Client Letter Insert Points of Contact

2022 Administration for Community Living/Administration on Aging Study

Thank you for your interest in the 2022 National Survey of Older Americans Act Participants.
To complete the survey interview at your convenience, please call 1-888-265-2683.
Please note that if we call you for the survey and you have Caller ID, the display will show:
ACL STUDY
301-242-9473

Other Useful Phone Numbers

AoA National Survey Helpline (Westat) Toll-Free: 1-888-204-0046 (301-212-2107)
Please call us or email us at AoASurvey@westat.com for more information or:
 If you want us to use a different phone number to reach you for the survey interview
 If you have questions about the survey or how you were selected
 If you need the assistance of a family member or interpreter to answer the survey
questions
For the following situations, we will remove your telephone number so that an
interviewer will not call you for the survey:
 If you have not received the services listed in the letter in the last 12 months
 If you were selected as a family caregiver (see letter) and the person that you care
for is deceased, in a nursing home, or hospitalized
 If you do not want to take part in the study

Administration for Community Living (ACL) Toll-free: 1-888-204-0271
Please call or email AoANationalSurvey@acl.hhs.gov
 To reach a representative of the Administration for Community Living, U.S.
Department of Health and Human Services to verify that this is a legitimate survey.

An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displa ys a currently valid
OMB control number. The OMB control number for this information collection is 0985-0023. Public reporting burden for this information
collection is estimated to average 35 minutes per response; response times may range from 20 minutes to 40 minutes. Send comm ents
regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to the
Administration for Community Living/Administration on Aging, Washington, DC 20201 Attn: Terrill Curtis, 888-204-0271