| Survey: | 
		VA | 
		
  | 
	
	
		| IA#: | 
		30695 Amend 2 | 
		
  | 
	
	
		| Date: | 
		1/16/2019 | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
	
	
		| SURVEY TYPE:  | 
		Relationship (tab 4) | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
	
	
		| Survey Q# | 
		Type# | 
		Type Topic | 
	
	
		| 1 | 
		Standard | 
		Look and Feel - Appeal | 
	
	
		| 2 | 
		Standard | 
		Look and Feel - Balance | 
	
	
		| 3 | 
		Standard | 
		Look and Feel - Readability | 
	
	
		| 4 | 
		Standard | 
		Site Performance - Loading | 
	
	
		| 5 | 
		Standard | 
		Site Performance - Consistency | 
	
	
		| 6 | 
		Standard | 
		Site Performance - Completeness | 
	
	
		| 7 | 
		Standard | 
		Navigation - Organized | 
	
	
		| 8 | 
		Standard | 
		Navigation - Options | 
	
	
		| 9 | 
		Standard | 
		Navigation - Layout | 
	
	
		| 10 | 
		Standard | 
		Information Browsing - Sort | 
	
	
		| 11 | 
		Standard | 
		Information Browsing - Narrow | 
	
	
		| 12 | 
		Standard | 
		Information Browsing - Features | 
	
	
		| 13 | 
		Standard | 
		Site Information - Thoroughness | 
	
	
		| 14 | 
		Standard | 
		Site Information - Understandable | 
	
	
		| 15 | 
		Standard | 
		Site Information - Answers | 
	
	
		| 16 | 
		Standard | 
		Satisfaction - Overall | 
	
	
		| 17 | 
		Standard | 
		Satisfaction - Expectations | 
	
	
		| 18 | 
		Standard | 
		Satisfaction - Ideal | 
	
	
		| 19 | 
		Standard | 
		Return | 
	
	
		| 20 | 
		Standard | 
		Recommend Site | 
	
	
		| 21 | 
		Standard | 
		Primary Resource | 
	
	
		| 22 | 
		Custom | 
		Visit Frequency | 
	
	
		| 23 | 
		Custom | 
		New Site Notice Redesign | 
	
	
		| 24 | 
		Custom | 
		New Site Comparison | 
	
	
		| 25 | 
		Custom | 
		OE_Site Inferior | 
	
	
		| 26 | 
		Custom | 
		New Site Task | 
	
	
		| 27 | 
		Custom | 
		OE_Easier Task | 
	
	
		| 28 | 
		Custom | 
		Best describes you | 
	
	
		| 29 | 
		Custom | 
		Veteran Era | 
	
	
		| 30 | 
		Custom | 
		CombatService | 
	
	
		| 31 | 
		Custom | 
		VA Websites | 
	
	
		| 32 | 
		Custom | 
		OE_VA Websites | 
	
	
		| 33 | 
		Custom | 
		Reside | 
	
	
		| 34 | 
		Custom | 
		Kind of Information | 
	
	
		| 35 | 
		Custom | 
		OE_Info or Service | 
	
	
		| 36 | 
		Custom | 
		Health Care Info | 
	
	
		| 37 | 
		Custom | 
		OE_Health Care | 
	
	
		| 38 | 
		Custom | 
		Disability Info | 
	
	
		| 39 | 
		Custom | 
		OE_Disability | 
	
	
		| 40 | 
		Custom | 
		Education Info | 
	
	
		| 41 | 
		Custom | 
		OE_Education | 
	
	
		| 42 | 
		Custom | 
		Careers Info | 
	
	
		| 43 | 
		Custom | 
		OE_Careers | 
	
	
		| 44 | 
		Custom | 
		Pension Info | 
	
	
		| 45 | 
		Custom | 
		OE_Pension | 
	
	
		| 46 | 
		Custom | 
		Housing Asst Info | 
	
	
		| 47 | 
		Custom | 
		OE_Housing Assistance | 
	
	
		| 48 | 
		Custom | 
		Life Insurance Info | 
	
	
		| 49 | 
		Custom | 
		OE_Life Insurance | 
	
	
		| 50 | 
		Custom | 
		Burials and Memorials Info | 
	
	
		| 51 | 
		Custom | 
		OE_Burials | 
	
	
		| 52 | 
		Custom | 
		Records Info | 
	
	
		| 53 | 
		Custom | 
		OE_Records | 
	
	
		| 54 | 
		Custom | 
		Task Accomplishment | 
	
	
		| 55 | 
		Custom | 
		OE_Unable to find | 
	
	
		| 56 | 
		Custom | 
		Age | 
	
	
		| 57 | 
		Custom | 
		Gender | 
	
	
	
	
	
		| Survey: | 
		VA | 
		
  | 
	
	
		| IA#: | 
		30695 Amend 2 | 
		
  | 
	
	
		| Date: | 
		1/16/2019 | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
	
	
		| SURVEY TYPE:  | 
		Relationship (tab 4) | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
	
	
		| Survey Q# | 
		Type# | 
		Type Topic | 
	
	
		| 1 | 
		Standard | 
		Look and Feel - Appeal | 
	
	
		| 2 | 
		Standard | 
		Look and Feel - Balance | 
	
	
		| 3 | 
		Standard | 
		Look and Feel - Readability | 
	
	
		| 4 | 
		Standard | 
		Site Performance - Loading | 
	
	
		| 5 | 
		Standard | 
		Site Performance - Consistency | 
	
	
		| 6 | 
		Standard | 
		Site Performance - Completeness | 
	
	
		| 7 | 
		Standard | 
		Navigation - Organized | 
	
	
		| 8 | 
		Standard | 
		Navigation - Options | 
	
	
		| 9 | 
		Standard | 
		Navigation - Layout | 
	
	
		| 10 | 
		Standard | 
		Information Browsing - Sort | 
	
	
		| 11 | 
		Standard | 
		Information Browsing - Narrow | 
	
	
		| 12 | 
		Standard | 
		Information Browsing - Features | 
	
	
		| 13 | 
		Standard | 
		Blog Content -  Relevance | 
	
	
		| 14 | 
		Standard | 
		Blog Content - Depth | 
	
	
		| 15 | 
		Standard | 
		Blog Content - Timeliness | 
	
	
		| 16 | 
		Standard | 
		Satisfaction - Overall | 
	
	
		| 17 | 
		Standard | 
		Satisfaction - Expectations | 
	
	
		| 18 | 
		Standard | 
		Satisfaction - Ideal | 
	
	
		| 19 | 
		Standard | 
		Return | 
	
	
		| 20 | 
		Standard | 
		Recommend | 
	
	
		| 21 | 
		Standard | 
		Share Information | 
	
	
		| 22 | 
		Standard | 
		Follow on Social Media | 
	
	
		| 23 | 
		Custom | 
		Primary Reason | 
	
	
		| 24 | 
		Custom | 
		Primary Reason - Other | 
	
	
		| 25 | 
		Custom | 
		Accomplish | 
	
	
		| 26 | 
		Custom | 
		Why Not Accomplish | 
	
	
		| 27 | 
		Custom | 
		Accomplish Experience | 
	
	
		| 28 | 
		Custom | 
		Not Easy Accomplish | 
	
	
		| 29 | 
		Custom | 
		Acquisition Source | 
	
	
		| 30 | 
		Custom | 
		Navigation Experience | 
	
	
		| 31 | 
		Custom | 
		Navigation Experience - Other | 
	
	
		| 32 | 
		Custom | 
		Navigation Technical Issue OE | 
	
	
		| 33 | 
		Custom | 
		Search Use | 
	
	
		| 34 | 
		Custom | 
		Search Experience | 
	
	
		| 35 | 
		Custom | 
		Search Issue - Other | 
	
	
		| 36 | 
		Custom | 
		Linked Content | 
	
	
		| 37 | 
		Custom | 
		Linked Content Read | 
	
	
		| 38 | 
		Custom | 
		Linked Content Impact | 
	
	
		| 39 | 
		Custom | 
		Linked Content Detracted OE | 
	
	
		| 40 | 
		Custom | 
		Role | 
	
	
		| 41 | 
		Custom | 
		Visit Frequency | 
	
	
		| 42 | 
		Custom | 
		Subscriber | 
	
	
		| 43 | 
		Custom | 
		Describe Participation | 
	
	
		| 44 | 
		Custom | 
		Share Social Media | 
	
	
		| 45 | 
		Custom | 
		Comment VAntage Point | 
	
	
		| 46 | 
		Custom | 
		Comment Other Blogs | 
	
	
		| 47 | 
		Custom | 
		Social Media Services | 
	
	
		| 48 | 
		Custom | 
		Info Unique | 
	
	
		| 49 | 
		Custom | 
		Info Updated | 
	
	
		| 50 | 
		Custom | 
		Info Appeals | 
	
	
		| 51 | 
		Custom | 
		Improve | 
	
	
		| 52 | 
		Custom | 
		Demographics: Gender | 
	
	
		| 53 | 
		Custom | 
		Demographics: Age |