Form 1 Survey

NLM Library Operations Top Tasks
Survey
Burden Statement and Introduction
OMB Control Number: 0925-0648 Expiration Date: June 30, 2024
Public reporting burden for this collection of information is estimated to average 5
minutes per response, including the time for reviewing instructions, searching existing
data sources, gathering and maintaining the data needed, and completing and reviewing
the collection of information. An agency may not conduct or sponsor, and a person is
not required to respond to, a collection of information unless it displays a currently valid
OMB control number. Send comments regarding this burden estimate or any other
aspect of this collection of information, including suggestions for reducing this burden,
to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD
20892-7974, ATTN: PRA (0925-0648). Do not return the completed form to this address.
NLM is interested in learning about the top tasks customers are hoping to accomplish
when they visit the websites for MedlinePlus, Digital Collections, the History of Medicine
Division, or DailyMed. (You will be asked about only one of these websites in this
survey.) This will help NLM to ensure that customers have the best experience possible.
All questions are optional, and you may exit the survey at any time.

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Top Tasks Question Section
Display This Question:
If CurrentPage Contains collections.nlm.nih.gov

Q1a Select the five (5) tasks from the list below that are most important to you when visiting the
NLM Digital Collections website and rank them from 1 to 5, with 1 being the most important
task to you.
Trust your instincts and please spend no more than three minutes on this question. Note that
some of the tasks may not be current or future offerings of NLM Digital Collections website.
______ Download file (image, video, audio, transcript) (1)
______ Book, PDF, or image viewer (2)
______ Play audio or video (3)
______ Zoom, rotate pages and images (4)
______ Access catalog record (5)
______ Access finding aid (access point to large aggregations of materials) (6)
______ About Digital Collections (7)
______ Suggest content or technical improvement (8)
______ Report bug, system configuration error, system anomaly, or service disruption (9)
______ Report inaccurate or missing content (10)
______ Copyright, permissions, data use, or licensing (11)
______ Share (Email, Facebook, Twitter) (12)
______ Cartographic, sound recording, software, multimedia, or mixed material (13)
______ Book, manuscript, or text (14)
______ Photo, image, illustration, moving image, or film (15)
______ Metadata (16)
______ Historical biomedical information (17)
______ Related projects (Profiles in Science, IndexCat, FDA Notices of Judgement) (18)
______ Redefine terminology mappings in non technical terms (19)
______ Recently digitized items (20)
______ Collections (21)
______ Donate (22)
______ Identify materials that may be copyrighted (23)
______ View virtual exhibits (24)
______ Request live exhibit (25)
______ Search or filter by category (format, author language, genre, creator, date, publication
year, title) (26)
______ Archival materials (27)
______ Access datasets through Web Service (28)

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Display This Question:
If CurrentPage Contains nlm.nih.gov/hmd

Q1b Select the five (5) tasks from the list below that are most important to you when visiting the
NLM History of Medicine Division website and rank them from 1 to 5, with 1 being the most
important task to you. Trust your instincts and please spend no more than three minutes on
this question. Note that some of the tasks may not be current or future offerings of NLM History
of Medicine Division website.
______ About HMD (History at HMD) (1)
______ Report inaccurate or missing content (2)
______ Report bug, system configuration error, system anomaly, or service disruption (45)
______ Suggest content or technical improvement (3)
______ Copyright, permissions, data use, or licensing (4)
______ Share (Email, Facebook, Twitter) (5)
______ Download items (6)
______ Physically obtain an item (7)
______ Request copies or scans of print material (8)
______ Interlibrary loan (9)
______ Get help finding an item or information (10)
______ Talk to a librarian or digital archivist (11)
______ Inquire about a specific item (12)
______ Visit in-person (reading room) (13)
______ Blog (14)
______ Traveling exhibitions (15)
______ Donate money (16)
______ Donate materials (17)
______ Apply for fellowship (18)
______ Films and videos (19)
______ Book, manuscript, or text (20)
______ Rare books and journals (21)
______ Prints and photographs (22)
______ Public domain images or other items (23)
______ Exhibitions (Native Voices, Dream Anatomy, Binding Wounds, Pushing Boundaries:
African Americans in Civil War Medicine) (24)
______ Related projects (IndexCat, LocatorPlus) (25)
______ Connect on social media (26)
______ Archives and modern manuscripts (27)
______ Curated historical collections (28)
______ Finding Aids (29)
______ Talks, Events, Calendar (30)
______ Education (school, research) (31)
______ Translate a page (32)
______ Conservation (33)
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______ Acquisitions (34)
______ Digitized materials (35)
______ Led to HMD from a different resource to learn more (36)
______ Exhibition loan (37)
______ Volunteer (38)
______ Grants (39)
______ Internships (40)
______ Jobs (41)
______ Biographies (42)
______ Directory of History of Medicine Collections (43)
Display This Question:
If CurrentPage Contains dailymed.nlm.nih.gov

Q1c Select the five (5) tasks from the list below that are most important to you when visiting the
NLM DailyMed website and rank them from 1 to 5, with 1 being the most important task to
you. Trust your instincts and please spend no more than three minutes on this question. Note
that some of the tasks may not be current or future offerings of NLM DailyMed website.
______ Subscribe to RSS feed, sign up (1)
______ Drug classes (2)
______ Compare older labeling versions (106)
______ Drug approval numbers and dates (107)
______ Find RxNorm info (108)
______ Filter search results (109)
______ Download search results (110)
______ Download label archives (111)
______ Review drug prescribing information (112)
______ Search by ingredient or marketed product name (113)
______ About DailyMed (114)
______ Glossary definitions (115)
______ Suggest content or technical improvement (116)
______ Report inaccurate or missing content (117)
______ Report bug, system configuration error, system anomaly, or service disruption (118)
______ Share (Email, Facebook, Twitter) (119)
______ Copyright, permissions, data use, or licensing (120)
______ How to search (121)
______ How to use the site (122)
______ Animal drugs (123)
______ Generic drugs (124)
______ Support groups (125)
______ Report adverse events (126)
______ Recalls (127)
______ Presence in breastmilk (128)
______ Prescriber update (129)

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______ Formulary (130)
______ Compare drugs (131)
______ Pros and cons of specific drugs (132)
______ Add a product to DailyMed (133)
______ DailyMed Announcements (134)
______ Disclaimer (135)
______ Metadata (136)
______ Download release packages (137)
______ Content in other languages (138)
______ Certification (139)
______ Active and inactive ingredients (140)
______ Daily, weekly, or monthly updates of drug labels (141)
______ Related resources (Medline Plus, ClinicalTrials, PubMed, RxNorm) (142)
______ Re-packaged products (143)
______ iPledge (144)
______ Pricing (145)
______ FDA resources (146)
______ Total number of labels submitted to the FDA (147)
______ Identify a pill (148)
______ Structured Product Labeling (SPL) mapping files (149)
______ Use advanced search, booleans, or wildcards (150)
______ Modify an existing search (151)
______ Sort by most recently updated (152)
______ COVID-19 medication information (153)
______ Active moeity (154)
______ Distributer, supplier, or vendor (155)
______ Guidelines for preparing an image file of an oral dosage form (156)
______ Indexing files (157)
______ Archival label information (old versions, discontinued drugs) (158)
______ Identify the most recent version of drug label (159)
______ Labels and packaging (160)
______ Download or print labels or packaging (161)
______ Manufacturer or packager (162)
______ Purchase a drug (163)
______ NDC codes (164)
______ Timeline for a DailyMed record to update (165)
______ API (166)
______ Discounts or subsidized drug prices (167)
______ Search by drug class (168)
______ Identify missing or non-public data (169)
______ Drug interactions (with alcohol or other medications) (170)

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Display This Question:
If CurrentPage Contains medlineplus.gov

Q1d Select the five (5) tasks from the list below that are most important to you when visiting the
NLM MedlinePlus website and rank them from 1 to 5, with 1 being the most important task to
you. Trust your instincts and please spend no more than three minutes on this question. Note
that some of the tasks may not be current or future offerings of NLM MedlinePlus website.
______ Anatomy (1)
______ Disorders and conditions (45)
______ Education (school, research) (46)
______ Featured topic (54)
______ Health screenings (47)
______ Healthy living and prevention (48)
______ Home treatment (49)
______ Medical encyclopedia (terminology, dictionary) (50)
______ Medical literature (51)
______ Patient handouts (patient education materials) (52)
______ Plain language medical information (53)
______ Recipes (57)
______ Related resources (ClinicalTrials.gov, PubMed) (58)
______ Risk assessment tools (59)
______ Medical images (60)
______ Video (61)
______ Learn how to assess the credibility of health information (62)
______ Content in languages other than English (63)
______ Drugs, herbs, and supplements (drug information, side effects) (64)
______ Genetics (conditions, genes, chromosomes and mtDNA) (65)
______ Health information by age or demographic (children, older adults, veterans) (66)
______ Tests and procedures (67)
______ Health issue(s) (68)
______ Report bug, system configuration error, system anomaly, or service disruption (69)
______ Report innacurate or missing content (70)
______ Suggest content or technical improvement (suggest adding a link to an external
resource) (71)
______ About MedlinePlus (72)
______ Add MedlinePlus search bar to another website (73)
______ API/data files/XML files (74)
______ Cite MedlinePlus (75)
______ Copyright, permissions, data use, or licensing (76)
______ Download content (77)
______ Follow MedlinePlus on social media (78)
______ Health Information for All of Us Research Program Participants (79)
______ Programming, scripting help, request for a custom solution (80)
Page 6 of 10

______ Resources for people with visual or hearing impairments (listen to content, view alt text)
(81)
______ Share (Email, Facebook, Twitter) (82)
______ Training: How to use MedlinePlus (83)
______ Access MedlinePlus content from MyChart (84)
______ Data on MedlinePlus Connect term types (85)
______ Demo of MedlinePlus Connect patient view (86)
______ Demo of MedlinePlus integration (87)
______ Find MedlinePlus Connect keywords (88)
______ Get access to datasets (SNOMED codes) (89)
______ Help finding or populating particular education in MedlinePlus Connect (90)
______ Integrate Medline+ Connect with EHR/EMR (91)
______ Learn what's possible with MedlinePlus Connect (92)
______ MedlinePlus Connect listserv (93)
______ MedlinePlus Connect notifications (news, alerts, updates) (94)
______ MedlinePlus Info button services (95)
______ Report MedlinePlus Connect error (96)
______ Report missing information on MedlinePlus Connect (97)
______ Search MedlinePlus Connect by optional code title (98)
______ Set up MedlinePlus Connect access (99)
______ Solve MedlinePlus Connect access issues (100)
______ Suggest an improvement for MedlinePlus Connect (101)
______ Information about medical/lab tests (102)
______ Access MedlinePlus without an internet connection (103)
______ Digital analytics or metadata (104)
______ Find an Expert/Provider Directories/Organizations (105)
______ Medical thesaurus (106)
______ Obtain medication (107)
______ Pricing information for medication or other product (108)
______ Refill prescription medication (109)
______ Schedule an appointment (110)
______ Subscribe to print edition of MedlinePlus magazine (111)
______ Talk to staff to get recommendations or ask a question (112)
______ View content by date (113)

Page 7 of 10

Role and Feedback Section
Q2 Which role most closely describes you? (Please choose the best option.)

o Researcher (9)
o Student (10)
o Patient, family, caregiver, or friend of patient (11)
o Librarian or information professional (12)
o Educator/trainer (13)
o Healthcare professional (14)
o Journal editor or manager (15)
o Other role not specified above (16)
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Researcher

Q3 You mentioned that you are a researcher. What type of researcher best describes you?
(Please choose the best answer.)

o Corporate or financial (1)
o Doctoral or post-doctoral clinical (2)
o Bioinformatician (3)
o
Other type of researcher not mentioned above (please specify) (4)
__________________________________________________

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Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Student

Q4 You mentioned that you are a student. What level of student best describes you? (Please
choose the best answer.)

o High school (1)
o College (including junior or four-year college) (2)
o Master's level graduate degree program (3)
o Doctoral-level degree program (4)
o Postdoctorate (5)
o
Other academic program not listed (please specify) (6)
__________________________________________________
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Educator/trainer

Q5 You mentioned that you are an educator or trainer. What type of educator or trainer best
describes you? (Please choose the best answer.)

o Elementary, intermediate, or high school (1)
o College (including junior, four-year college, or masters- or doctoral-level program) (2)
o Non-degree-granting institution (such as corporate or association training program) (3)
o
Other type of educator or trainer not mentioned here (please specify) (4)
__________________________________________________

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Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Healthcare professional

Q6 You mentioned that you are a healthcare professional. What type of healthcare professional
best describes you? (Please choose the best answer.)

o
Licensed medical professional in practice (including MD, DO, DDS, DMD, NP, LPN, etc.)
(1)
o Genetic counselor (2)
o
Hospitalist, hospital or practice administrator, or other hospital or practice professional
(3)
o
Other type of healthcare professional not mentioned here (please specify) (4)
__________________________________________________
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Other role not specified
above

Q7 You selected “other” for “what best describes you?” – please specify:
________________________________________________________________

Q8 Is there anything else you would like to share with us today?
________________________________________________________________
End of Block: Role and Feedback Block

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