2 User Satisfaction

ACL proposes that NCLER ask legal and aging network professionals that receive Legal Training, Case Consultation, and Technical Assistance a series of survey questions presented in the web-based URSRT in order to properly assess audience targeting, participant satisfaction and outcomes of training and technical assistance delivery as required by the NCLER contract.

Survey Questions & General Information

• First and Last Name: Fillable field.

• E-mail address: Fillable field.

• State: Select from a drop-down menu.

• Organization Name: Fillable field.

• Type of Organization: Select from a drop-down menu.

» Title III-B Attorney

» Legal Services Corporation Attorney

» Other Legal Services Attorney

» Other Elder Law Attorney

» Other Legal Services Professional

» Aging and/or Disability Network Professional,

» Other

• Title: Select from a drop-down menu.

» Executive Director

» Management

» Staff Attorney

» Counselor

» Other

• Please rank the quality of assistance provided in this (Legal Training/Case Consultation/Technical Assistance): Select one of the following from a drop-down menu.

» Excellent

» Good

» Adequate

» Needs Improvement

» Poor

• Did the assistance provided by this (Legal Training/Case Consultation/Technical Assistance) contribute to a successful resolution of a specific client issue? Select one of the following from a drop-down menu.

» Strongly Agree

» Agree

» Agree Somewhat

» Disagree

» Strongly Disagree

• If requesting assistance on legal services delivery, will the assistance provided contribute to the successful completion of one or more of the following: legal needs and capacity assessments, legal services delivery plans, legal service delivery standards, or data collection/reporting systems? Select one of the following from a drop-down menu.

» Strongly Agree

» Agree

» Agree Somewhat

» Disagree

» Strongly Disagree

National Center on Law & Elder Rights | 2