Form 1 NLM Site-wide Survey for Website Satisfaction Rating 201

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

NLM Site-Wide Survey Instrument Dec 2018 (003)

NLM Site-wide Survey for Website Satisfaction Rating 2019

OMB: 0925-0648

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Form Approved OMB# 0925-0648. Exp. Date 5/31/2021
Public reporting burden for this collection of information is estimated to average 2 minutes per response,
including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data
needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and
a person is not required to respond to, a collection of information unless it displays a currently valid OMB control
number. Send comments regarding this burden estimate or any other aspect of this collection of information,
including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC
7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the completed form to this address.

Thank you for visiting the National Library of Medicine's website. Please help us by
taking this quick survey about your overall experience on our website.
Website Survey
1. What best describes you? (Please choose the one best option.)
Librarian or information professional
Student
Healthcare professional
Patient, family, or friend of patient
Educator/trainer
Researcher
Other

2. You indicated that you are a researcher. What area of research is your specialty?
(Please choose the one best option).
Science or medicine
History
Humanities
Business or commerce

Other

3. What is your primary reason for visiting our site today? (Please choose the best
answer.)
Find biomedical data
Find biomedical literature
Learn about NLM services, policies, and standards
Find historical information about medicine or health
Find information about medical conditions, medications, devices, or clinical trials
Find information about developing medical or data science information systems
Find information about grants
Other

4. How frequently do you visit this site? (Please choose the best answer)
First time
Daily
Once a week
Once a month
Every six months or less

5. Did you find the information that you were seeking?
Yes
Partially, please specify
No, please specify

6. How easy was it to find what you were looking for on this site?
Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

7. How easy is it to understand the information on this site?
Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

8. Overall, how well did the site meet your needs?
Very well
Somewhat well
Neither well nor poorly
Somewhat poorly
Very poorly

9. On a scale from 0-10, how likely are you to recommend our site to a friend,
family member, or colleague?
(1 being Not at all Likely | 10 being Extremely Likely)

0

1

2

3

4

5

6

7

8

9

10

10. Do you have any other comments about how we can improve service/website?

Submit


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File Modified2018-12-17
File Created2018-12-14

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