SUPPORTING STATEMENT - PART A
Air Force Family Integrated Results & Statistical Tracking (AFFIRST) – 0701-0070
1. Need for the Information Collection
To maintain a record of customer service data determining the effectiveness of Airman and Family Readiness Center (A&FRC) activities and services and provide reports reflecting impact of services on mission and family readiness to leadership. Also used as a management tool for statistical analysis, tracking, reporting, evaluating program effectiveness, and conducting research. 10 U.S.C. 9013, Secretary of the Air Force; Department of the Air Force Instruction 36-3009, Airman and Family Readiness Centers; and E.O. 9397 (SSN), as amended.
2. Use of the Information
The respondents for the collection are A&FRC customers which include the following as described in the approved Systems of Records Notice (SORN) F036 AFPC Z for our AFFIRST web-based data collection system: Military personnel and family members, DoD civilians, and individuals of the general public who are authorized to use Air Force A&FRCs. Customers verbally provide A&FRC staff required information for documentation in the AFFIRST information collection system as required by DAFI 36-3009, Airman & Family Readiness Centers, 29 March 2021, Para 3.4. The AFFIRST collection instrument is a web-based application that requires a Common Access Card (CAC) enabled user account log in. Only A&FRC employees have user accounts and only they are authorized to enter customer demographic and service delivery data into the AFFIRST customer record.
AFFIRST has an approved Authority to Operate (ATO) granted by the Air Force Designated Approving Authority (DAA). AFFIRST has the capability to send standard MS Outlook e-mails to customers (respondents) reminding them of appointments and upcoming workshops they are registered for that are conducted at the A&FRC. In summary, the collection of data with AFFIRST is to help provide high quality services to members and families and to facilitate determination of the effectiveness of A&FRC programs and impact of services on mission and family readiness to all levels of Air Force leadership.
3. Use of Information Technology
100% of the respondents’ data is collected verbally via information technology. A&FRC employees enter (key in) customer and service delivery information into the electronic (web-based) Air Force Family Integrated Results & Statistical Tracking (AFFIRST) data collection system.
4. Non-duplication
The information obtained through this collection is unique and is not already available for use or adaptation from another cleared source.
5. Burden on Small Businesses
This information collection does not impose a significant economic impact on a substantial number of small businesses or entities.
6. Less Frequent Collection
The information needs to be collected on a monthly basis. Less frequent collection of data could impact the quality of A&FRC services and accuracy of service delivery data.
7. Paperwork Reduction Act Guidelines
This collection of information does not require collection to be conducted in a manner inconsistent with the guidelines delineated in 5 CFR 1320.5(d)(2).
8. Consultation and Public Comments
Part A: PUBLIC NOTICE
A 60-Day Federal Register Notice (FRN) for the collection published on Monday, September 13, 2021. The 60-Day FRN citation is (86 FR 52132) FRN (52132).
No comments were received during the 60-Day Comment Period.
A 30-Day Federal Register Notice for the collection published on Monday, November 15, 2021. The 30-Day FRN citation is (86 FR 63003) FRN (63003).
Part B: CONSULTATION
No additional consultation apart from soliciting public comments through the Federal Register was conducted for this submission.
9. Gifts or Payment
No payments or gifts are being offered to respondents as an incentive to participate in the collection.
10. Confidentiality
No. A Privacy Act Statement is not required but a Statement of Understanding (SOU) to advise customers that the information provided is voluntary and provides the consequences of choosing not to provide requested information. The Air Force rules for accessing records and for contesting contents and appealing initial agency determinations are published in Air Force Instruction 33-332, Air Force Privacy Program; 32 CFR part 806b; or may be obtained from the system manager.
A copy of the SORN (F036 AFPC Z - Air Force Family Integrated Results and Statistical Tracking (AFFIRST) (April 09, 2013, 79 FR 19592) has been provided with this package for OMB’s review. SORN URL:
https://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORN-Article-View/Article/569813/f036-afpc-z/
A draft copy of the PIA, Air Force Family Integrated Results & Statistical Tracking (AFFIRST), has been provided with this package for OMB’s review.
Records/Electronic Records are destroyed after one year or when no longer needed whichever is later. Electronic records are destroyed by erasing, deleting, or overwriting.
11. Sensitive Questions
Currently request the Social Security Number (SSN) from the respondent as a record identifier, however we are in the process of removing the SSN from the data collection as a record identifier and transitioning to the DOD ID number (a Social Security Justification Memo is attached). Per DAFI 36-3009, Para 4.8.1, A&FRCs will offer information, education, and personal financial counseling to help Airmen, Guardians, and family members, and provide foundations at the beginning of a member’s career and develop across the continuum to improve financial literacy.
12. Respondent Burden and its Labor Costs
Part A: ESTIMATION OF RESPONDENT BURDEN
Collection Instrument(s)
Air Force Family Integrated Results & Statistical Tracking (AFFIRST)
Number of Respondents: 9,375
Number of Responses Per Respondent: 4
Number of Total Annual Responses: 37,500
Response Time: 15 Minutes
Respondent Burden Hours: 9,375 hours
Total Submission Burden (Summation or average based on collection)
Total Number of Respondents: 9,375
Total Number of Annual Responses: 37,500
Total Respondent Burden Hours: 9,375 hours
Part B: LABOR COST OF RESPONDENT BURDEN
Collection Instrument(s)
Air Force Family Integrated Results & Statistical Tracking (AFFIRST)
Number of Total Annual Responses: 37,500
Response Time: .25 hours
Respondent Hourly Wage: $7.25
Labor Burden per Response: $1.81
Total Labor Burden: $67,968.75
Overall Labor Burden
Total Number of Annual Responses: 37,500
Total Labor Burden: $67,968.75
The Respondent hourly wage was determined by using the minimum wage of $7.25 (Respondents are Family Members and others)
13. Respondent Costs Other Than Burden Hour Costs
There are no annualized costs to respondents other than the labor burden costs addressed in Section 12 of this document to complete this collection.
14. Cost to the Federal Government
Part A: LABOR COST TO THE FEDERAL GOVERNMENT
Collection Instrument(s)
Air Force Family Integrated Results & Statistical Tracking (AFFIRST)
Number of Total Annual Responses: 37,500
Processing Time per Response: .25hours
Hourly Wage of Worker(s) Processing Responses: $27.00
Cost to Process Each Response: $6.75
Total Cost to Process Responses: $253,125
Overall Labor Burden to the Federal Government
Total Number of Annual Responses: 37,500
Total Labor Burden: $253,125
Part B: OPERATIONAL AND MAINTENANCE COSTS
Cost Categories
Equipment: $0
Printing: $0
Postage: $0
Software Purchases: $0
Licensing Costs: $0
Other: $830,000.00
Total Operational and Maintenance Cost: $830,000.00
Part C: TOTAL COST TO THE FEDERAL GOVERNMENT
Total Labor Cost to the Federal Government: $253,125
Total Operational and Maintenance Costs: $830,000.00
Total Cost to the Federal Government: $1,083,125
15. Reasons for Change in Burden
There has been no change in burden since the last approval.
16. Publication of Results
The results of this information collection will not be published.
17. Non-Display of OMB Expiration Date
We are not seeking approval to omit the display of the expiration date of the OMB approval on the collection instrument.
18. Exceptions to “Certification for Paperwork Reduction Submissions”
We are not requesting any exemptions to the provisions stated in 5 CFR 1320.9.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Kaitlin Chiarelli |
| File Modified | 0000-00-00 |
| File Created | 2021-11-21 |