Customer/Partner Satisfaction Service Surveys

ICR 202204-0910-001

OMB: 0910-0360

Federal Form Document

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2022-04-05
Justification for No Material/Nonsubstantive Change
2021-11-03
Justification for No Material/Nonsubstantive Change
2021-10-27
Supporting Statement B
2020-08-20
Supporting Statement A
2020-09-14
IC Document Collections
IC ID
Document
Title
Status
252061 Unchanged
251423 Unchanged
251250 Unchanged
251188 Unchanged
251007 Unchanged
250074 Unchanged
249808 Unchanged
249376 Unchanged
248333 Unchanged
248316 Unchanged
247695 Unchanged
246428 Unchanged
246076 Unchanged
244440 Unchanged
244195 Unchanged
244137 Unchanged
ICR Details
0910-0360 202204-0910-001
Received in OIRA 202110-0910-011
HHS/FDA Generic
Customer/Partner Satisfaction Service Surveys
No material or nonsubstantive change to a currently approved collection   No
Regular 04/05/2022
  Requested Previously Approved
10/31/2023 10/31/2023
83,100 55,000
30,900 27,500
0 0

This generic ICR will allow FDA to conduct customer satisfaction surveys to gain important feedback from all FDA-regulated industries.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  85 FR 3389 01/21/2020
85 FR 51449 08/20/2020
No

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 83,100 55,000 0 28,100 0 0
Annual Time Burden (Hours) 30,900 27,500 0 3,400 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
The Food and Drug Administration is submitting this nonmaterial/non-substantive change request to add 28,100 responses and 3,400 burden hours. No other changes are occurring. This generic clearance is used by various programs in all Centers within FDA, and because we anticipate more use of this generic approval over the next year, we therefore request an increase in responses and hours until the expiration date in 2023.

$2,181
Yes Part B of Supporting Statement
    Yes
    No
No
No
No
No
Rachel Showalter 202 693-2146 Showalter.Rachel@dol.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/05/2022


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