Postcard

Your participation and responses are PRIVATE. Your participation in this survey is
voluntary and will not affect any current regulatory activity by FDA involving your
company. No individuals or companies are identified in reports of the results of this
survey.

This reminder has been sent by Eastern Research Group, Inc. (ERG), under contract by FDA to conduct this survey.
Survey authorized under Paperwork Reduction Act, OMB control # XXXXX, expires xx/xx/202X

10903 New Hampshire Avenue
Silver Spring, MD 20993

Contact Name
Contact Company
Facility Address
City, State Zip

Nota: Estos materiales están disponibles en español. Para solicitar una copia de la
encuesta en español, por favor llame al 1- 866-623-8999.

These materials are available in Spanish. To request a copy of the survey in Spanish,
please call 1-866-623-8999.

A REMINDER
We recently mailed you FDA’s 2019
Survey of Drug Product Processing
Facilities. YOUR PARTICIPATION
IS HIGHLY IMPORTANT.
If you have already submitted your
survey—thank you!

IF YOU HAVE QUESTIONS
about the survey questions:
CALL THE SURVEY HELPLINE AT
1-866-623-8999.
If you have questions about the
purposes of the survey, contact
Thomas Henry of FDA at 301-7969100.

FDA NEEDS YOUR
FEEDBACK
Your completed survey will help FDA
understand the current status of
GMP implementation in your industry
and the steps industry is taking to
keep the drug supply in the U.S.
safe.
This is an opportunity to have your
voice heard by FDA!

HOW TO TAKE THE
SURVEY
The survey should take 30 to 60
minutes to complete, depending on
the processing activities at your
facility.

You can complete the
survey we mailed to you…

OR You can take the
survey on line at:
www.myfdasurvey.com
Your password is 100160

OR You can download
another copy at:
www.myfdasurvey.com
Click the link at the bottom of the
second page.

OR You can request
another survey by emailing
us at
MyFDAsurvey@erg.com

FREQUENTLY ASKED
QUESTIONS
• Is the survey mandatory?
The survey is voluntary, not
mandatory. However, your facility’s
information will help ensure that FDA
has accurate data about how
companies are acting to ensure the
safety of our drug supply.

• The survey link is not working
for me, how can I take the
survey online?
Some people will have security
settings that will not permit their
browser to be forwarded
automatically from
myfdasurvey.com to the online
survey’s direct url.
If you are not getting to the survey
login page by entering
www.myfdasurvey.com, send us an
email at myfdasurvey@erg.com and
we will send you the direct link. Just
click on it to get to the online
survey.
OR you can type the direct link
below into your web browser:
https://erg.az1.qualtrics.com/jf
e5/form/SV_1ZgkyZcgpq0ZHI9
• Will my company’s information
become public?
No. The survey contractor, Eastern
Research Group, Inc., will not
identify or enable identification of
any respondent company or facility.
Data you provide will be aggregated
with those of other facilities of
similar size and line of business. No
individual or facility or company will
be identified in any verbal or
written report to FDA.