| Question Number |
Question |
Answer Options |
Skip to: |
| 1 |
Please rate your overall search experience |
1-5 stars |
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| 2 |
What is your feedback regarding? |
IRS.gov Site Search |
If 3 or less stars skip to Q3. If 4 or 5 stars, skip to Q7 |
| General Feedback |
8 |
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IRS.gov Site Search |
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| 3 |
Sorry search wasn't more helpful. Can you tell us what you were looking for? (Please include specific search terms used) |
Open ended |
4 |
| 4 |
What was the problem? |
Search term provided no results |
5 |
| Search results were not relevant to what I was looking for |
5 |
| I needed to perform multiple searches to find the information I wanted |
5 |
| The result I clicked on did not provide the information I was looking for |
5 |
| Search provided too many results |
5 |
| Other (please provide feedback below) |
5 |
| 5 |
Tell us what happened. (Please do not provide any personal information such as your email or phone number) |
Open ended |
6 |
| 6 |
Were you ultimately able to find what you were looking for on IRS.gov? |
Yes |
End of survey |
| Partially |
End of survey |
| No |
End of survey |
| 7 |
Thanks for the rating! Please leave us any feedback about your search experience |
Open ended |
End of survey |
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General Feedback |
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| 8 |
Please tell us about your website experience |
Open ended |
End of survey |