O365 Migration Survey PRA Generic Clearance Submission-2019

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Sample O365 Migration Feedback Survey_screenshots

O365 Migration Survey PRA Generic Clearance Submission-2019

OMB: 2700-0153

⚠️ Notice: This form may be outdated. More recent filings and information on OMB 2700-0153 can be found here:

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Office 365 HQ End User Feedback

Page 4 of 2

This is the preview of the survey. No data entered into survey during preview will be saved. _х

Office 365 HQ End User Feedback

This information collection meets the requirements of 44 U.S.C. § 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget (OMB) control number. The control number for this collection is 2700-

0153 and expires on 09/30/2021. We estimate that it will take about three minutes to read the instructions, gather the facts, and answer the questions. Send only comments relating to our time estimate to sun.y.chan@nasa.gov.

Shape1 _Se_c_t_ion₁_:_{Communication}

How satisfied are you with the communication you received prior to migrating to Office 365?

Shape2 Shape3 Shape4 Shape5 Shape6 Shape7 _E_x_tremely
Dis_s_a_tis_f_ied S_a_tis_f_ied E_x_t_r_emely_S_a_tis_f_ied N/A

How satisfied are you with the communication you received after migrating to Office 365?

Shape8 Shape9 Shape10 Shape11 Shape12 Shape13 _E_x_tremely
Dis_s_a_tis_f_ied S_a_tis_f_ied E_x_t_r_emely_S_a_tis_f_ied N/A

Shape14 If you would like to share any additional comments or recommendations about the communication of Office 365 at Headquarters, please enter them below.

Shape15 

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Shape16 Shape17 _S_ection₂_:_Fun_c_t_i_o_n_a_l_i_t_y

_Pl_e_ase_indi_c_a_t_e_y_our_satis_f_ac_t_ion_with_the_ease_of_use_f_or_O_f_f_ice₃₆₅_p_r_odu_c_ts_i_m_ple_m_ented_so_far?

OneDrive

OneNote

Skype for Business

_O_utl_o_o_k_(M_a_i_l)

Shape18 Shape19 Shape20 Shape21 Shape22 Shape23 Shape24 Shape25 Shape26 Shape27 Shape28 Shape29 Shape30 Shape31 Shape32 Shape33 Shape34 Shape35 Extremely Difficult Average Extremely Easy N/A

Shape36 Shape37 Shape38 Shape39 Shape40 Shape41 _I_f_y_o_u_would_l_i_k_e_to_s_h_are_a_n_y_addit_i_o_n_al_c_om_m_ents_or_r_e_c_om_m_e_n_dati_o_n_s_about_t_h_e_f_un_c_t_i_o_n_al_i_ty_of_O_f_fice₃₆₅_,_please_enter_them_b_e_low.

Shape42 

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Shape43 Shape44 _S_e_ction_3:_Us_e_r_Exp_e_rie_n_ce

How satisfied are you with your O365 migration experience so far?

Shape45 Shape46 Shape47 Shape48 Shape49 Shape50 _E_x_tremely
Dis_s_a_tis_f_ied S_a_tis_f_ied E_x_t_r_emely_S_a_tis_f_ied N/A

If you would like to share any additional comments or feedback about your experience with the migration of Office 365 at Headquarters, please enter them below.

Shape51 

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Shape52 Shape53 _Se_c_tion_4:_Su_p_p_ort_S_e_rvic_e_s

How satisfied are you with the level of support provided since you migrated to Office 365?

Shape54 Shape55 Shape56 Shape57 Shape58 Shape59 Extremely Dissatisfied Satisfied Extremely Satisfied N/A

Shape60

^Pl^e^ase^indi^c^a^t^e^y^our^satis^f^ac^t^ion^with^the^ty^p^T^h^eⁱ^s^oⁱ^s^f^t^h^S^e^u^p^p^r^e^p^vⁱ^o^e^w^r^t^o^S^f^t^e^h^e^r^v^s^uⁱ^c^r^v^e^e^y^s^.^p^N^o^r^o^d^a^v^t^aⁱ^d^e^eⁿ^t^d^e^r^e^d^d^uⁱⁿ^r^tⁱ^oⁿ^s^g^ur^v^t^e^h^y^e^d^u^H^rⁱ^Q^ng^m^p^r^eⁱ^v^gⁱ^e^r^w^a^t^wⁱⁱ^o^llⁿ^b^e^?^s^a^ve^d^._х

HQ's O365 Support Center

HQ's Deskside Support

ACES Walk-In Support Desk

Shape61 _E_nterprise_Su_p_port_Desk₍_ES_D₎_or_HELP_Desk

Extremely

Shape62 Shape63 Shape64 Shape65 Shape66 Shape67 Shape68 Shape69 Shape70 Shape71 Shape72 Shape73 Dissatisfied Satisfied

Extremely

Shape74 Shape75 Shape76 Shape77 Shape78 Shape79 Satisfied N/A

Shape80 Shape81 Shape82 Shape83 Shape84 Shape85 Shape86 If you would like to share any additional comments or recommendations about how to improve the support for Office 365 migration at Headquarters, please enter them below.

Shape87 

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Shape88

https://keysurvey.hq.nasa.gov/Member/ObjectDesign/DesignPreviewObject.jsp?VMODE=... 4/15/2019

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