NSCG Contact Strategy

APPENDIX G

2023 NSCG

Contact Strategy

Data Collection Phase	Web (DEFAULT & Bridge Panel)	Mail Preference	CATI Preference (& unmailable cases)
Invitation Phase (Weeks 1-4)	Week 0 Prenotice letter. New sample only (NSCG-0W) Week 1 Web invite letter (NSCG-1W(N)) Week 2 Perforated reminder (NSCG-2W)	Week 1 Web invite letter (NSCG-1W(N)) Week 2 Perforated reminder (NSCG-2W)	Week 1 Web invite letter (NSCG-1W(N)) Week 2 Perforated reminder (NSCG-2W) Week 3 Automated phone call Weeks 4-12 Telephone calls
Reminder Phase (Weeks 5-7)	Week 5 Web invite, ACS style (NSCG-5W) Reminder email (1A/B) Week 6 Reminder postcard (NSCG-6W) Reminder email (1A/B) Week 7 Email reminder	Week 5 Mail invite and Questionnaire (NSCG-5WQ) Reminder email (1A/B) Week 6 Reminder postcard (NSCG-6W) Reminder email (1A/B) Week 7 Email reminder
Additional Mode Phase (Weeks 8-11)	Week 8 Web/Mail invite letter and questionnaire (NSCG-8W) Week 11 Email reminder (2A/B)	Week 8 Web/Mail invite letter and questionnaire (NSCG-8W) Week 11 Email reminder (2A/B)
Telephone Follow-up Phase (Weeks 12-22)	Week 12 Pressure-sealed Web invite (NSCG-12W) Reminder email (1A/B) Week 12 – Week 22 NRFU Telephone calls Week 13 Email reminder Week 16 Web invite with letter-size white envelope (NSCG-16W). New sample and bridge panel only. Week 18 PRIORITY Web invite letter (NSCG-18W) or Web invite letter and questionnaire (NSCG-18W(Q)). Returning sample only. Week 19 Email reminder Week 20 PRIORITY Web invite letter and questionnaire (NSCG-20W(Q)). New sample and bridge panel only.
Final Contact Phase (Weeks 23-26)	Week 23 Web invite letter (NSCG-23W) Week 24 Last chance email (3A/B)

(1) Incentivized cases will receive slight variations of the weeks 1 and 2 letters that include wording regarding the debit card incentive. The incentivized cases will receive the NSCG-1W(NI) or NSCG-1W(OI) letter at week 1 and the NSCG-2W(I)letter at week two.

(2) Note that emails only go out to returning sample persons who have given us an email address.

(3) The bridge panel cases will not receive a questionnaire at weeks 8 and 20 and will not receive NRFU telephone calls during weeks 12-22.

(4) Based on 2021 NSCG counts, it is estimated that approximately 90.4% of cases will start in Web, 7.1% will start in Mail Preference, and 2.5% will start in CATI Preference.

  

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