Appendices D-F

We are pleased to announce that your organization has been selected to participate in an important national Survey of Head Start Grantees on Training and Technical Assistance. The Office of Planning, Research, and Evaluation in the Administration for Children and Families (ACF) sponsors the study. The goal of the study is to provide a better understanding of the types of training and technical assistance used by Head Start grantees to help achieve their goals for children and families. We recognize that grantees have multiple options when choosing training and technical assistance, including local, regional, or federal resources. The survey gives Head Start grantees an opportunity to share their T/TA needs and experiences with ACF. It will also produce knowledge and insights about T/TA for Head Start grantees and stakeholders in the early care and education field more broadly.

The Survey of Head Start Grantees on Training and Technical Assistance is being conducted by NORC at the University of Chicago (NORC), an objective, non-partisan research institution with more than 75 years of experience conducting surveys and social science research.

The survey will begin in late 2019 and continue into early 2020. It is a statistically representative survey of Head Start directors and managers/coordinators from grantee organizations. The purpose of the data collection is to inform ACF about grantees’ experience accessing training and technical assistance (T/TA) from any source. The survey addresses three topics: 1) search and selection of T/TA by grantees; 2) receipt and use of T/TA; and 3) potential relationships between T/TA received and perceived changes in practice. Data from the survey will be used for research purposes and program improvement purposes only.

The web-based survey will be conducted in two parts, referred to as “waves.” During the first wave in late 2019, NORC will survey Head Start grantee directors. As part of this survey, the directors will be asked to identify managers/coordinators or the staff persons most knowledgeable about specific practice areas. These practice areas are: 1) fiscal operations; 2) early childhood development and education; 3) family and community services; and 4) health, mental health, and safety. During the second wave in early 2020, NORC will reach out to a sample of managers/coordinators to complete a survey focused on one of these four practice areas. Each survey will take about 45 minutes to complete.

All information collected for the survey will be private. The Administration for Children and Families, including the Office of Head Start, will not be able to identify your grantee organization, and all data will be anonymous. All research staff are trained in privacy procedures and abide by NORC’s privacy and data security procedures as a condition of their employment. Grantee organizations, programs, and staff will not be identified by name in any reports of the study’s findings. Participation in the survey is voluntary.

In the weeks ahead, NORC will email you with more details about how to access the web-based survey. NORC will also provide contact information for the study directors (if you have questions about the survey) and information about a Help Desk (if you have technical questions). The Office of Head Start fully supports this study and encourages your participation.

On behalf of the Office of Head Start, we would like to thank you in advance for your participation in this important study. Should you have any concerns about your organization’s participation in the study, please contact the study’s project officer, Ann Rivera (202-401-5506) in the Office of Planning, Research, and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

Paperwork Reduction Act Statement

An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for the described information collection is XXXX-XXXX and the expiration date is XX/XX/XXXX.

APPENDIX E
ADVANCE MATERIALS: HEAD START DIRECTOR

APPENDIX E-1: Advance Email Invitation

APPENDIX E-2: Worksheet

APPENDIX E-3: Reminder email

APPENDIX E-4: Reminder call script

APPENDIX E-5: Postcard

APPENDIX E-6: Follow-up Letter

APPENDIX E-7: Thank you

Head Start Director Survey
Purpose	Advance Email Invitation to Head Start Director
Format	Email
Subject	Invitation to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We are pleased to invite you to take part in the Survey of Head Start Grantees on Training and Technical Assistance. We are excited about the study, and we hope you are too. NORC at the University of Chicago, a non-profit social science research organization, is conducting the survey. The Administration for Children and Families, part of the U.S. Department of Health and Human Services, sponsors the study. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance and potential relationships between T/TA received and changes in practice. Your help is vital to the study’s success.

About the survey. As part of the study, we would like you to complete a short 45-minute web survey. In this survey we ask about:

Overall agency characteristics
Approach to training and technical assistance from a variety of sources (e.g., local, regional, and national sources);
Organization goals and reflections on training and technical assistance efforts.

The survey includes questions about four Head Start practice areas: 1) fiscal operations; 2) early childhood development and education; 3) health, mental health, and safety; and 4) family and community services.

Benefits of participating. The survey provides a unique opportunity to provide feedback about your agency and Head Start programs, beyond what is available from the Program Information Report (PIR). The information from the survey will be used for research purposes and program improvement purposes only.

Protecting your information. All information you provide will be kept private to the extent permitted by law. Only selected members of the study team will see your responses. No one from your Head Start agency will see your individual responses, and your name or the organization’s name will never be associated with or identified in study reports. Please know that your participation is voluntary. You may decline to answer certain questions and still remain in the study. You may also stop the survey at any time without penalty. There are no known risks associated with participation.

Getting started. Attached please find a worksheet to help you gather some information in advance of the survey. To begin the survey, please type the secure URL into any computer or mobile device’s web browser and enter the unique PIN and Password. These are secure and will not be shared with anyone. The survey does not have to be completed all at once; you can save your responses and return to the survey later.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

Questions? NORC will answer any questions about the survey and help you in any way you need. You can contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL]. If you have questions about your rights as a research volunteer, please call the NORC Institutional Review Board toll free at 1-866-309-0542.

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

The described collection of information is voluntary. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for the described information collection is 0000-0000 and the expiration date is XX/XX/XXXX.

Head Start Director Survey
Purpose	Worksheet
Format	Attachment to advance email
Subject	Worksheet for the Survey of Head Start Grantees on Training and Technical Assistance

Worksheet for the Survey of Head Start Grantees on Training and Technical Assistance

QUESTIONS 4, 18 and 31

For several questions on this survey, we ask about specific information that you may not have easily on-hand. Before you begin the survey, looking up the information listed below may make completing the survey easier and faster. Thank you.

One question asks you to provide the approximate number of staff or consultants who currently work or support your head start program, for the following types of staff, and what proportion of these staff have been in their roles less than 24 months (almost none/none, less than half, half or more, almost all/all). You may want to assemble this information prior to beginning the survey.

	Number of Staff	Proportion in role less than 24 months
a. Managers/Supervisors/Coordinators
b. Disability Coordinator(s)
c. Center directors
d. Education/child development staff (i.e., teachers, co-teachers, assistant teachers, home visitors, family child care providers, coaches, or other direct service staff)
d. Family and community services staff
f. Mental health consultants
g. Coaches who provide T/TA/PD
h. Health services staff
i. All other staff

One survey question asks you about how much your Head Start program spent during

the past program year for training and/or technical assistance from different types of vendors. Before you begin the survey, you may wish to assemble the information requested below, for ease of reference.

Type of Provider	Approximate T/TA Expenditures
Curriculum and product vendors
Child care resource and referral agencies
Local T/TA resources or community partners
State/County/City offices or departments (ECE, education, health, social services)
State Quality Rating and Improvement System
Regional T/TA specialists
OHS T/TA: National Centers
OHS T/TA: Peer networks
Professional organizations
Non-Head Start federally-funded T/TA centers
Mental health and child care health consultants
Conferences and Onsite Training

For a follow-up survey, we will need to contact someone knowledgeable, such as a manager or coordinator, about of one of the topical areas listed below. Before you begin the survey, you may wish to assemble the email address and/or phone number for staff knowledgeable about the areas listed below.

Topical areas	Name of Manager/ Coordinator	Staff Title(s)	Contact Information
Topical areas	Name of Manager/ Coordinator	Staff Title(s)	email address	phone number
Fiscal operations
Early childhood development and education
Head Start
Early Head Start
Family and community services
Health, mental health and safety

Paperwork Reduction Act Statement

Head Start Director Survey
Purpose	Reminder email
Format	Email
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME].

I am following-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. This is a friendly reminder to log in and complete the web survey of Head Start directors. The Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

Your input will provide ACF with important information about Head Start grantees’ use of training and technical assistance and potential relationships between T/TA received and changes in practice. In this survey we ask about:

Overall agency characteristics
Approach to training and technical assistance from a variety of sources (e.g., local, regional, and national sources);
Organization goals and reflections on training and technical assistance efforts.

To begin, please type the secure URL into any computer or mobile device’s web browser and enter the unique PIN and Password. These are secure and will not be shared with anyone. The survey does not have to be completed all at once; you can save your responses and return to the survey later.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

While your participation is voluntary, we do hope you will decide to contribute to this important study. It will take about 45 minutes of your time. Your participation is extremely important to us and we greatly appreciate your time and the information you can provide.

You may save your responses at any point and return to the survey later. If you have any questions or need help with the survey, please contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL].

Thank you in advance for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Director Survey
Purpose	Reminder call script
Format	Phone
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Hello [FIRST NAME] [LAST NAME].

My name is [Name] and I am calling from NORC at the University of Chicago to follow-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. As a reminder, the Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance and potential relationships between T/TA received and changes in practice. In this survey we ask about:

Overall agency characteristics
Approach to training and technical assistance from a variety of sources (e.g., local, regional, and national sources);
Organization goals and reflections on training and technical assistance efforts.

To date, we have not received a response from you to this survey. Have you received a letter or email from us asking for your participation?

[If no]: Would you mind giving me your email address so I can update our information and send you a link to the survey? You can also access the survey through: (provide URL) using your specific username and password. Could I give that information to you now? (Provide username and password).

[If yes]: Great. Are there any questions I can answer for you about the study?

[All:] While your participation is voluntary, we do hope you will decide to contribute to this important study. It will take about 45 minutes of your time. Your participation is extremely important to us and we really appreciate your time. We will give you a call back in a week or so just to follow up and see if you have any questions. Thank you for your time. Good-bye.

Postcard

Head Start Director Survey
Purpose	Follow-up Invitation to Head Start Director
Format	Letter
Subject	F ollow-up prompt letter to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We recently contacted you to ask for your participation the Survey of Head Start Grantees on Training and Technical Assistance. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between T/TA received and changes in practice. Your help is vital to the study’s success. To thank you for your participation, we will send you a $25 honorarium for completing the survey.

NORC at the University of Chicago is conducting the study on the behalf of the Administration for Children and Families, part of the U.S. Department of Health and Human Services.

We would like you to complete a short 45-minute web survey. Participation is voluntary, and your responses will be kept private. You have the option to end the survey at any time, or skip any question.

This survey provides a unique opportunity to provide feedback about your organization and Head Start programs, beyond what is available from the Program Information Report (PIR). The information from the survey will be used for research purposes and program improvement purposes only.

To begin, please type the secure URL into any computer or mobile device’s web browser and enter the unique PIN and Password. These are secure and will not be shared with anyone. The survey does not have to be completed all at once; you can save your responses and return to the survey later.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

You can call us toll free at 1-800-xxx-xxxx or email us at xxx@norc.org if you have questions or need assistance.

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Thank You Letter

Head Start Director Survey
Purpose	Thank you
Format	Letter
Subject	Thank letter to acknowledge participation in the Survey of Head Start Grantees on Training and Technical Assistance

APPENDIX F
ADVANCE MATERIALS: HEAD START MANAGER/ COORDINATOR

APPENDIX F-1: Advance Email Invitation

a. Fiscal Operations

b. Early Childhood Development and Education

c. Family and Community Services

d. Health, Mental Health, and Safety

APPENDIX F-2: Reminder email

a. Fiscal Operations

b. Early Childhood Development and Education

c. Family and Community Services

d. Health, Mental Health, and Safety

APPENDIX F-3: Reminder call scripts

APPENDIX F-4: Postcard

APPENDIX F-5: Follow-up Letter

APPENDIX F-6: Thank you

Head Start Manager/Coordinator Survey
Domain	FISCAL OPERATIONS
Purpose	Advance Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Invitation to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We are pleased to invite you to take part in the Survey of Head Start Grantees on Training and Technical Assistance. We are excited about the study, and we hope you are too. NORC at the University of Chicago, a non-profit social science research organization, is conducting the survey. The Administration for Children and Families, part of the U.S. Department of Health and Human Services, sponsors the study. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between training and technical assistance received and changes in practice. Your help is vital to the study’s success.

About the survey. As part of the study, we would like you to complete a short 45-minute web survey. In this survey we ask about FISCAL OPERATIONS. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for fiscal operations
Recent Training/Technical Assistance Experiences in fiscal operations
Selected Practice Area: Strengthening Financial Management Systems
Training/technical assistance needs in fiscal operations

Benefits of participating. The survey provides a unique opportunity to provide feedback about your organization and Head Start programs, beyond what is available from the Program Information Report (PIR). The information from the survey will be used for research purposes and program improvement purposes only.

Protecting your information. All information you provide will be kept private to the extent permitted by law. Only selected members of the study team will see your responses. No one from your Head Start organization will see your individual responses, and your name or the organization’s name will never be associated with or identified in study reports. Please know that your participation is voluntary. You may decline to answer certain questions and still remain in the study. You may also stop the survey at any time without penalty. There are no known risks associated with participation.

Getting started. To begin, please type the secure URL into any computer or mobile device’s web browser and enter the unique PIN and Password. These are secure and will not be shared with anyone. The survey does not have to be completed all at once; you can save your responses and return to the survey later.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	EARLY CHILDHOOD DEVELOPMENT AND EDUCATION
Purpose	Advance Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Invitation to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We are pleased to invite you to take part in the Survey of Head Start Grantees on Training and Technical Assistance. We are excited about the study, and we hope you are too. NORC at the University of Chicago, a non-profit social science research organization, is conducting the survey. The Administration for Children and Families, part of the U.S. Department of Health and Human Services, sponsors the study. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between training and technical assistance received and changes in practice. Your help is vital to the study’s success.

About the survey. As part of the study, we would like you to complete a short 45-minute web survey. In this survey we ask about EARLY CHILDHOOD DEVELOPMENT AND EDUCATION. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for early childhood development and education
Recent Training/Technical Assistance Experiences in early childhood development and education
Selected Practice Area: Teaching practices/Early Learning Outcomes Framework
Training/technical assistance needs in early childhood development and education

Protecting your information. All information you provide will be kept private to the extent permitted by law. Only selected members of the study team will see your responses. No one from your Head Start organization will see your individual responses, and your name or the organization’s name will never be associated with or identified in study reports. Please know that your participation is voluntary. You may decline to answer certain questions and still remain in the study. You may also stop the survey at any time without penalty. There are no known risks associated with participation.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement The described collection of information is voluntary. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for the described information collection is 0000-0000 and the expiration date is XX/XX/XXXX.
Head Start Manager/Coordinator Survey
Domain	FAMILY AND COMMUNITY SERVICES
Purpose	Advance Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Invitation to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We are pleased to invite you to take part in the Survey of Head Start Grantees on Training and Technical Assistance. We are excited about the study, and we hope you are too. NORC at the University of Chicago, a non-profit social science research organization, is conducting the survey. The Administration for Children and Families, part of the U.S. Department of Health and Human Services, sponsors the study. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between training and technical assistance received and changes in practice. Your help is vital to the study’s success.

About the survey. As part of the study, we would like you to complete a short 45-minute web survey. In this survey we ask about FAMILY AND COMMUNITY SERVICES. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for family and community services
Recent Training/Technical Assistance Experiences in family and community services
Selected Practice Area: Family support and goal setting
Training/technical assistance needs in family and community services

Protecting your information. All information you provide will be kept private to the extent permitted by law. Only selected members of the study team will see your responses. No one from your Head Start organization will see your individual responses, and your name or the organization’s name will never be associated with or identified in study reports. Please know that your participation is voluntary. You may decline to answer certain questions and still remain in the study. You may also stop the survey at any time without penalty. There are no known risks associated with participation.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	HEALTH, MENTAL HEALTH, AND SAFETY
Purpose	Advance Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Invitation to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

We are pleased to invite you to take part in the Survey of Head Start Grantees on Training and Technical Assistance. We are excited about the study, and we hope you are too. NORC at the University of Chicago, a non-profit social science research organization, is conducting the survey. The Administration for Children and Families, part of the U.S. Department of Health and Human Services, sponsors the study. The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between training and technical assistance received and changes in practice. Your help is vital to the study’s success.

About the survey. As part of the study, we would like you to complete a short 45-minute web survey. In this survey we ask about HEALTH, MENTAL HEALTH, AND SAFETY. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for health, mental health, and safety
Recent Training/Technical Assistance Experiences in health, mental health, and safety
Selected Practice Area: Mental Health Consultation
Training/technical assistance needs in health, mental health, and safety

Protecting your information. All information you provide will be kept private to the extent permitted by law. Only selected members of the study team will see your responses. No one from your Head Start organization will see your individual responses, and your name or the organization’s name will never be associated with or identified in study reports. Please know that your participation is voluntary. You may decline to answer certain questions and still remain in the study. You may also stop the survey at any time without penalty. There are no known risks associated with participation.

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement The described collection of information is voluntary. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for the described information collection is 0000-0000 and the expiration date is XX/XX/XXXX.
Head Start Manager/Coordinator Survey
Domain	FISCAL OPERATIONS
Purpose	Reminder Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME].

I am following-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. This is a friendly reminder to log in and complete the web survey of Head Start managers/coordinators. The Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

In this survey we ask about FISCAL OPERATIONS, including questions about:

Structure and Staffing for fiscal operations
Recent Training/Technical Assistance Experiences in fiscal operations
Selected Practice Area: Strengthening Financial Management Systems
Training/technical assistance needs in fiscal operations

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

While your participation is voluntary, we do hope you will decide to contribute to this important study. It will take about 45 minutes of your time. You may save your responses at any point and return to the survey later. Your participation is extremely important to us and we greatly appreciate your time and the information you can provide.

If you have any questions or need help with the survey, please contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL].

Thank you in advance for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	EARLY CHILDHOOD DEVELOPMENT AND EDUCATION
Purpose	Reminder Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME].

I am following-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. This is a friendly reminder to log in and complete the web survey of Head Start managers/coordinators. The Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

In this survey we ask about EARLY CHILDHOOD DEVELOPMENT AND EDUCATION, including questions about:

Structure and Staffing for early childhood development and education
Recent Training/Technical Assistance Experiences in early childhood development and education
Selected Practice Area: Teaching practices/Early Learning Outcomes Framework
Training/technical assistance needs in early childhood development and education

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

If you have any questions or need help with the survey, please contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL].

Thank you in advance for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	FAMILY AND COMMUNITY SERVICES
Purpose	Reminder Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME].

I am following-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. This is a friendly reminder to log in and complete the web survey of Head Start managers/coordinators. The Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

In this survey we ask about FAMILY AND COMMUNITY SERVICES, including questions about:

Structure and Staffing for family and community services
Recent Training/Technical Assistance Experiences in family and community services
Selected Practice Area: Family support and goal setting
Training/technical assistance needs in family and community services

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

If you have any questions or need help with the survey, please contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL].

Thank you in advance for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	HEALTH, MENTAL HEALTH, AND SAFETY
Purpose	Reminder Email Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME].

I am following-up with you about participating in the Survey of Head Start Grantees on Training and Technical Assistance. This is a friendly reminder to log in and complete the web survey of Head Start managers/coordinators. The Administration for Children and Families (ACF) within the Department of Health and Human Services (DHHS) has contracted with NORC to conduct this study.

In this survey we ask about HEALTH, MENTAL HEALTH, AND SAFETY, including questions about:

Structure and Staffing for health, mental health, and safety
Recent Training/Technical Assistance Experiences in health, mental health, and safety
Selected Practice Area: Mental Health Consultation
Training/technical assistance needs in health, mental health, and safety

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

If you have any questions or need help with the survey, please contact [LIAISON] at [LIAISON PHONE or LIAISON EMAIL].

Thank you in advance for your help with this important research!

Sincerely,

[NAME]

Paperwork Reduction Act Statement

Head Start Manager/Coordinator Survey
Domain	FISCAL OPERATIONS
Purpose	Reminder call script
Format	Phone
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Hello [FIRST NAME] [LAST NAME].

The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between T/TA received and changes in practice. In this survey we ask about FISCAL OPERATIONS. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for fiscal operations
Recent Training/Technical Assistance Experiences in fiscal operations
Selected Practice Area: Strengthening Financial Management Systems.
Training/technical assistance needs in fiscal operations

To date, we have not received a response from you to this survey. Have you received a letter or email from us asking for your participation?

[If yes]: Great. Are there any questions I can answer for you about the study?

Head Start Manager/Coordinator Survey
Domain	EARLY CHILDHOOD DEVELOPMENT AND EDUCATION
Purpose	Reminder call script
Format	Phone
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Hello [FIRST NAME] [LAST NAME].

The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between T/TA received and changes in practice. In this survey we ask about EARLY CHILDHOOD DEVELOPMENT AND EDUCATION. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for early childhood development and education
Recent Training/Technical Assistance Experiences in early childhood development and education
Selected Practice Area: Teaching practices/Early Learning Outcomes Framework
Training/technical assistance needs in early childhood development and education

To date, we have not received a response from you to this survey. Have you received a letter or email from us asking for your participation?

[If yes]: Great. Are there any questions I can answer for you about the study?

Head Start Manager/Coordinator Survey
Domain	FAMILY AND COMMUNITY SERVICES
Purpose	Reminder call script
Format	Phone
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Hello [FIRST NAME] [LAST NAME].

The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between T/TA received and changes in practice. In this survey we ask about FAMILY AND COMMUNITY SERVICES. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for family and community services
Recent Training/Technical Assistance Experiences in family and community services
Selected Practice Area: Family support and goal setting
training/technical assistance needs in family and community services

To date, we have not received a response from you to this survey. Have you received a letter or email from us asking for your participation?

[If yes]: Great. Are there any questions I can answer for you about the study?

Head Start Manager/Coordinator Survey
Domain	HEALTH, MENTAL HEALTH, AND SAFETY
Purpose	Reminder call script
Format	Phone
Subject	Reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Hello [FIRST NAME] [LAST NAME].

The survey is designed to provide important information about Head Start grantees’ use of training and technical assistance from multiple sources and potential relationships between T/TA received and changes in practice. In this survey we ask about HEALTH, MENTAL HEALTH, AND SAFETY. Your Director recently completed the first part of this study and identified you as the person most knowledgeable about this practice area in your program.

The survey includes questions about:

Structure and Staffing for Structure and Staffing for health, mental health, and safety
Recent Training/Technical Assistance Experiences in health, mental health, and safety
Selected Practice Area: Mental Health Consultation
Training/technical assistance needs in health, mental health, safety

To date, we have not received a response from you to this survey. Have you received a letter or email from us asking for your participation?

[If yes]: Great. Are there any questions I can answer for you about the study?

Head Start Manager/Coordinator Survey
Domain	All domains
Purpose	Reminder
Format	Postcard
Subject	Postcard reminder to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Head Start Manager/Coordinator Survey
Domain	All domains
Purpose	Follow-up Invitation to Head Start Manager/Coordinator
Format	Email
Subject	Follow-up prompt letter to participate in the Survey of Head Start Grantees on Training and Technical Assistance

Dear [FIRST NAME] [LAST NAME],

NORC at the University of Chicago is conducting the study on the behalf of the Administration for Children and Families, part of the U.S. Department of Health and Human Services,

URL address: https:xxxxxxx

PIN: [WEBPIN] Password: [WEBPWD]

You can call us toll free at 1-800-xxx-xxxx or email us at xxx@norc.org if you have questions or need assistance.

Thank you for your help with this important research!

Sincerely,

[NAME] and [NAME]

Paperwork Reduction Act Statement

Thank You Letter

Head Start Manager/Coordinator Survey
Domain	All domains
Purpose	Thank you
Format	Letter
Subject	Follow-up prompt letter to participate in the Survey of Head Start Grantees on Training and Technical Assistance

File Type	application/vnd.openxmlformats-officedocument.wordprocessingml.document
Author	Carol Hafford
File Modified	0000-00-00
File Created	2021-01-14

Appendices D-F

HS TTA Survey_Appendices D-F_FINAL.docx

[OPRE Descriptive Study] Survey of Head Start Grantees on Training and Technical Assistance

Appendices D-F

OMB: 0970-0532

APPENDIX D

ACF ENDORSEMENT LETTER

APPENDIX E ADVANCE MATERIALS: HEAD START DIRECTOR

Advance Email Invitation to Head Start Director

Worksheet

Reminder email

Reminder call script

Postcard

Follow-up Invitation to Head Start Director

Thank You Letter

Thank you

APPENDIX F ADVANCE MATERIALS: HEAD START MANAGER/ COORDINATOR

Advance Email Invitation to Head Start Manager/Coordinator

Advance Email Invitation to Head Start Manager/Coordinator

Advance Email Invitation to Head Start Manager/Coordinator

Advance Email Invitation to Head Start Manager/Coordinator

Reminder Email Invitation to Head Start Manager/Coordinator

Reminder Email Invitation to Head Start Manager/Coordinator

Reminder Email Invitation to Head Start Manager/Coordinator

Reminder Email Invitation to Head Start Manager/Coordinator

Reminder call script

Reminder call script

Reminder call script

Reminder call script

Reminder

All domains

Follow-up Invitation to Head Start Manager/Coordinator

Thank You Letter

All domains

Thank you

APPENDIX E
ADVANCE MATERIALS: HEAD START DIRECTOR

APPENDIX F
ADVANCE MATERIALS: HEAD START MANAGER/ COORDINATOR