Form 1 Site wide survey

NLM Site-Wide Survey for Website
Satisfaction (2023)

OMB Control Number: 0925-0648
Expiration Date: June 30, 2024
Public reporting burden for this collection of information is estimated to average 3 minutes per
response, including the time for reviewing instructions, searching existing data sources,
gathering and maintaining the data needed, and completing and reviewing the collection of
information. An agency may not conduct or sponsor, and a person is not required to respond to,
a collection of information unless it displays a currently valid OMB control number. Send
comments regarding this burden estimate or any other aspect of this collection of information,
including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705
Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not
return the completed form to this address.
Thank you for visiting the National Library of Medicine (NLM), the world's largest biomedical
library and part of the U.S. National Institutes of Health (NIH). Please help us continuously
improve our digital products and services by taking this quick survey about your overall
experience on the website.

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Q1 Which role most closely describes you? (Please choose the best option.)

o Researcher
o Student
o Patient, family, caregiver, or friend of patient
o Librarian or information professional
o Educator/trainer
o Healthcare professional
o Journal editor or manager
o Other role not specified above
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Researcher

Q2 You mentioned that you are a researcher. What type of researcher best describes you?
(Please choose the best answer.)

o Corporate or financial
o Doctoral or post-doctoral clinical
o Bioinformatician
o
Other type of researcher not mentioned above (please specify)
__________________________________________________

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Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Student

Q3 You mentioned that you are a student. What level of student best describes you? (Please
choose the best answer.)

o High school
o College (including junior or four-year college)
o Master's level graduate degree program
o Doctoral-level degree program
o Postdoctorate
o
Other academic program not listed (please specify)
__________________________________________________
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Educator/trainer

Q4 You mentioned that you are an educator or trainer. What type of educator or trainer best
describes you? (Please choose the best answer.)

o Elementary, intermediate, or high school
o College (including junior, four-year college, or masters- or doctoral-level program)
o Non-degree-granting institution (such as corporate or association training program)
o
Other type of educator or trainer not mentioned here (please specify)
__________________________________________________

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Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Healthcare professional

Q5 You mentioned that you are a healthcare professional. What type of healthcare professional
best describes you? (Please choose the best answer.)

o Licensed medical professional in practice (including MD, DO, DDS, DMD, NP, LPN, etc.)
o Genetic counselor
o Hospitalist, hospital or practice administrator, or other hospital or practice professional
o
Other type of healthcare professional not mentioned here (please specify)
__________________________________________________
Display This Question:
If Which role most closely describes you? (Please choose the best option.) = Other role not specified
above

Q6 You selected “other” for “what best describes you?” – please specify:
________________________________________________________________

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Q7 What is your primary reason for visiting our site today? (Please choose the best option.)

o Find information about medical conditions, medications, devices, or clinical trials
o Learn about NLM services, policies, or standards
o Find historical information about medicine or health
o Find information about grants
o Find information about developing medical or data science information systems
o Find biomedical data
o Find biomedical literature
o Other
Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
information about medical conditions, medications, devices, or clinical trials

Q8 What type(s) of information about medical conditions, medications, devices, or clinical trials
are you seeking? (Please select all that apply.)
Information about specific medical conditions
Information about specific medications (including supplements or vaccines)
Information about genetic tests
Information about clinical trials (e.g., trials to test the effectiveness of medications
or vaccines)
Other form(s) of information not mentioned above (please specify)
__________________________________________________

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Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
historical information about medicine or health

Q9 What type(s) of historical information are you seeking? (Please select all that apply.)
Primary-source information such as historical documents, photographs, personal
papers, etc.
Secondary-source information such as monographs, blog entries, etc
Illustrations or works of art or design
Other form(s) of historical information not mentioned above (please specify)
__________________________________________________

Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
information about grants

Q10 What type(s) of grant information are you seeking? (Please select all that apply.)
General information about research and training grants available from NLM
How to apply for a grant from NLM
How to submit or manage biographical, financial, or other information in support
of a grant application
Status of a grant application to NLM
Other grant information not mentioned above (please specify)
__________________________________________________

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Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
information about developing medical or data science information systems

Q11 What type(s) of information about developing medical or data science information systems
are you seeking? (Please select all that apply.)
Information about using NLM application program interfaces (APIs)
Information about using FTP portals to access data files (such as HTML, JSON,
etc.)
Other information about developing medical or data science information systems
not mentioned above (please specify)
__________________________________________________

Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
biomedical data

Q12 What type(s) of biomedical data are you seeking to access? (Please select all that apply.)
Information about biomedical communication practices or developments
including images, natural language processing, and/or health information standards
Genomics data (including genotypes, phenotypes, nucleotides, etc.)
Medication or chemical databases
Other biomedical data not mentioned above (please specify)
__________________________________________________

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Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Find
biomedical literature

Q13 What type(s) of biomedical literature are you seeking? (Please select all that apply.)
Full text articles from PubMed
Citations of articles from PubMed
Other journal articles or publications through interlibrary loan (ILL)
Other forms of biomedical information not mentioned above (please specify)
__________________________________________________

Display This Question:
If What is your primary reason for visiting our site today? (Please choose the best option.) = Other

Q14 You selected “other” for your primary reason for visiting the site today – please specify
________________________________________________________________

Q15 How frequently do you visit this site? (Please choose the best answer)

o First time
o Daily
o Once a week
o Once a month
o Every six months or less

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Q16 Did you find the information that you were seeking?

o Yes
o Partially
o No
Display This Question:
If Did you find the information that you were seeking? = Partially
Or Did you find the information that you were seeking? = No

Q17 Please tell us what information you were not able to find.
________________________________________________________________

Display This Question:
If Did you find the information that you were seeking? = Yes

Q18 How easy was it to find what you were looking for on this site?

o Very easy
o Somewhat easy
o Neither easy nor difficult
o Somewhat difficult
o Very difficult

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Q19 How easy is it to understand the information on this site?

o Very easy
o Somewhat easy
o Neither easy nor difficult
o Somewhat difficult
o Very difficult
Q20 Overall, how well did the site meet your needs?

o Very well
o Somewhat well
o Neither well nor poorly
o Somewhat poorly
o Very poorly
Q21 How likely are you to return to this website in the future?

o Very likely
o Somewhat likely
o Neither likely nor unlikely
o Somewhat unlikely
o Very unlikely

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Display This Question:
If How likely are you to return to this website in the future? = Very likely
Or How likely are you to return to this website in the future? = Somewhat likely

Q22 Why do you think you would return to this website in the future?
Credibility of the information
Ability to find and view the information easily
Ability to understand the information
Free of charge
Not linked to another company or business
Ability to find information without providing my personal information
Other (specify)

Display This Question:
If Why do you think you would return to this website in the future? = Other (specify)

Q23 Please specify why you would return to this website in the future.
________________________________________________________________

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Q24 Before taking this survey, how aware were you that the National Library of Medicine (NLM)
is a part of the National Institutes of Health (NIH)? (Please choose the best answer.)

o Very aware
o Somewhat aware
o Neither aware nor unaware
o Somewhat unaware
o Very unaware
Q25 How familiar are you with the National Institutes of Health? (Please choose the best
answer.)

o Very familiar
o Somewhat familiar
o Neither familiar nor unfamiliar
o Somewhat unfamiliar
o Very unfamiliar

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Q26 On a scale from 0-10, how likely are you to recommend our site to a friend, family member,
or colleague? (0 being
Not at all Likely | 10 being Extremely Likely)

o0
o1
o2
o3
o4
o5
o6
o7
o8
o9
o 10
Q27 Do you have any other comments about how we could improve this website?
________________________________________________________________
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End of Block: NLM Main Standard Questions

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