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Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
Improving Customer Experience (OMB Circular A-11, Section 280 Implementation
OMB: 0960-0818
IC ID: 240341
OMB.report
SSA
OMB 0960-0818
ICR 202003-0960-001
IC 240341
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0818 can be found here:
2023-07-13 - Revision of a currently approved collection
Documents and Forms
Document Name
Document Type
no available documents/forms check other ICs listed under this ICR
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
Agency IC Tracking Number:
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
5 CFR 1320.5
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Federal Enterprise Architecture Business Reference Module
Line of Business:
Income Security
Subfunction:
General Retirement and Disability
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
5,955,560
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
0 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
5,955,560
0
5,955,560
0
0
0
Annual IC Time Burden (Hours)
1,142,192
0
1,142,192
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
No associated records found
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.