Survey 2 (respondents)

ATTACHMENT A10. TEXT MESSAGE REMINDERS

WD-FAB Survey Reminder Texts
Text Reminders During Data Collection Periods: Screener complete, survey not scheduled
Text Reminder
Text Message
Length

Reminder 1 (day after screener
complete if survey not
scheduled)
Reminders 2 & 3 (one week
and two weeks after screener
complete if survey not
scheduled. Repeat every two
weeks until survey scheduled.)
Reminder 3 (one week before
end of field period)

[Text 1] Don’t forget to complete Survey [1/2] for
the SSA Research Study! Call 1-800-XXX-XXXX to
schedule and earn $. Msg&data rates may apply.
Reply STOP to cancel.
[Text 2] DON’T FORGET! Call 1-800-XXX-XXXX to
schedule your Survey [1/2] for the SSA Research
Study and earn $. Msg&data rates may apply. Reply
STOP to cancel.

154
characters

[Text 3] ONE WEEK LEFT! Call 1-800-XXX-XXXX to
schedule your Survey [1/2] for the SSA Research
Study and earn $. Msg&data rates may apply. Reply
STOP to cancel.

151
characters

[Text 4] Your Survey [1/2] for the SSA Research
Study is scheduled for [INSERT DATE AND TIME].
We will call you then.
[Text 5] TWO DAYS until your scheduled
appointment for the SSA Research Study. We will
call you on [INSERT DATE AND TIME].
[Text 6] TOMORROW is your scheduled
appointment for the SSA Research Study. We will
call you tomorrow at [INSERT TIME].

108
characters

[Text 7] DON’T FORGET to complete the online
survey for the SSA Research Study! Complete the
survey & earn $[50/75]! Reply STOP to cancel.

129
characters

146
characters

Text Reminders During Data Collection Periods: Screener complete, survey scheduled

Weekly Reminder (sent weekly
up to the date of scheduled
survey)
Daily Reminder (sent 2 days
before date of scheduled
survey)
Daily Reminder (1 day before
date of scheduled survey)

113
characters
110
characters

Text Reminders During Data Collection Periods: Screener complete, web survey responder

Days 5, 6, and 7 after web
login email sent (this could
include the first initial email
and any subsequent emails
sent after the case rolls back to
the TRC after 7 days if not
complete)
Survey 1
Survey 2

Reminder 1 (sent every 2
months in the 6 months
between survey 1 and 2)

Thank You Texts for Survey 1 and 2

[Text 8] Thank you for completing Survey 1! We will
mail your Visa pre-paid debit card. We will call you
in 6 mos. for Survey 2.
[Text 9] Thank you for completing Survey 2! We will
mail your Visa pre-paid debit card. We appreciate
your participation in both surveys!

119
characters

[Text 10] We will call you in X months for SSA
Research Study Survey 2! Call 1-800-XXX-XXXX if

154
characters

Text Reminders Between Survey 1 and 2

128
characters

ATTACHMENT A10. TEXT MESSAGE REMINDERS

Reminder 2 (sent 2 weeks and
1 week before survey 2 opens)
Reminder 3 (one day before
survey opens)

you have new phone #. Msg&data rates may apply.
Reply STOP to cancel.
[Text 11] DON’T FORGET! SSA Research Study
Survey 2 starts in X days! Have a new phone #? Call
1-800-XXX-XXXX. Msg&data rates may apply. Reply
STOP to cancel.
[Text 12] SSA Research Study Survey 2 starts
TOMORROW! Call 1-800-XXX-XXXX if you have a
new phone #. Msg&data rates may apply. Reply
STOP to cancel.

150
characters
148
characters