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pdfAppendix A – Beta Testing Information and Participant Instructions
Mobile Form
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Appendix B – System Usability Scale (SUS)
Please check the box that reflects your immediate response to each statement. Don’t think too long about
each statement. Make sure you respond to every statement. If you don’t know how to respond, simply mark
“3.”
Overall, I would rate the user-friendliness of this application as
Worst
Imaginable
Awful
Poor
Fair
8
Good
Excellent
Best
Imaginable
Appendix C – Subjective Usability Questionnaire (SUQ)
Please answer the following questions as completely as possible. Place a circle around the number that best represents
your rating of your experience.
SCREEN
1. Characters on the mobile screen
hard to read
1
2
3
2.
4
5
6
7
8
easy to read
9
N/A
4
5
6
7
8
obvious
9
N/A
Organization of information on screen
confusing
1
2
3
4
5
6
7
8
very clear
9
N/A
Sequence of screens
confusing
1
4
5
6
7
8
very clear
9
N/A
5
6
7
8
consistent
9
N/A
Terminology used is related to the task you are doing
never
1
2
3
4
5
6
7
8
always
9
N/A
Location on screen of messages and notifications provided to you by the application
inconsistent
1
2
3
4
5
6
7
8
consistent
9
N/A
Messages that require your input are?
confusing
1
2
3
Characters on the mobile screen
vague
1
3.
4.
2
2
3
3
TERMINOLOGY AND SYSTEM INFORMATION
5. Use of terms throughout application
inconsistent
1
2
3
4
6.
7.
8.
9.
4
5
Application keeps you informed about what is going on
never
1
2
3
4
5
10. Error messages
unhelpful
1
LEARNING
6
7
8
clear
9
N/A
6
7
8
always
9
N/A
4
5
6
7
8
helpful
9
N/A
4
5
6
7
8
easy
9
N/A
12. Exploring new features by trial and error
difficult
1
2
3
4
5
6
7
8
easy
9
N/A
13. Remembering names and use of commands
difficult
1
2
3
4
5
6
7
8
easy
9
N/A
2
3
11. Learning to operate the application
difficult
1
2
3
9
14. Tasks can be performed in a straight-forward manner
never
1
2
3
4
5
6
7
8
always
9
N/A
15. Help messages on the screen
unhelpful
1
2
3
4
5
6
7
8
helpful
9
N/A
16. Supplemental reference materials
confusing
1
2
3
4
5
6
7
8
clear
9
N/A
APPLICATION CAPABILITIES
17. Correcting your mistakes
difficult
1
2
4
5
6
7
8
easy
9
N/A
3
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Appendix D – Satisfaction Questionnaire
Please answer the following questions as completely as possible. Place a circle around the number that best represents
your rating of your experience.
OVERALL REACTIONS TO THE APPLICATION
useless
0
1
2
3
4
5
6
7
8
useful
9
N/A
0
1
2
3
4
5
6
7
8
easy
9
N/A
frustrating
0
1
2
3
4
5
6
7
8
satisfying
9
N/A
1
2
3
4
5
6
7
8
flexible
9
N/A
1
2
3
4
5
6
7
8
trustworthy
9
N/A
difficult
rigid
0
untrustworthy
0
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Appendix E – Sample Scenario-based Questions
Use the Sen$e application to answer the following scenario-based questions.
1. You put an initial investment of $5,000 in a high interest savings account, at 2.5%. You plan to put
$150 in each month for the next 5 years. How much will your account hold, if compounded daily?
a. Correct answer: $15,252.06
2. Amber wants to make sure her housing payments of $1,100 doesn’t exceed a healthy debt-to-income
(DTI) ratio. She currently has a gross monthly income of $5,300. What is her DTI ratio and is that
considered within the financially healthy range?
a. Correct answer: 21% and yes, it’s actually below a “good” range of 30%-36%.
3. You are building a spending plan. You want to identify areas you can potentially cut back on
spending, so you can save more toward retirement. After listing out all your expenses, the first area
you can easily make cuts to would be what type of expense?
a. Correct answer: discretionary expense or nonessential expense (want vs. need) like a gym
membership or the grocery bill
4. You’re serious about building wealth and investing in your retirement. There are three things that
you can start working towards today that would help improve your positive cash flow. What are the
these steps, besides increasing income?
a. Correct answer: decreasing living expenses and decreasing indebtedness
5. The Savings Deposit Program (SDP) offers a lot of great incentives for saving, like it’s guaranteed
annual return rate of 10%! What requirements are there to participate in the SDP?
a. Correct answer: must be in a recognized/designated combat zone for 30 consecutive days or
at least one day in three consecutive months.
6.
The Servicemembers Civil Relief Act (SCRA) offers many protections for active duty Service
members. Among these protections is a debt cap on interest rates. What is that cap and what debts does
it apply to?
a. Correct answer: Interest rates on debt are limited to 6% while you are on active duty. This
protection applies to all debt incurred before one entered the service.
7. Enlisted Service members file 80% of identity theft complaints. Identity theft is a serious crime and
scammers are out to steal your personal information like social security numbers and account numbers.
What’s the first thing you should do if you think your identity has been stolen?
a. Correct answer: flag your credit report with a fraud alert and freeze your accounts.
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8. How many categories of information are included in the Benefits and Entitlements section of Sen$e
and which one are you most interested in learning more about?
a. Correct answer: 7. And ___________________[blank answer].
9. You are enrolled in the Thrift Savings Plan (TSP) under the Blended Retirement System (BRS) and
want to maximize matching contributions. What percentage of your pay will you need to contribute to
maximize matching contributions from your employer?
a. Correct answer: 5%.
10. Under the Blended Retirement System (BRS), you can elect to receive continuation pay. What are
some of the eligibility requirements for continuation pay?
a. You must commit to additional years of service and are eligible to receive continuation pay
around mid-career (8-12 years).
11. What type of pay is continuation pay considered by the IRS?
a. Correct answer: bonus pay
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| File Type | application/pdf |
| Author | Jennifer Murphy |
| File Modified | 2019-04-03 |
| File Created | 2019-01-09 |