| Appendix A | 
		
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		Cognitive and Psychological Research (1545-1349) | 
		
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		Consolidated Burden Hours & Cost  Jan 17 - Dec 19 | 
		
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		Estimated | 
		Actual  | 
		Estimated | 
		Actual  | 
		Burden | 
		
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		Responses | 
		
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		| SOI # | 
		
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		Subject of Study | 
		Cost | 
		Cost | 
		Burden | 
		Burden | 
		Difference | 
		
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		| 508 | 
		2017 | 
		Prototype Redesign IRS.gov UsabilityTax Forum | 
		14,000 | 
		19,000 | 
		125 | 
		150 | 
		-25 | 
		
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		150 | 
		
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		| 509 | 
		
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		Tax professionals Tax Forum Focus Groups | 
		11,000 | 
		3,109 | 
		105 | 
		31 | 
		74 | 
		
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		100 | 
		
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		| 510 | 
		
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		Earned Income Tax Credit Tax Forum Focus Group | 
		11,000 | 
		2,133 | 
		54 | 
		54 | 
		0 | 
		
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		48 | 
		
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		| 511 | 
		
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		Compliance Tax Forum Focus Groups/New Title:  National Tax Forum 2017 Field Collection Focus Groups) | 
		12,650 | 
		10,499 | 
		65 | 
		84 | 
		-19 | 
		
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		50 | 
		
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		| 512 | 
		
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		Offer in Compromoise Tax Forum Focus Groups | 
		12,650 | 
		5,249 | 
		65 | 
		70 | 
		-5 | 
		
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		50 | 
		
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		| 513 | 
		
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		Individual Toll-Free Line Focus Groups | 
		75,059 | 
		
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		129 | 
		
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		129 | 
		
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		Change Request-7/17/17/ Withdrawn | 
	
	
		| 514 | 
		
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		Installment Agreement/Services Tax Forum  | 
		17,500 | 
		16,270 | 
		190 | 
		172 | 
		18 | 
		
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		120 | 
		
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		| 515 | 
		
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		TES Focus Groups | 
		22,168 | 
		22,823 | 
		59 | 
		20 | 
		39 | 
		
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		30 | 
		
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		| 516 | 
		
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		Media & Pub Tax Practitioner/Taxpayer Pub 17 | 
		19,200 | 
		19,035 | 
		38 | 
		20 | 
		18 | 
		
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		18 | 
		
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		| 517 | 
		2018 | 
		TES Pretesting Focus Groups | 
		4,000 | 
		4,000 | 
		1,420 | 
		39 | 
		1,381 | 
		
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		28 | 
		
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		| 518 | 
		
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		EITC/Refundable Credits Online Toolkit TF | 
		7,000 | 
		3,151 | 
		60 | 
		74.5 | 
		-15 | 
		
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		60 | 
		
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		| 519 | 
		
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		Form 1099-MISC Filing Compliance Tax Forum | 
		8,500 | 
		8,179 | 
		78 | 
		96 | 
		-18 | 
		
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		60 | 
		
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		| 520 | 
		
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		Audit/Service Needs Tax Forum Focus Groups | 
		23,884 | 
		17,841 | 
		216 | 
		191 | 
		25 | 
		
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		120 | 
		
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		| 521 | 
		
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		Underserved Focus Groups | 
		19,000 | 
		275,771 | 
		91 | 
		1486 | 
		-1,395 | 
		
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		16 | 
		
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		| 522 | 
		
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		E-HelpDesk Phone Focus Group | 
		29,814 | 
		29,814 | 
		39 | 
		32.5 | 
		7 | 
		
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		24 | 
		
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		| 523 | 
		2019 | 
		Field Compliance Safety / Impersonation Survey | 
		50 | 
		
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		3 | 
		
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		3 | 
		
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		Cancelled | 
	
	
		| 524 | 
		
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		Bringing Taxpayers Back into Filing Compliance Focus Group | 
		5,000 | 
		4,463 | 
		65 | 
		71 | 
		-6 | 
		
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		59 | 
		
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		| 525 | 
		
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		IRS Field Compliance Impersonation and Safety Focus Groups | 
		5,000 | 
		4,463 | 
		65 | 
		61 | 
		4 | 
		
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		42 | 
		
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		| 526 | 
		
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		Return Preparer Data Security Practices Focus Group | 
		5,000 | 
		4,463 | 
		65 | 
		70 | 
		-5 | 
		
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		56 | 
		
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		| 527 | 
		
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		TAS Tax Forum Focus Groups | 
		17,752 | 
		17,429 | 
		300 | 
		304 | 
		-4 | 
		
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		161 | 
		
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		| 528 | 
		
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		W&I Tax Forum Focus Group - TCJA | 
		7,500 | 
		5,306 | 
		68 | 
		66.8 | 
		1 | 
		
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		60 | 
		
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		| 529 | 
		
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		W&I Tax Forum Focus Group - Mis-directed Tax Payment | 
		8,819 | 
		8,178 | 
		68 | 
		144.3 | 
		-76 | 
		
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		51 | 
		
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		| 530 | 
		
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		TTK Roadmap Tax Forums | 
		17,997 | 
		13,690 | 
		21 | 
		54 | 
		-33 | 
		
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		107 | 
		
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		| 531 | 
		
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		Taxpayer Toolkit Focus Groups | 
		31,175 | 
		
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		42 | 
		
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		42 | 
		
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		Ongoing | 
	
	
		
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		Totals - Cost and Burden | 
		385,718 | 
		494,867 | 
		3,431 | 
		3291.1 | 
		140 | 
		
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		Three-Year Approved Burden Hours | 
		
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		18,000 | 
		
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		3-Year Burden Minus Estimated Hours | 
		
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		14,569 | 
		
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		3-Year  Burden Minus Actual Hours | 
		
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		14,709 | 
		
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