OMB Number: 0915-0366; Expiration date: XX/XX/202X
Entities Survey: Module 11
Number of questions: 20
Participants will receive this module only if they indicated in Module 8 that they query the NPDB on behalf of their organization.
Experiences with Querying the NPDB
Q 11.1. How long have your work responsibilities included querying the NPDB on behalf of your organization?
Less than 6 months
6 months to 1 year
1 year to 2 years
More than 2 year
Q 11.2. Below we describe the two methods used to query the NPDB. Which of these two methods best describes how you most frequently conduct queries from the NPDB on behalf of your organization? Select one option.
Web-based querying: NPDB’s Integrated Querying and Reporting Service (IQRS) is a web-based service for querying and reporting by registered entities and authorized agents designated on behalf of registered entities.
QRXS: As an alternative to the IQRS, the NPDB offers an XML-based machine-to-machine interface called the Querying and Reporting XML Service (QRXS), which can be used by users who store and manage practitioner data within their own information or credentialing systems or submit a large number of queries or reports to the NPDB.
Q 11.3. Overall, how satisfied are you with querying the NPDB?
Rating Scale
Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied
If the response to Q 11.2 is “Web-based querying”, go to 11.4.
If the response to Q 11.2 is “QRXS”, skip to 11.5.
Q 11.4. Using the scale provided, please rate your satisfaction with the following aspects of querying the NPDB.
Rating Scale
Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied
NPDB’s online instructions for querying
NPDB’s online help for querying
Q 11.5. Please rate your level of agreement with the following statements concerning querying the NPDB. (Only one answer per row.)
Rating Scale
Completely Agree / Agree / Neither Agree or Disagree / Disagree / Completely Disagree
The first time that I queried the NPDB, I found it easy to do.
I feel confident that I can teach a fellow coworker how to query the NPDB.
I have difficulties in completing all of the tasks of querying the NPDB.
I usually have to ask for help when I query the NPDB.
I needed to learn a lot of things before I could get going with querying the NPDB.
Survey Page Break
Q 11.6. Using the scale provided, please rate your experience regarding each of the following aspects of querying the NPDB.
Rating Scale
Extremely Easy / Easy / Neutral / Difficult / Extremely Difficult / Not Applicable
Finding the Website
Logging in (DBID, user ID, and password)
Navigating the Website
Collecting All of the Required Input for the Query
Managing a Practitioner (Subject) Database
Making Payments
Other (Please Explain) __________
Q 11.7. How does your organization obtain NPDB information about health care practitioner applicants? (Select all that apply.)
One-Time Query
Continuous Query
Applicant Provides a Copy of Self-Query
Other (Please Explain)
If “continuous query” is NOT selected, show 11.8 and 11.9. Otherwise, skip to 11.10.
Q 11.8. What are your organization’s reasons for not using continuous query?
Textbox
Q 11.9. What can the NPDB do to facilitate the use of continuous query for your organization?
Textbox
Q 11.10. Does your organization use information from the NPDB as confirmation that applicants submitted complete and accurate information?
Yes
No
Not Applicable
Q 11.11. When do you query for practitioners already on staff? Select all that are applicable.
On a regular schedule, specify interval: every _____months
For an informal review
For a formal investigation
Never
Q 11.12. What type of query does your organization utilize for health care practitioners who are already members of staff?
One-Time Query
Continuous Query
Both Types of Query
Neither Type of Query
Not Applicable
Survey Page Break
Q 11.13. NPDB queries require that you select the type of query (see list below). How difficult is it for you to assign the correct code from this list?
Not at all difficult / Not difficult / Neutral / Somewhat difficult / Very difficult
Reasons for Query
Employment
Credentialing
Monitoring
Licensing
COVID-19
Other
Q 11.14. While submitting your query, if you selected the “Other” category in the NPDB form for reason for query, why did you do so? (Select all that apply.)
None of the other categories captured the reason for query
Entity officials or management advised to select the “Other” option
Not applicable (I have never selected the “Other” category for type of query)
Survey Page Break
Q 11.15. Should any changes be made to the NPDB’s list of responses for type of query?
Yes, additional responses should be added (please specify) ___________
Yes, existing responses should be re-worded (please specify) __________
No changes are needed (please elaborate) ___________
Survey Page Break
Q 11.16. We are interested in learning about the average time it takes your organization to complete a one-time query. Please provide estimated time (in minutes) for the following aspects of the reporting process:
Minutes spent collecting information about the query ________
Minutes spent conducting the query on the NPDB system __________
Q 11.17. We are interested in learning about the average time it takes your organization to complete a continuous query. Please provide estimated time (in minutes) for the following aspects of the reporting process:
Minutes spent collecting information about the query ________
Minutes spent conducting the query on the NPDB system __________
Survey Page Break
Q 11.18. About how many times in the last 3 years was your query submission to the NPDB rejected due to missing information or other errors? Select a number below. If you have never experienced this, select zero.
Select a number: ___ [drop down menu of 0 to 10]
If the response is 0 (zero), skip the next question.
Q 11.19. The last time this happened, what action did you take? (Select all that apply.)
None (did not finish the query)
Inform the NPDB
Obtained the missing information or corrected the information, and re-submitted the query
Other (please explain) ____________
Survey Page Break
Q 11.20. If there is anything else about your query experience that you would like to share with us, please enter it here:
Textbox
Piping Logic:
Survey will be directed to Module 12 next.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Microsoft User |
| File Modified | 0000-00-00 |
| File Created | 2021-02-15 |