Form 1 2022 MedlinePlus Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

2022 MedlinePlus Survey Instrument

Survey to Assess User Needs for MedlinePlus Data Files and APIs (NLM)

OMB: 0925-0648

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OMB Control Number: 0925-0648
Expiration Date: 06/30/2024

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form to this address.

Instructions:
Help us create a better experience for you.

We are considering updates to the MedlinePlus Developer experience and would like
your insights. Your feedback will be valuable as we enhance our current technical tools
and prioritize new features to meet your needs. The improvements we make will create
faster data delivery, allow data to be distributed and shared more easily, and connect
technical users like you to reliable health data. This survey will take 15 minutes to
complete.

Note:
In the survey, ‘Developer Tools’ include:
MedlinePlus Connect
MedlinePlus Genetics API
MedlinePlus Web Service
XML files
RSS feeds for health topics
Please answer based on the tool(s) you use. Thank you for participating!

What brings you to MedlinePlus today?

How satisfied are you with the MedlinePlus developer tools and data
files?
Neither
satisfied
Extremely Somewhat
nor
Somewhat Extremely
dissatisfied dissatisfied dissatisfied satisfied satisfied
0

1

2

3

4

5

6

7

8

9

Not
Applicable

10

Drag the slider to
provide a rating

How likely are you to recommend the MedlinePlus developer tools
and data files to other developers?
Neither
likely
Extremely Somewhat nor Somewhat Extremely
unlikely unlikely unlikely likely
likely
0

1

2

3

4

5

6

7

8

9

Not
Applicable

10

Drag the slider to
provide a rating

What can we do to improve your experience of the MedlinePlus
developer tools and data files?

Are you willing to answer a few technical questions so we can
improve our developer tools and data files?
Yes
No

How would you rate the following features of the MedlinePlus
developer experience?
Great

Okay

Terrible

Quality of data
Clarity of developer
documentation
Structure & organization
of Developers page
Overall ease of use

If you rated any of the items in the previous question as ‘Terrible,’
please explain.

What do you think of the number of data files and APIs provided on
the MedlinePlus Developers page?
I want fewer files/APIs
I am satisfied with the number of files/APIs
I want more files/APIs
Other (please explain)

The last time you used the MedlinePlus APIs, were you able to get all
the data you needed?
Yes
No
N/A

What data would you like that is not easily available for developers?

In what format do you prefer to receive MedlinePlus data?
JSON
JSONP
XML
Plain Text
Other (please specify)

What is your preferred method of consuming MedlinePlus data?
REST
GraphQL
RSS
ZIP
Other (please specify)

Would you find it helpful if MedlinePlus created interactive API
documentation with a tool like Swagger?
Yes
No
I don't know

Would API authentication methods (such as an API key) be an issue
for you?
Yes (please explain)

No

How would you prefer to communicate with MedlinePlus regarding
bugs, feature requests, questions, etc.? [Select all that apply]
Email
Form on MedlinePlus website
GitHub Issues
Other (please specify)

How would you prefer to receive communication related to
MedlinePlus data for developers, such as version changes, bug fixes,
etc.? [Select all that apply]
Email Announcements
GitHub Issues
Website Notification
Other (please specify)

If you could suggest a new feature, what would it be and why?

Do you have any other feedback?

Which of the following describes your role?
Developer
Technical Lead
Manager
Database Administrator
System Architect
Other (please specify)

What type of organization do you represent?
EHR Vendor
Academic Institution
Government
Non-Profit
None (Individual)
Other (please specify)

Which of the following MedlinePlus developer tools and data files do
you use most frequently? Select all that apply.
MedlinePlus Connect
Genetics API & data files
Web Services
RSS feeds
XML / JSON files
UMLS Terminology Services
None of the above
I'm not sure

How frequently do you use the following developer tools or data files?
[Select the closest option]
Once a day

Once a week

Once a month

Less than once a
month

» MedlinePlus Connect
»

Genetics API & data files

» Web Services
» RSS feeds
» XML / JSON files
»

UMLS Terminology
Services

» None of the above
» I'm not sure

When you access these developer tools or data files, what tasks and
actions are you trying to accomplish?

Do you use the MedlinePlus developer tools and data files to develop
an application, tool, or system?
Yes
No

Please describe your application, tool, or system and how you use
the MedlinePlus developer tools and data files.

What alternatives to MedlinePlus developer tools and data files have
you considered?

If you’ve noted alternative resources in the previous question, what
do you like best about them?

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