1 2018 Public Libraries Survey instrument

OMB Control Number: 0925-0648
Expiration Date: 03/31/2018
Public reporting burden for this collection of information is estimated to average 5 minutes per response,
including the time for reviewing instructions, searching existing data sources, gathering and maintaining the
data needed, and completing and reviewing the collection of information. An agency may not conduct or
sponsor, and a person is not required to respond to, a collection of information unless it displays a current
valid OMB control number. Send comments regarding this burden estimate or any other aspect of this
collection of information, including suggestions for reducing this burden, to NIH, Project Clearance Branch,
6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the
completed form to this address.

To improve National Library of Medicine health information in multiple languages collection
HealthReach https://healthreach.nlm.nih.gov/, we would like to ask you a few questions about
language services at your library.
1. Do you, or do you want to, offer these services at your library? Please check the
corresponding boxes for each service
Language learning resources – Dewey Decimal 400 range
(software, books, magazines, etc.)
For all options below, do not include anything in the Dewey
Decimal 400 range – language learning
Printed material in languages other than English
Bilingual English and other language printed material
Audio recordings in languages other than English
Bilingual English and other language audio recordings
Non-fiction Videos in languages other than English
Bilingual English and other language non-fiction videos
In-person English language learning classes in your library
(taught by you or community organizations)
Dedicated language-learning space in your library
Outreach services in the community for English/bilingual
language access at the library
Outreach services to K-12 schools for English/bilingual
language access at the library
International Sister Cities Program engagement activities
Telephone translation service

I provide

I want to provide

Other (please write your answer below)

2. Can you demonstrate HealthReach to patrons on any of these devices? Please select all
that apply:
Yes

No

I need training on how to do this

On your reference desk computer/laptop
On patron’s laptop/tablet/iPad
On patron’s mobile phone
3. What type of educational material about HealthReach would be beneficial to your
patrons? Please check all that apply:
Brochure
Flyer
Decorative postcard
8-1/2 x 11 or smaller stand-up placard (desk display)
Wall poster
Other (please write your answer below)
4. Is there any additional information you would like to tell us about language services at
your library, or HealthReach/multilingual collections at NLM?
5. If you would like to participate in future user feedback opportunities with NLM, please
print your email address below.

Thank you for your participation!