login Terms of Service (SITOS) ...................................................................................................................................................... 43
17. Security Settings - ROME Internet Maintenance (RIM).................................................................................................................. 44
18. Step Up - Verify address .................................................................................................................................................................. 45
18.1. Step Up - Choose Advanced Options (VYIC) ............................................................................................................................. 46
18.2. Step Up – Error Extra Security Temporary Lock ......................................................................................................................... 47
18.3. Step Up Extra Security – Could not add Extra Security .............................................................................................................. 48
Page 3
eAccess Internet Screen Changes
1. Sign In - Create Account
Total page redesign.
Page 4
eAccess Internet Screen Changes
1.1. Create a new account
Displays when user selects “Create a new account” button.
Page 5
eAccess Internet Screen Changes
1.2. Sign In
Displays when user selects “Sign in to my account” button.
Page 6
eAccess Internet Screen Changes
1.3. Enter Activation Code
Displays when user selects “Use my activation code” button.
Page 7
eAccess Internet Screen Changes
1.4. Sign In – No Account Found
New error page.
Page 8
eAccess Internet Screen Changes
1.5. Sign In – Username as Email Error
New error page.
Page 9
eAccess Internet Screen Changes
2. Create Account Terms of Service– (CATS)
No changes.
Page 10
eAccess Internet Screen Changes
3. Verify Identity (CAVI)
ID Radio selection and email input have been removed.
Information notice added to top of page.
Show/Hide replaced with eye icon.
Page 11
eAccess Internet Screen Changes
3.1. Tell me more.
Language in lightbox-modal no longer refers specifically to cell phone.
‘Close’ button and footer have been removed from the ‘Tell me more’ help link popup.
Page 12
eAccess Internet Screen Changes
4. Choose Advanced Options (VYIC)
Header language changed.
Text added above radio list selection. Tool tip added to show the valid IDs that are accepted.
Radio list option, “No, thanks. . . .”, added.
Page 13
eAccess Internet Screen Changes
4.1. Choose Advanced Options (VYIC) – Show/Hide Expanded
Page 14
eAccess Internet Screen Changes
5. Choose Activation Code Options (SYDO)
The user has text or voice option to receive an Activation code in the radio list.
Or, they can opt for receiving Activation Code via mail. The show/hide below the radio list opens as
displayed on the next page.
Page 15
eAccess Internet Screen Changes
5.1. Choose Activation Code Options (SYDO) - Mail my activation code (Expanded).
The information shown below the radio list provide information and a link to confirm the user wants us
to mail the A code.
The link “Yes, mail my activation code.” Brings the user to the Activation Code Mailed (SMAC) page.
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eAccess Internet Screen Changes
5.2. Choose Activation Code Options (SYDO) - Help Link.
Help link that explains the activation code to users.
‘Close’ button and footer have been removed from the ‘Why another code’ help link popup.
Page 17
eAccess Internet Screen Changes
5.3. Choose Activation Code Options (SYDO) – Extra Security Did Not Verify.
The “Warning Banner” displays when the user attempts to add Extra Security during registration.
Page 18
eAccess Internet Screen Changes
6. Verify Activation Code (ECYR) – Text Message
No changes.
Page 19
eAccess Internet Screen Changes
6.1. Verify Activation Code (ECYR) – Text Message (Expanded)
Language in the show/hide was updated.
Page 20
eAccess Internet Screen Changes
6.2. Verify Activation Code (ECYR) – Phone Call
Page 21
eAccess Internet Screen Changes
6.3. Verify Activation Code (ECYR) – Phone Call
New design.
Page 22
eAccess Internet Screen Changes
7. Activation Code Mailed (SMAC)
No changes.
Page 23
eAccess Internet Screen Changes
7.1. Activation Code Mailed (SMAC) – Extra Security Did Not Verify
The “Warning Banner” displays when a user attempts to add Extra Security during registration.
Page 24
eAccess Internet Screen Changes
8. Photo Capture Instructions (DLVRF)
No changes.
Page 25
eAccess Internet Screen Changes
9. Capture Photo Completion (FUPLD)
No changes.
Page 26
eAccess Internet Screen Changes
10. Collect Manual ID Info (MDLE)
Changed container title from “Please enter ID information” to “Please enter ID information to
add Extra Security”.
Secondary button is dynamic based on user flow.
Secondary button may be labeled “Skip Extra Security” or “Previous”.
Secondary button may not be present.
Page 27
eAccess Internet Screen Changes
11. Collect Finance Info (FIVR)
Updated container title.
Removed “Radio List” option – No, thanks. I don’t want to add Extra Security.
Page 28
eAccess Internet Screen Changes
11.1. Collect Finance Info (FIVR) – Credit Card Selected
The “Information Notice” container has been updated with the latest UEF version. The information
icon is now inline and bolded with the text “Debit cards and ATM cards cannot be verified.”
This page will no longer be optional for users who need advanced security, when applicable.
Page 29
eAccess Internet Screen Changes
11.2. Collect Finance Info (FIVR) – Credit Card – Tell me more.
Removed “Close” button and footer.
Page 30
eAccess Internet Screen Changes
11.3. Collect Finance Info (FIVR) –Social Security benefits amount Selected
No changes.
Page 31
eAccess Internet Screen Changes
11.4. Collect Finance Info (FIVR) –Social Security benefits amount – Tell me more.
Removed “Close” button and footer.
Page 32
eAccess Internet Screen Changes
11.5. Collect Finance Info (FIVR) – W-2 Selected
No changes.
Page 33
eAccess Internet Screen Changes
11.6. Collect Finance Info (FIVR) – W-2 – Tell me more.
Removed “Close” button and footer.
Page 34
eAccess Internet Screen Changes
11.7. Collect Finance Info (FIVR) – 1040 SE Selected
No changes.
Page 35
eAccess Internet Screen Changes
11.8. Collect Finance Info (FIVR) – 1040 SE – Tell me more.
Removed “Close” button and footer.
Page 36
eAccess Internet Screen Changes
12. Collect OOW (CASI)
No changes.
Page 37
eAccess Internet Screen Changes
12.1. Collect OOW (CASI) – Help Link
Removed “Close” button and footer.
Page 38
eAccess Internet Screen Changes
13. Account Confirmation (CAC)
Updated language in “Success Banner”.
Page 39
eAccess Internet Screen Changes
13.1. Account Confirmation (CAC) – Help Link
Removed “Close” button and footer.
Page 40
eAccess Internet Screen Changes
14. Finish Terms of Service (FATS)
No changes.
Page 41
eAccess Internet Screen Changes
15. Finish Setup (FAVI)
Removed “Name” and “Date of Birth” input fields.
Page 42
eAccess Internet Screen Changes
16. Login Terms of Service (SITOS)
No changes.
Page 43
eAccess Internet Screen Changes
17. Security Settings - ROME Internet Maintenance (RIM)
Added “Footer” with link to “Deactivate Online Account” for new Login.gov account holders.
Page 44
eAccess Internet Screen Changes
18. Step Up - Verify address
New page.
Page 45
eAccess Internet Screen Changes
18.1. Step Up - Choose Advanced Options (VYIC)
New page for users stepping up identity proofing.
Page 46
eAccess Internet Screen Changes
18.2. Step Up – Error Extra Security Temporary Lock
New page.
Page 47
eAccess Internet Screen Changes
18.3. Step Up Extra Security – Could not add Extra Security
New page.
Page 48
| File Type | application/pdf |
| File Title | eAccess Internet Screen Changes |
| Subject | September 2021 Release |
| Author | The UXG |
| File Modified | 2021-09-20 |
| File Created | 2021-09-20 |