Online Privacy Policy

Rev 04/22

FACTS
Why?

WHAT DO THE ARMED SERVICES EXCHANGES (“EXCHANGES”) DO
WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share personal information. Federal
law gives customers the right to limit some but not all sharing. Federal law
also requires us to tell you how we collect, share, and protect your personal
information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the
product or service you have with us. This information can include:
• Social Security number and income
• Account balances and payment history
• Credit history and credit scores
When you are no longer our customer, we continue to share your
information as described in this notice.

How?

All financial companies need to share customers’ personal information to run
their everyday business. In the section below, we list the reasons financial
companies can share their customers’ personal information; the reasons the
Exchanges choose to share; and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes — such as to
process your transactions, maintain your account(s),
respond to court orders and legal investigations or
report to credit bureaus
For non-affiliate marketing purposes —
to offer their products and services to you
For joint marketing with other financial companies
For our affiliates’ everyday business purposes —
information about your transactions and experiences
For our affiliates’ everyday business purposes —
information about your creditworthiness
For our affiliates to market to you
Questions?

Do the
Exchanges
share?
Yes

Can you limit this
sharing?

No

We Don’t Share

No
No

We Don’t Share
We Don’t Share

No

We Don’t Share

No

We Don’t Share

Call 1-877-891-7827 or go to www.myECP.com

No

Page 2
Who we are
Who is providing this
notice?
What we do
How do the Exchanges
protect my personal
information?
How do the Exchanges
collect my personal
information?

Why can’t I limit all
sharing?

Definitions

Affiliates

Non-affiliates

Joint Marketing

Army and Air Force Exchange Service, Navy Exchange, Marine
Corps Exchange, and Coast Guard Exchange (the “Armed
Services Exchanges” or the “Exchanges”)
To protect your personal information from unauthorized access and
use, we use security measures that comply with federal law. These
measures include computer safeguards and secured files and
buildings.
We collect your personal information, for example, when you
• Open an account or pay your bills
• Pay us by check or use your credit or debit card
• Show your government-issued ID
We also collect your personal information from others, such as
credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes —
information about your credit worthiness
• affiliates from using your information to market to you
• sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights
to limit sharing.
Companies related by common ownership or control. They can be
financial and nonfinancial companies
• The Exchanges do not share with their affiliates.
Companies not related by common ownership or control. They can be
financial and nonfinancial companies.
• The Exchanges do not share with non-affiliates so they can
market to you.
A formal agreement between nonaffiliated financial companies that
together market financial products or services to you.
• The Exchanges do not jointly market.

PRIVACY ACT STATEMENT
AUTHORITY: 10 U.S.C. 7013 and 9013; Federal Claims Collection Act of 1966 and Debt Collection Act of 1982 as
amended by the Debt Collection Improvement Act of 1996 codified in 31 U.S.C. §3711; 31 CFR 285.11, Administrative
Wage Garnishment; DoDI 1330.21; DoD 7000.14-R, Volume 13 and Volume 16; AR215-8/AFI 34-211(I); and E.O.
9397 (SSN), as amended.
PRINCIPAL PURPOSE(S): To determine individual’s credit worthiness, monitor account activity, process account
purchases, payments and/or collections, answer account questions, determine indebtedness, administer and respond
to questions about the Federal Claims Collection Act, and post to Exchange Accounts Receivable.
ROUTINE USE(S): Your records may be disclosed outside of DoD pursuant to Title 5 U.S.C. §552a(b)(3) regarding
DoD “Blanket Routine Uses” published at http://dpcld.defense.gov/Privacy/SORNsIndex/BlanketRoutineUses.aspx
Disclosure: Voluntary. However, failure to provide requested information may result in denial of credit. The Exchange
Privacy Impact Assessment may be viewed https://www.aafes.com/Images/AboutExchange/FOIA-PIA.pdf