Form 231 2019 231 NHLBI Website Feedback Survey

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Overview

Welcome and Thank You Text
NOS feedback survey

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Welcome! Thank you for providing your feedback on the NOS website.			Thank you for your feedback.

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Sheet 2: NOS feedback survey

Model Name	ForeSee Feedback Questions
Date	6/11/2019
Question Text	Answer Choices
Please rate your level of satisfaction with the NHLBI website.	1 Star
	2 Stars
	3 Stars
	4 Stars
	5 Stars
What is your primary role in visiting the website today?	Patient or person with health concerns
	Caregiver
	Family or friend of person with health concerns
	Medical / healthcare professional
	Public health professional / Health educator
	Patient advocate
	Community organizer
	News media / journalist
	Teacher or educator
	Student
	Researcher
	Other [BRANCH TO QUESTION BELOW]
What other role best describes you?
What health condition or topic are you most interested in?
If role was: Patients, Caregivers, Family / Friends: Which of the following are your main goals when it comes to this topic? Please select all that apply:	Learn more for my own knowledge
	Share materials/resources with others [BRANCH TO QUESTION BELOW]
	Find specific info about symptoms, diagnosis, treatment, and living with a health condition
	Find clinical trials
	Find the latest research
	Find the latest news
	Find local events or activities
If role was: Student, Teacher or educator: Which of the following are your main goals when it comes to this topic? Please select all that apply:	Get information for a school/class project
	To find information to teach others about a condition or topic
	Share materials/resources with others [SHARE - BRANCH TO QUESTION BELOW]
	Find the latest research
	Find funding for grants, fellowships, internships
	Find local events or activities
If role was: Medical/healthcare professional, Public health professional / health educator, Community organizer, Researcher, Advocate, Other: Which of the following are your main goals when it comes to this topic? Please select all that apply:	Find the latest scientific information on a topic
	Educate others
	Find educational materials and resources for community / patient education [SHARE - BRANCH TO QUESTION BELOW]
	Find specific observance month or campaign resources [SHARE – BRANCH TO QUESTION BELOW]
	Find fact sheets, brochures, posters, etc. that I can share [SHARE – BRANCH TO QUESTION BELOW]
	Find publications I can share [SHARE – BRANCH TO QUESTION BELOW]
	Find clinical trials to share with my patients
	Find guidelines and standards
	Find the latest news on a health topic/condition
	Find the latest research
	Find local events or activities
If role was: News media / journalist: Which of the following are your main goals when it comes to this topic? Please select all that apply:	Learn more for my own knowledge
	Conduct research or find background material for a story or news feature
	Share materials/resources with others [BRANCH TO QUESTION BELOW]
	Find specific info about symptoms, diagnosis, treatment, and living with a health condition
	Find the latest news on a health topic / condition
	Find the latest research
	Find the latest statistics on a health condition / topic
	Find a spokesperson or expert on a health condition / topic
	Find local events or activities
If goals included “Share materials / resources with others” or “Find educational materials and resources for community / patient education” :	Recent date
How do you make decisions about what resources to share with others? What selection criteria do you use when picking materials to share? Please select all that apply.	Length
	Topic
	Reading level
	Type of resource (e.g., fact sheet, etc.)
	Print / hard copy available
	Illustrations
	Diversity in images
	Source’s credibility
	Material format (e.g., PDF, web page)
	Other (please specify)
Other: What other criteria do you use?
Which materials/resources do you find most helpful? Please select all that apply.	Health condition overview
	Screening and prevention information
	Signs, symptoms, and complications
	Causes, risk factors, diagnosis
	Treatment and living with a health condition
	Clinical trial information
	Research studies, results, and findings
	News
	Events
	Health education program and outreach materials
	Data and statistics
	Guidelines and standards
	Motivational stories from patients / survivors
	Insights from healthcare professionals
	Other [BRANCH TO QUESTION BELOW]
Other: What other materials/resources would be helpful?
Which of the following formats are most helpful to you? Please select all that apply.	Website content and articles
	Illustrations, images, and animations of health conditions that can be shared
	Videos
	Fact sheets, brochures, flyers
	Posters
	PowerPoint slides
	Resources and materials I can use for health awareness programs and initiatives
	Information and images that I can share on social media, such as infographics and shareable posts
	Other [BRANCH TO QUESTION BELOW]
Other: What other formats would you like to have?
If formats had “Resources and materials I can use for health awareness programs and initiatives”:
What materials are most important for health awareness programs and initiatives? How do you share these materials with patients or people in your community?
How do you keep track of the latest information about this topic, including news, research, new content/resources, webinars, events, etc.?	Search the web
	Newsletters
	Listserv
	Social media
	Podcasts
	Other websites
	Other
If keep track included Newsletters, Listserv, Social Media, Podcasts, Other websites, or Other:	Which ones do you use?
Have you used the NHLBI website, content, publication and materials in the past?	Yes
	No
If “Yes”:
How did you use this information?
What do you find helpful or useful with the content and materials that you’ve used from NHLBI? [Use scale]
How do the materials on this NHLBI website compare to materials on other websites?
How easy was it to find health outreach materials on this website? [Use scale – 1-7 Very difficult / Very easy]
How could the content and materials be improved to better meet your needs? What, if anything, is missing?
How did you find out about the NHLBI website?
THANK YOU!
Interested in a follow-up discussion to share your thoughts and reactions to the NHLBI website?
Email us at HealthEdu@nhlbi.nih.gov