Form 1 Survey Questions for Legal Professionals

Public reporting burden for this collection of information is estimated to be 30 minutes per response to complete this questionnaire. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The control number for this project is XXXX-XXXX. The control number expires on X/XX/XXXX.

Draft Survey Instrument for Market Research Study

(Version for Legal Professionals)

• When appropriate, we will be randomizing the order in which answer options appear to minimize bias.

• Section headings will not necessarily be shown to respondents; they are included here for ease of review and to show the flow of questions.

Context of Respondents’ Work

Before we ask questions about how you search for and use information, we’d like to learn a little about the context in which you work.

1. This survey is intended for people whose work relates to child welfare. Would you say that at least 10% of your professional work is directly related to children and families who are involved with the child welfare system?

1. Yes

2. No (end survey)

3. I don’t know (end survey)

2. Please select the option below that best describes your role in the legal system.

1. Court Improvement Program (CIP) Director/Coordinator

2. Tribal Court Improvement Program (TCIP) Director/Coordinator (go to Q4)

3. Court Improvement Program (CIP) Staff

4. Tribal Court Improvement Program (TCIP) Staff (go to Q4)

5. Judge

6. Attorney for child welfare agency

7. Attorney for parents, children, or families (including guardian ad litem)

8. Other (Please specify)

3. [If answer to Q2 is NOT B or D] In which state do you primarily work? (Drop-down selection that includes all states, Washington D.C., Puerto Rico, Guam, American Samoa, Northern Mariana Islands)

4. [If answer to Q2 is B or D] In which BIA region do you primarily work? (Drop-down selection)

1. Alaska region

2. Northwest region

3. Pacific region

4. Western region

5. Navajo region

6. Southwest region

7. Rocky Mountain region

8. Great Plains region

9. Southern Plains region

10. Eastern Oklahoma region

11. Midwest region

12. Eastern region

13. Other (Please specify)

5. Would you consider the community that you serve to be primarily urban, surburban, or rural?

1. Urban

2. Suburban

3. Rural

4. Don’t know or Not applicable

6. During your typical workday, how much of your time do you spend away from your desk (e.g., attending meetings, interacting with children and families, driving to meetings)?

1. All or almost all of the time (I am almost never working at my desk)

2. More than half the time

3. About half the time

4. Less than half the time

5. None or almost none of the time (I am almost always working at my desk)

7. During your typical workday, how much of the time do you have reliable access to the Internet?

1. Always or almost always

2. Most of the time

3. Sometimes

4. Rarely or never

5. I don’t know

General Information Habits and Preferences

For the following set of questions, please answer based on your daily life—both personal and professional. Knowing how you access and use information generally will help us interpret later questions that focus on your use of information specifically for work purposes.

8. How often do you do each of the following?

	Once a day or more	Several times a week	Several times a month	Once a month or less	Never
Read about news or current events
Watch online video
Listen to podcasts or audiobooks
Search for content on the internet
Download or view informational products, publications, or resources
Play online games or apps
Read ratings and reviews of commercial products or services
View or take an online course, module or lesson

9. Do you have a smartphone and/or tablet (e.g., Android, iphone, iPad)?

1. Yes

2. No (skip to Q12)

10. For which of these same activities do you typically use your smartphone and/or tablet? (Select all that apply.)

1. Read about news or current events

2. Watch online videos

3. Listen to podcasts or audiobooks

4. Search for information or resources on the internet

5. Download or view informational products, publications, or resources

6. Play online games

7. Read ratings and reviews of commercial products or services

8. View or take an online course, module or lesson

11. How often do you use your smartphone and/or tablet to search for, access, or share information?

1. Once an hour or more

2. Several times a day

3. Once a day

4. Several times a week

5. Several times a month

6. Once a month or less

7. Never

12. Below are several ways that people stay up to date with news and current events. You may use one, some, or all of these sources. Which of the following is your most important source of information about news and current events?

1. TV

2. Online videos or clips (e.g., YouTube)

3. Radio

4. Podcasts

5. News websites

6. Social media

7. Print newspapers or magazines

8. Other (specify)

13. We would like to know how often you use social media, whether for personal or professional reasons. How often do you view or share information on:

	Once a day or more	Several times a week	Several times a month	Once a month or less	Never
Any social media platform
Facebook
Instagram
LinkedIn
Pinterest
Snapchat
Twitter
Other (please specify)

Now we would like to ask you some questions about how you typically access and consume information related to child welfare. “Information about child welfare” could include any tools or sources of information (e.g., technical assistance resources, journal articles, laws and regulations, mobile apps, podcasts) that you might access and use as a part of your job.

14. Do you agree or disagree that you have enough access to information about child welfare to do your work effectively?

1. Strongly agree

2. Agree

3. Neither agree nor disagree

4. Disagree

5. Strongly disagree

15. If Q14 is “disagree” or “strongly disagree”: Please explain your answer to the previous question. What types of information would you like more access to?

16. If Q14 is “disagree” or “strongly disagree”: What prevents you from having enough access to information about child welfare?

Respondents’ Habits and Preferences Related to Proactive Searches for Child Welfare Information

When answering the following set of questions, please think about situations in which you search for information about child welfare that you need for your work.

17. How often do you search for each of the following?

	Once a day or more	Several times a week	Several times aa month	Once a month or less	Never
News about child welfare-related topics
Information about best practices in legal representation, judicial processes, and child welfare
Information about child welfare laws and policies
Research on child welfare (e.g., journal articles, studies from research organizations)
Information or resources to share with my clients

18. [For respondents who answered at least ”once a month or less” to at least one of the rows in the previous question] When you need to search for information about child welfare, what do you do most often?

1. Type in key words on website search engine (e.g., Google, Yahoo)

2. Visit a specific website (Please name): ______

3. Go to the intranet or website for the organization or agency for which I work

4. Ask a social media group or online forum

5. Ask a colleague or other professional contact

6. Other (Please specify)

Respondents’ Habits and Preferences Related to Receipt of Work-Related Information through “Push Channels”

When answering the following set of questions, please think about situations in which you receive information about child welfare that you have not specifically searched for yourself. This could include information that you receive from people you work with, through listservs or distribution lists, or on social media.

19. How often do you receive information about child welfare (electronically or in hard copy) that you have not specifically searched for?

1. Once a day or more

2. Several times a week

3. Several times a month

4. Once a month or less

5. Never

20. What are the most important ways that you receive information about child welfare that you have not specifically searched for? Please choose up to three responses.

1. Through a social media account (e.g., Facebook, LinkedIn)

2. Through an email from a colleague or other professional contact

3. In person or by telephone from a colleague or other professional contact

4. Through an email listserv, electronic newsletter, or subscription list

5. Through a scholarly or academic journal

6. Through a training, conference, or workshop (online or in person)

7. Through an online community of practice

8. Other (Please specify)

21. If you were going to receive information about a new promising legal practice or approach, in what format would you prefer to receive it?

1. Pamphlet

2. Briefing Document/Executive Summary

3. Report

4. News article

5. Peer-reviewed journal article

6. Video

7. PowerPoint

8. Podcast

9. Other (Please specify)

22. Do you subscribe to any email listservs, electronic newsletters, or other types of subscription lists through which you receive child welfare information and resources on a regular basis?

1. Yes

2. No [If No, skip to end of section]

23. Think about the listserv or subscription list that you find most valuable to your work. What is it about this listserv or subscription list that makes it most valuable to you? (Open ended responses)

Respondents’ Habits and Preferences Related to Sharing of Information

When answering the following set of questions, please think about situations in which you share Information about child welfare with colleagues or other professional contacts. This could include information you share with a specific person, or information you share more broadly. Again, “information about child welfare” could include any tools or sources of information (e.g., technical assistance resources, journal articles, laws and regulations, mobile apps, podcasts) in the child welfare space that you might access and use as a part of your job.

24. How often do you share information about child welfare with colleagues or other professional contacts?

1. Once a day or more

2. Several times a week

3. Several times a month

4. Once a month or less

5. Never

25. When you share information about child welfare, how do you most often do so? Please choose up to three responses.

1. Email

2. Through social media

3. Face-to-face conversation

4. By telephone

5. Through an electronic listserv, newsletter, or subscription list

6. At a meeting at your organization or agency

7. Through an online community of practice

8. Through a training, conference, or workshop (online or in person)

9. Other (Please specify)

Respondents’ Habits and Preferences Related to Training

Next we would like to ask you a few questions about structured professional development activities that you have participated in, such as trainings, conferences, or workshops.

26. In the past year, how many times have you attended virtual or in-person trainings, conference presentations, or workshops that were provided by someone other than your employer?

1. None

2. 1-2 times

3. 3-5 times

4. 6 or more times

5. Not sure/I don’t remember

27. [If NOT “None” for Q26] Please think about the most recent training, conference presentation, or wokrshop that you attended that was provided by someone other than your employer. How did you find out about this training, conference, or workshop?

1. Through social media (e.g., Facebook, LinkedIn)

2. Through an email from a colleague or other professional contact

3. In person or by telephone from a colleague or other professional contact

4. Through an email listserv, electronic newsletter, or subscription list

5. Through a scholarly or academic journal

6. Through an online community of practice

7. I don’t remember

8. Other (Please specify)

28. [If NOT “None” for Q26] What is the most important reason that you chose to attend this training, conference, or workshop?

1. Topic/content covered was important for my professional knowledge or job role

2. To earn continuing education credits or meet continuing education requirements

3. Recommended by colleague or other professional contact

4. Easily accessible (close physical location, online or phone participation)

5. The reputation of the person or organization running the event

6. Other (please specify): _________________

29. In general, which type of training do you prefer to participate in?

1. Participants attend in-person

2. Participants participate live online or by telephone at a set time (e.g., webinar, virtual conference)

3. Participants access the training materials online, and complete activities at their own pace (e.g., online course)

Use of Mobile Devices and Social Media

If respondent does not have a smartphone or tablet (see Q9) skip to Q33.

30. If respondent has a smartphone or tablet: Over the past three months, how often have you used your smartphone and/or tablet to search for, access, or share information about child welfare?

1. Once a day or more

2. Several times a week

3. Several times a month

4. Once a month or less

5. Never

31. Which of the following are reasons that you do not use your smartphone and/or tablet more often to search for, access, or share information about child welfare?

	Not a reason	A minor reason	A major reason
Workplace rules about using mobile devices
A lack of mobile applications that are relevant to my work
Limited access to Wi-Fi at my workplace
My own technology skills

32. Are there any other reasons that you do not use your smartphone and/or tablet more often to search for, access, or share information about child welfare? If so, please describe them. (Open-ended)

If respondent does not use any type of social media (see Q13) skip to Q35.

33. How often do you search for, access, or share information about child welfare through social media?

1. Once a day or more

2. Several times a week

3. Several times a month

4. Once a month or less

5. Never

34. If answer to previous question is not “Never”: Which of the following social media platforms do you use to search for, access, or share information about child welfare? (Check all that apply)

1. Facebook

2. Instagram

3. LinkedIn

4. Pinterest

5. Snapchat

6. Twitter

7. Other (please specify)

Demographic Questions

35. What is your age?

1. 20 or under

2. 21 to 30

3. 31 to 40

4. 41 to 50

5. 51 to 60

6. 61 or above

7. Prefer not to answer

36. Which of the following best describes how you self-identify?

1. Male

2. Female

3. Neither male nor female

4. Prefer not to answer

37. Are you of Hispanic, Latino, or Spanish origin?

1. Yes

2. No

3. Prefer not to answer

38. What is your race? Select all that apply.

1. American Indian or Alaska Native

2. Asian

3. Black or African American

4. Pacific Islander

5. White

6. Other (Please specify)

7. Prefer not to answer

39. What is the highest grade or year of school you completed?

1. Some high school or less

2. High school graduate

3. Some college

4. College graduate

5. Some graduate school (Post-college)

6. Master’s degree

7. Law degree (J.D.)

8. Doctoral degree

9. Prefer not to answer

40. How many years have you worked in your current field? (Drop-down)

1. Less than one year

2. 1 to 5 years of service

3. 6 to 10 years of service

4. 11 to 15 years of service

5. 16 + years of service

41. How likely is it that in five years you will still be working as a legal professional in a role related to child welfare?

1. Very likely

2. Somewhat likely

3. Not likely

Focus Group Participation

42. Thank you for your participation in this survey. We are planning to also conduct telephone focus groups on these same topics later this year. Would you be interested in participating in one of these discussions?

1. Yes

2. No (end survey)

43. [If previous question = Yes]: Please provide your contact information below so we can reach out to you when focus groups are being scheduled. Your information will not be used for any other purpose, other than contacting you about these focus groups.

If you would like to participate in a focus group but would prefer not to provide your information below, please contact [contact information for Market Research Study Team.]

Name: _______________________

Organization/Affiliation: _________________________

Email: _________________________

Phone number: _________________________