2 OD Experience survey

Your OD Experience

ID: 2

The OD creates the frameworks to formulate and execute strategic priorities and support and sustain efficient and effective operations for the HR Systems Analytics and Information Division. Your candid feedback will help us refine and improve our ability to deliver an exceptional experience to our customers


OMB# 0925-0648, expiration date 06/30/2024

Public reporting burden for this collection of information is estimated to average 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.  Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648).  Do not return the completed form to this address.

ID: 12

Which member(s) of the OD Branch did you work with today (Select all that apply)?*

[ ] Donna

[ ] Janis

[ ] Laurie

[ ] Nathalie

[ ] Phil

[ ] Rachel

[ ] Sharon

[ ] Stacie

ID: 5

Please rate your satisfaction with the service you received from this member of OD.*

1 Star = Very Dissatisfied / 5 Stars = Very Satisfied

	5 Star Rating
How did we do?	_________________________________________________

Logic: Hidden unless: ( Question "How did we do?" is exactly equal to "4" OR Question "How did we do?" is exactly equal to "5")

ID: 6

That’s great! We strive to provide support that meet and/or exceed customer expectations. If you’d like, please let us know what specifically worked well.

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Logic: Hidden unless: ( Question "How did we do?" is exactly equal to "1" OR Question "How did we do?" is exactly equal to "2")

ID: 7

We regret that we did not meet your expectations. Your satisfaction is important to us. If you’d like, please let us know how we can do better.

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ID: 13

Which service did you work with OD on today?*

( ) BPM (Business Process Modeling)

( ) Budget and Finance

( ) Contract Support

( ) CX (including Communities of Practice)

( ) Program and Project Management Support

( ) Service Management Office

( ) Staffing, Employee Development and Engagement

( ) Strategic Planning

( ) Other - Please Specify: _________________________________________________*

ID: 21

Please rate your overall satisfaction with the OD Service.*

1 Star = Very Dissatisfied / 5 Stars = Very Satisfied

	5 Star Rating
How did we do?	_________________________________________________

Logic: Hidden unless: ( Question "How did we do?" is exactly equal to "4" OR Question "How did we do?" is exactly equal to "5")

ID: 10

That’s great! We strive to provide support that meet and/or exceed customer expectations. If you’d like, please let us know what specifically worked well.

____________________________________________

____________________________________________

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Logic: Hidden unless: ( Question "How did we do?" is exactly equal to "1" OR Question "How did we do?" is exactly equal to "2")

ID: 11

We regret that we did not meet your expectations. Your satisfaction is important to us. If you’d like, please let us know how we can do better.

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ID: 39

If you'd like, please let us know any additional feedback you have.

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Thank You!

ID: 1

Thank you for taking our survey. Your response is very important to us.

If another OD member assisted you today and you would like to provide them with feedback, please click here.